Remarkable AI

82% of consumers are more likely to buy again when they feel a brand truly knows them. Personalization isn’t just a nice-to-have—it’s a loyalty driver.

Truly personalized messages hit different – just ask Hyper Skin. With Remarkable AI, they’re keeping inquiries, emails, and orders running smoothly, all while driving impact. Results we’re proud of: 56% engagement rate 14% increase in followers High CSAT scores, every time No stress, just remarkable customer experiences.

Brands like poppi and Vuori are redefining brand activations—not just as retail events, but as opportunities for real-time connection and valuable insights. Read more here: https://lnkd.in/gRWx-NVs

There’s a lot of noise around the 'right way' to work with influencers in today’s ad-averse, creator-driven world. We spoke with fashion editor and content creator, Olivia Marcus, about how brands can forge genuine connections that turn PR lists into loyal customers. Hint: Waterboy, J.Crew, and National Football League (NFL) are killing it. Want the full scoop? Drop “influence” in the comments, and we’ll send you Olivia’s exclusive insights.

When it comes to content, everyone has their preference, but we'd love to know—

We've been attending events all over the NYC area and consistently hear the same complaints from folks in CX this time of year: "Every monday morning, I'm digging myself out of a hole made up of support tickets." "We're so busy reacting and catching up that we can never be proactive." "We're still getting too many calls into our support center." We get it. Our co-founder Andrew Olaleye recently sat down with RC Williams of 1-800-D2C to talk through why CX departments are often overlooked and how to channel that energy into turning them into revenue centers. Read more here: https://lnkd.in/e5tQSyYv

Our team had an amazing time at FFW 2024, hearing firsthand from our favorite founders about their journeys to building their brands. Our takeaway: authenticity and transparency are essential for lasting brands. When founders stay true to their values and connect genuinely with their audience, they don’t just gain customers—they build loyal communities. With inspiring insights from Desiree Verdejo of Hyper Skin, Lindsey Carter of SET ACTIVE + more, we can’t wait for next year!

On our radar: DedCool In a crowded market, DedCool redefines what it means to create remarkable fragrance experiences. Founded by Carina Chaz in 2016, the brand is making fragrance an everyday, genderless ritual, recently expanding to SEPHORA As Chaz shared on the Glossy Beauty Podcast, "We want to speak to fragrance in ways our competitors aren’t." Hear how DedCool is shaping the future of fragrance: https://lnkd.in/ep2s7QZ9

Another reformer class in the books! We’ve spent the latter half of this year connecting with our ecomm friends in NYC and LA and have had a great time doing it. We’ve met some amazing partners like Rue (Varsha Raghavan and Isabella T. are killing it), [solidcore] & SoulCycle Inc., and some amazing industry heads. Remarkable AI is going even bigger in 2025 and if you want us to hit your city to: - Connect local ecomm friends? - Share insights into how to use AI to scale and grow on social, email, and in CX Let us know, and we might just show up! Special shoutout to Tru and NOVOS for hooking us up! Catch y'all at the next one.

As we gear up for BFCM, it’s the perfect time to fine-tune our approach to customer engagement. From crafting personalized content to implementing behavior-driven automation, every detail counts.