What happens when a brand tackles assembly frustration head-on? With BILT 3D Intelligent Instructions, one national brand turned their biggest complaint category into a success story. In just 4 months: ? 30% fewer support calls ? ? 5% star rating boost ?? ? $72K in increased sales?? ? 3.7% drop in returns ?? With a forecasted 22x ROI, the brand is rolling out BILT across hundreds of products, transforming assembly into a competitive edge.??Discover how BILT is delivering results that drive loyalty and profitability. Read the full case study at https://lnkd.in/gS-waXGC. #CustomerExperience #Innovation #Growth #CaseStudy #SomeAssemblyRequired
BILT Incorporated
软件开发
Grapevine,Texas 5,146 位关注者
3D interactive Intelligent Instructions? to quickly improve the user experience, top-line sales & bottom-line margins.
关于我们
The award-winning BILT app delivers official 3D interactive Intelligent Instructions? from the world's top brands. BILT includes tools, parts and a time & manpower estimate for each project. BILT's interactivity means users can manipulate 3D animations 360o for optimum view on a touchscreen, zoom in & out, and pull digital animations into real space with Apple Vision Pro. BILT standardizes technical training for optimal productivity and efficiency. Companies can reduce paper waste to lower their carbon footprint. BILT is a virtual filing cabinet; users can register products, track warranties, and save receipts. DIYers and pros can assign Net Promoter Scores (NPS) or star ratings. BILT increases UGC, reviews, product registrations, and brand loyalty while reducing returns, calls to support, and set-up time & errors. BILT empowers brands with analytics on each product and revolutionizes the way companies connect to their consumers. Manufacturers maintain control of their content; updates to instructions can be made in real-time, so they’re never obsolete. Download BILT on iOS, Android, or visionOS.
- 网站
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https://biltapp.com/
BILT Incorporated的外部链接
- 所属行业
- 软件开发
- 规模
- 51-200 人
- 总部
- Grapevine,Texas
- 类型
- 私人持股
- 创立
- 2015
- 领域
- Intelligent Instructions、Training Instructions、Consumer Product Testing & Design、NPS、CAD、Product Set-Up、Maintenance、CX、Digital instructions、interactive instructions、instruction manuals、Apple Vision Pro、technical training、guided work、immersive training、Net Promoter、installation、assembly和3D instructions
地点
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主要
1000 Nolen Drive
#400
US,Texas,Grapevine,76051
BILT Incorporated员工
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Bill Wade
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Nathan Henderson
Chairman & CEO, BILT Incorporated
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Courtney Loyd
Vice President of Account Management at BILT Incorporated (3D Intelligent Instructions?)
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Patrick Tam, CMA, CPA
CFO | Board Advisor & Member | Outsourced Corporate Accounting & Finance | Strategic Planning & Execution | Process Improvement | Culture…
动态
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?? VintageView Wine Storage Systems teamed up with BILT to revolutionize modular wine rack installations for pros and DIYers alike. With intuitive 3D interactive instructions, installers save time, reduce mistakes, and gain confidence—even when working offline. This innovation not only streamlines setups but also reduces support calls, enabling VintageView’s sales team to focus on driving growth in both direct-to-consumer and B2B markets. Read the full case study here: https://lnkd.in/gE4mcB54 #CustomerExperience #NetPromoter #Contractors #Sales
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? Perfect espresso is just a few taps away! The Breville | Sage Bambino espresso machine features 3D interactive instructions on BILT. From unboxing and setup to milk texturing, programming shot volume, and care, BILT guides you step by step for barista-quality results. Whether you're a pro or just starting your espresso journey, BILT makes it simple, quick, and stress-free. Download the app and elevate your espresso game today! ?? Learn more at BILTapp.com. #NationalEspressoDay #future #technology Breville | Commercial
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We get you, Rob Duke, and we have your back. We probably won't put you on the patent, but we're glad you downloaded BILT. Keep DIYing. See why consumers and pros alike rave about 3D interactive instructions. For fewer frustrations and a faster finish, download BILT. For details go to BILTapp.com. Here's our own @Logan Burkett with our favorite review of the week. #ratings #reviews #customerexperience #nps #usergeneratedcontent
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Chamberlain Group’s Net Promoter Score (NPS) tells the story: 70% of users rate their experience installing with BILT as a 9 or 10, thanks to intuitive, step-by-step 3D interactive instructions. Not only has BILT made life easier for customers, but Chamberlain’s team has leveraged BILT’s powerful analytics to prove installation ease. One standout? Their top-of-the-line opener is assembled an hour faster, on average, compared to other models—all backed by data. For more see https://lnkd.in/gYJkUXbF. #CustomerExperience #Innovation #manufacturing
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Time=$?? and this is what Jeremy Kliniske at Advantage Solutions says about BILT. By simplifying complex tasks, 3D Intelligent Instructions cut assembly time, improve efficiency, and boost productivity. Whether you're managing retail operations, training teams, or serving customers, those saved hours translate directly into value for your business. Ready to see how BILT can save you time and boost your bottom line? Check this out: https://lnkd.in/g73uRvjE #Efficiency #Innovation #BILT #retail #manufacturing
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From serving international commercial giants like Weber LLC and Siemens to meeting stringent government standards, BILT’s proactive approach to cybersecurity ensures customer data remains protected at every level. BILT President & COO Ahmed Qureshi - MBA, PhD & Ignyte Assurance Platform? Co-Founder Max Aulakh share how this commitment drives confidence, compliance, and trust in both the commercial and federal sectors. For details, go to https://lnkd.in/d6WuuBM. #CyberSecurity #Innovation #DataProtection #Leadership
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Murphy Door partnered with BILT to deliver a frictionless installation experience, and the results speak volumes: ? 45% fewer customer support calls ? Reduced returns ? Sales nearly doubling annually Murphy Door CEO Jeremy Barker sums it up: "BILT eliminates friction, multiplies sales, decreases customer service costs, improves the installation experience, and reduces returns." With 3D interactive instructions, Murphy Door customers assemble with confidence, and employees focus on innovation rather than troubleshooting. ?? Curious how 3D Intelligent Instructions can transform your business? Check out how BILT empowered Murphy Door to scale and succeed: Learn more at https://lnkd.in/gWvQESFf #CustomerExperience #GrowthStrategy #TechSolutions
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Consumers are most likely to talk about a brand by name within 12 hours of opening the box. If setup (which usually occurs in that same time frame) is a nightmare, it impacts product ratings and reviews. Enter BILT 3D interactive instructions, with intuitive guidance to help users get the job done right quickly and painlessly. Here's Christopher Romney, MBA, PMP with our favorite review of the week. #Innovation #CustomerExperience #Ratings #CustomerSupport
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Great night at the Silverton Partners annual block party in Austin, Texas. If you're a tech startup looking for an early stage VC partner that will provide patient capital and helpful advice, follow up with Matthew Saitta and Morgan Flager. #VentureCapital #startups #investment