From leads to loans, Balboa Digital's call center services are driving mortgage closures! ???? Discover how our expertise turns potential into success in our latest blog post. #MortgageClosures #CallCenter #BalboaDigital Read more: https://bit.ly/4jQNtMF
关于我们
Balboa Digital Provides Trusted, Compliant, Effective Call Center Services Get to know Balboa Digital - Our experience, expertise, and innovative call technology, set us apart. Add in your branding, our professional and friendly staff, and real-time reporting, and you've got a solution that helps ensure your customers respond and get the information they need. We're here for all your call center needs - from lead handling to process outsourcing to recruitment and enrollment to surveys and more. What you can rely on - Trusted Brand Ambassadors Real-Time Results Quick Implementation Clear Pricing Compliance Expertise Our friendly, professional and experienced team manages inbound and outbound calls for clients 365 days a year. Programs range from qualifying individuals interested in participating in clinical research trials to confirming students’ interest in online high school. We also work on your non-voice projects that compliment your call center service requests. Our flexible, integrated approach means we can handle a portion or all a client’s call needs as volume changes. In partnership with the major phone carriers, our outbound calling uses key white-listed client-branded phone numbers, ensuring higher contact and engagement rates. Our helpful call center team responds in real time to customer inquiries, creating a positive experience and improving program conversion. To schedule a meeting to explore how Balboa Digital can support your organization, feel free to phone or email: Tony Furr - VP of Sales (704) 661-5460 or [email protected] -OR- Mark Garms - CEO (714) 986-5595 or [email protected] We are looking forward to talking with you soon!
- 网站
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https://www.balboadigital.com
Balboa Digital的外部链接
- 所属行业
- 电话呼叫中心
- 规模
- 201-500 人
- 总部
- Claremont，California
- 类型
- 私人持股
- 创立
- 2010
- 领域
- Call Center Programs、Business Process Outsourcing、Custom Contact Programs、Qualification & Warm Transfer、Qualification & Appointment Setting、Verification of Information、Inbound Call Lead Capture & Transfer、Existing Client Service Calls、Surveys & Polling Projects、Non-voice Projects、Test/Procedure Registration、Patient Recruitment、Aged Lead Outreach、Debt Settlement Qualification、Verification of Benefits、Open Enrollment Navigator、Robust Analytics & Reporting、HIPAA Compliant、White Listed Client Branded Caller ID、Call Recordings、Flexible Staffing Model、Simple Fast Integration和Customizable
地点
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主要
获取路线
405 N Indian Hill Blvd
US，California，Claremont，91711
Balboa Digital员工
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Kevin Wagoner
Managing Partner - Executive | Technology | Product | Whatever Needed
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Mark Garms
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Tony Furr
Leader, Innovator, Sales Executive, Strategic, Outside the Box Thinker, Game Changer, Swiss Army Knife, Results Driven (helped business partners…
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Princess Reyes
Lead Verification Specialist
动态
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??? Listen as our skilled Balboa Digital call center agent negotiates a favorable settlement with a creditor on behalf of a client's customer. Experience the power of professional call center outsourcing for debt settlement companies! ???? #DebtSettlement #CallCenterOutsourcing #BalboaDigital #CustomerServiceExcellence
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Balboa Digital has the expertise to navigate spam-blocking challenges for your call center! ???? Discover how we ensure your legitimate calls reach customers effectively in our latest blog post. #SpamBlocking #CallCenter #BalboaDigital Read more: https://bit.ly/3EzMDn4
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?? Meet Marianne, one of our dedicated Debt Resolution Welcome Call agents at Balboa Digital! ?? In this video, Marianne shares the importance of combining both soft and hard skills to effectively support our debt resolution clients. From clear communication to displaying empathy, our agents are committed to making every customer feel understood and supported. ???? Every day is a new opportunity to improve and help customers feel they are in the right hands. Watch as Marianne talks about handling high-volume calls with patience and positivity, ensuring each client feels welcomed and confident in their journey with us. ??? #DebtResolution #CustomerSupport #EmpathyInAction #BalboaDigital #ClientJourney #WelcomeCall #CallCenterOutsourcing
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Transform your customer service with the power of data analytics! ???? Discover how leveraging data can enhance customer experiences and drive success in our latest blog post. #DataAnalytics #CustomerService #CX Read more: https://bit.ly/3WXbvvq
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?? Did you know? In 2022, over 1.2 million debt accounts were settled in the U.S., with principal balances totaling $5.6 billion! ?? Call centers have played a crucial role in this achievement, providing essential support and guidance to individuals navigating their debt resolution journey. ??? At Balboa Digital, we're proud to be part of this transformative process, helping people regain control of their financial future. ?? #DebtResolution #FinancialFreedom #BalboaDigital #CallCenterOutsourcing #BPO
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Meet Femme, one of our dedicated agents at Balboa Digital! ?? Every day, our team handles hundreds of calls, ensuring only the highest quality leads are transferred to our clients. ??? By partnering with a call center outsourcing company like us, you can focus on closing deals with the most qualified leads while we swiftly follow up on every opportunity. Let's elevate your business together! ???? #LeadQualification #CallCenterOutsourcing #QualityLeads #BalboaDigital
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Unlock the secrets to crafting the perfect call center script!??? Dive into our latest blog post to discover tips and techniques that will elevate your customer service game. #CustomerService #CallCenter #ScriptWriting Read more: https://bit.ly/3CQLZ48
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???? Happy President's Day! ???? Today, we honor the leaders who have shaped our nation's history and celebrate the spirit of innovation and progress. At Balboa Digital, we're inspired by their vision and commitment to excellence. Let's continue to drive forward with the same passion and dedication. #PresidentsDay #Leadership #Innovation #BalboaDigital
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Happy Valentine's Day from Balboa Digital! ?? Whether it's building strong customer relationships or creating efficient solutions, we're passionate about helping your business thrive. Let's make this day about celebrating connections and growth!??? #ValentinesDay #CustomerLove #BusinessGrowth #BalboaDigital
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