BigCo.

At BigCo., our biggest metric for success is whether we've delivered real value for our customers. That's why hearing how our clients have used our platform to help them meet their goals is so exciting for us. Whether they're reaching their customers in new ways or simply improving revenue, we love hearing about these wins. Here are a few highlights that are resonating with our customers: ? Driving people to stores with seamless, smart messaging. ? Collecting data in ways that feel effortless. ? Building relationships through new, valuable communication channels. ? Simplifying reservations with an intuitive, easy-to-use system. Each client has their own unique experience and perspective, and we're proud to be a part of their journey. When you hear these genuine, impactful stories, it's an empowering reminder of why we do what we do. How do you know when you've succeeded? #CustomerSuccess #Innovation #SmartMessaging

Are you leveraging the true power of SMS for customer feedback? Every day, we witness how SMS transforms customer engagement. Traditional methods—like email surveys—often yield dismal response rates, sometimes less than 1%. In contrast, when you utilize SMS to gather feedback, you can expect double-digit response rates. This is the underrated power of SMS that many businesses overlook. Here's why SMS excels in collecting customer insights: ? Immediate engagement: Customers can respond right from their phones without navigating through multiple pages. ? Higher convenience: SMS requires minimal effort, making it easier for customers to provide feedback. ? Direct communication: SMS allows for a personal touch, enhancing the likelihood of responses. Building billion-dollar businesses on long-winded surveys is becoming a thing of the past. SMS is where the future lies. Are you ready to tap into the power of SMS for meaningful customer feedback? #SMSMarketing #CustomerFeedback #DataCollection

We're always inspired by how our customers use BigCo to deepen their audience connections. Jeremy Kim, Founder and CMO of Nectar, recently shared how BigCo has helped them do just that. BigCo helped build real ownership over their audience. It's more than just data collection — it's about making smarter decisions that better serve their community. He highlighted how the tools and insights from BigCo not only strengthen Nectar's business but also ensure they deliver better products to the people who matter most. In the end, it's about retaining that connection and controlling their destiny. Thank you, Jeremy, for showing how data can lead to stronger relationships. How are you making sure your business stays connected to its community? #SMSMarketing #Community #CommunityMarketing #CommunityGrowth

Is your SMS marketing strategy just a discount machine? It shouldn't be! Every day, we witness the challenges faced by small businesses trying to connect with customers. You might reach out to a thousand people, but you only need a handful of meaningful conversations to see the potential of SMS. What sets SMS apart is that it allows you to own the relationship with your customers directly. Here's why SMS marketing is so effective: ? Accessibility: Everyone has a mobile phone, and there's no need for downloads or apps. It's already on their devices. ? High Engagement: Unlike email, SMS isn't filled with promotions. It's a direct line to your audience that encourages genuine conversations and engagement. ? Real-time Responses: The response rates on SMS are incredibly high. Customers want to engage because it's easy and quick. With technology and automation becoming more accessible, it's time to leverage SMS as the holy grail of marketing channels. Build relationships through engaging campaigns, meaningful conversations, and insightful data collection. Let's protect this space from being spammed and ensure that every interaction adds value. How are you utilizing SMS to foster genuine connections with your audience? #SMSMarketing #CustomerEngagement #MarketingStrategy

We love hearing how BigCo's features are helping businesses grow, and Jeremy Kim, Founder and CMO of Nectar, shared an amazing example of just that. Jeremy explained how location targeting has been essential for understanding customer preferences across different regions. When you see feedback coming in from different regions, it gives them a clear picture of how they are doing in places they've already established. It helps them prioritize where to focus as they expand into new markets. He also pointed out how valuable it is to monitor unexpected spikes in interest, which can shift strategic decisions. Jeremy regularly relies on BigCo's keyword feature to engage with customers more effectively. They can ask for feedback on a product via social media and know exactly who is interested, creating a focused group of engaged customers. Thank you, Jeremy, for sharing how BigCo supports your growth! Have you used location targeting in your marketing strategy #LocationTargeting #SMSMarketing #CustomerFeedback

SMS perspectives from BigCo customer Jeremy Kim, Founder/CMO of Nectar: Jeremy highlighted how many platforms treat SMS like just another email, sending promotions and discount codes. But for Nectar, SMS is about more than that—it's a tool for genuine conversation. They use it as a conversational tool, like you're talking to a friend. Jeremy explained that sometimes they even send messages simply to ask how their customers' day is going. He emphasized that what sets BigCo apart is the ability to drive conversations, not just one-way blasts. This allows Nectar to send personalized messages that resonate with each customer. Thank you, Jeremy, for showing us how SMS can be used to foster meaningful relationships. How do you approach building real conversations with your customers? #SMSMarketing #Community #CommunityMarketing #CommunityGrowth

We're grateful to Jeremy Kim, Founder and CMO of Nectar, for sharing his powerful experience with SMS marketing and how it transformed their approach to connecting with customers. Jeremy explained that even during the early, uncertain days of Nectar's journey, they chose SMS marketing above all else. He saw firsthand from his time in the music industry that "SMS messaging is 100X more powerful than email." He reflected on how email blasts would get decent open rates, but with SMS, even smaller lists led to sold-out shows. This is why SMS became Nectar's go-to strategy from day one, ensuring their message consistently reached customers. Thank you, Jeremy, for sharing your journey with us. We're proud to support Nectar's continued success! How are you connecting with your customers—email, text, or something else? #SMSMarketing #EmailMarketing #Marketing

Building your brand on a slim budget? It's all about being scrappy! Your first customers are often friends and family—the ones who trust you and are willing to take that leap of faith. This initial support is crucial as it sets the stage for your brand's growth. Marketing isn't an overnight success. It requires consistent content, awareness, and that all-important word-of-mouth. As your brand gains recognition, it becomes easier for potential customers to take a chance on you, even if you're just starting out. So how do you accelerate this process without breaking the bank? Here are a few strategies: ? Leverage your network: Use your personal connections for introductions and feedback. This can turn into valuable conversations about your product. ? Choose the right channels: For us, LinkedIn has been a game-changer for outreach. It's perfect for establishing connections and gathering insights. ? Create quality content: Video is a powerful tool. You don't need fancy equipment—just your phone. Short, digestible videos can effectively showcase your product and engage your audience. Consistency is key! Regularly share high-quality content to build awareness and keep your audience engaged. How are you building your brand on a budget? #BrandBuilding #Marketing #ContentCreation

It took Apple 16 years to finally make this change. With iOS 18, Apple is finally adopting RCS (Rich Communication Services) for mobile communication. While this standard has been around since 2008, industry fragmentation has delayed widespread adoption. RCS offers a significant upgrade over traditional SMS and MMS, providing features like group chat, high-resolution images and videos, and improved business messaging capabilities. Marketers should closely monitor the rollout of RCS and explore how it can be used to improve customer engagement and experiences. The potential for richer interactions and deeper connections through a familiar platform can be a real game-changer. How do you see RCS impacting the future of mobile marketing and customer engagement? #RCS #RichCommunicationServices #Apple

"When I use my BigCo database, I hit a button to send out a text, and they all get it." Morgan Lang, creator of Surreal Skincare, shares how BigCo has revolutionized her customer outreach. When she sends out a text blast, the response is instant — within minutes, hundreds of visitors flood her site, making real-time purchases. Unlike social media, where visibility isn't guaranteed, BigCo ensures her message reaches everyone immediately, creating a spike in traffic and sales. It's a game-changer for her business. Ready to experience this kind of instant connection with your audience? Let's talk about how BigCo can make it happen. #CustomerTestimonial #SMSMarketing #TextMarketing