Bevy

?? Google Cloud is redefining Support Discussion Forums. This week, Matt Nichols, Customer Experience Lead at Google Cloud Security, joins us to share how they design support discussion forums that go beyond troubleshooting—building engagement, trust, and authentic community. ?? March 26 | 10 AM PST ?? Fostering Belonging Through Support Discussion Forums Google Cloud knows that support isn’t just about solving problems—it’s about creating connections. Learn how they’re shaping the future of enterprise communities. ?? Plus, a special announcement from Bevy! ?? Register now → https://lnkd.in/dWep9C4b #CommunityBuilding #EnterpriseEngagement #SupportForums #GoogleCloud #CMX #Bevy

?? Support forums should be more than Q&A—they should build belonging. Next week, Google Cloud Security’s Matt Nichols joins us to share how leading brands turn support discussion forums into thriving communities. ?? March 26 | 10 AM PST ?? Fostering Belonging Through Support Forums Belonging drives engagement. Engagement drives retention. Let’s talk about how to make it happen. ?? Plus, a special announcement from Bevy! ?? Register now → https://lnkd.in/dWep9C4b #CommunityBuilding #EnterpriseEngagement #SupportForums #CMX #Bevy

?? Community it’s about belonging. At Bevy, we know that real connections change lives, and Ricky Cheak, our Community Strategist, lives by this every day. From organizing events to creating spaces where people feel valued, Ricky helps build meaningful communities that bring people together. ?? Watch his story and see why community matters more than ever. ?? Watch Now ?? What does community mean to you? Drop a comment! #CommunityMatters #Belonging #Bevy

Join Matt Nichols, Google Cloud Security Community & Customer Experience Lead at Google Cloud Security, to learn how to design forums that spark meaningful discussions, strengthen connections, and drive long-term engagement. What You’ll Learn: -How to structure forums that encourage valuable discussions -The psychology behind belonging and why it drives retention -Best practices for moderation and self-sustaining communities -Key success metrics to measure and optimize discussion forum's impact

Most support forums answer questions—but the best ones foster real engagement and belonging. Matt Nichols, Google Cloud Security Community & Customer Experience Lead, has been applying proven strategies at Google to create thriving online spaces. Now, he’s sharing what works. ?? Live Session + Big Announcement! ?? March 26 | ? 10 AM PST ?? Save your spot →: https://lnkd.in/d_Ee4HWz #CommunityManagement #SupportForums #Engagement #CMX #Bevy #GoogleCloud

Is Social Media Enough for Building a Strong Community? For years, brands have relied on social media to engage their audiences. But with organic reach now below 5%, many businesses are reconsidering their approach. More companies are shifting toward branded community forums, where they can own their audience, foster deeper engagement, and build long-term relationships. Unlike social media, where content disappears quickly and visibility is dictated by algorithms, community forums provide lasting value: i) Structured, meaningful discussions that encourage engagement ii) Searchable, evergreen content that remains relevant over time iii) A dedicated space where members feel connected and valued The best approach is to combine both strategies: i) Use social media to attract new members and drive awareness ii) Leverage a community forum for deeper engagement and knowledge sharing iii) Repurpose high-value discussions into content that fuels visibility As brands rethink their community-building efforts, owning a dedicated platform is becoming a strategic advantage. Is your business still prioritizing social media, or are you building a long-term engagement strategy? Read our latest blog to explore how branded communities are shaping the future of engagement. [https://lnkd.in/e6tmS5Sp] #communitybuilding #onlineengagement #socialmediastrategy #communityforums #bevy

Meet LaKeisha: A Community Champion at Bevy ?? Not all heroes wear capes—some build communities. ?? In this short video, LaKeisha Harrison, MBA, Senior Customer Support Rep at Bevy, shares her journey into community-building and why it’s more than just a job—it’s a mission. How has community impacted your life? Drop a comment below! ?? #CommunityMatters #LifeAtBevy

Support forums should be more than just Q&A. They should be the heartbeat of your community. ?? Join Matt Nichols (Google Cloud Security) on March 26 at 10 AM PST as we break down how to turn support forums into thriving, engaged spaces. ? Structure forums for real conversations ? Unlock the psychology of belonging ? Drive engagement + retention at scale Don’t miss this if you run a community or customer support team! RSVP now ?? https://lnkd.in/dqTuvFd9 #CommunityBuilding #CustomerExperience #SupportForums #Bevy #GoogleCloud

The Biggest Challenges in Online Forums – And How to Fix Them Building a strong online community is rewarding, but it comes with challenges that can impact engagement, user experience, and long-term success. Many forums struggle with: 1) Low engagement and participation 2) Trolls, spam, and toxic behavior 3) Disorganized discussions 4) Privacy and security concerns 5) Member burnout and fatigue 6) Scaling and growing pains 7) Handling negative feedback These challenges can lead to disengagement, loss of trust, and an inactive community. But with the right strategies and tools, you can create an engaged, thriving, and sustainable forum. At Bevy, we provide solutions designed to help organizations scale their communities, strengthen engagement, and maintain a positive environment. Our platform offers AI-powered moderation, gamification features, enterprise-grade security, and analytics-driven insights to help you manage your online forums effectively. If you’re facing any of these challenges, it’s time to rethink your approach. Read our latest blog [https://lnkd.in/dqiSZ7BR] to learn actionable strategies for overcoming these obstacles and building a stronger, more engaged community. How do you keep your online community active and engaged? Let’s discuss in the comments. #communitymanagement #onlineforums #bevy #engagement #communitygrowth

?? Community Forums Are Thriving! Are You In? 84% of communities now host forums, chat rooms, or message boards—proving that discussions drive deeper engagement than ever before. Even better? 46% of communities now blend in-house and member-led discussions, making engagement more organic and scalable. ?? Want the full insights? Download the 2024 Community Industry Report → https://lnkd.in/g_puKAi5 ?? How is your community using forums? Drop a comment! ?? #CommunityBuilding #Forums #2024Report #Engagement