We aren't the only ones with opinions on AI! ?? Check out the article below from SurveyMonkey breaking down just how the consumer sees AI and where there might just be room for your business to improve! OH and then when you are done... give us a call ?? so we can help you implement the changes to make SURE your customer is having the best experience possible! In our process, we make sure to bring the voice of the customer (and agent) to life; recommending and speaking to vendors who will have their happiness top of mind! Cloudlinx is here to support any technology procurements that you feel will help benefit your customer interactions. ?? Kevin C. Sheehan Frank Wassenbergh Michael G. Mark Cerrachio Kate Nelson Brianna (Rickert) Luppino Emily Gallo Edward Whelan Christopher Fonte Devon Helber, MBA #CX #AI #XR #marketing #data #datacenter #commercial #servers #aiserver #Customerexperience #CustomerService #CustomerSuccess #ClientSuccess #ClientServices #CallCenter #ContactCenter #Tech #technology #growth #development #businessdevelopment #consultant #consulting #advisor #newyorkcity #ny #network #independent #agnostic #CCW #CCWomen #CCWDigital #channel #channelpartners #independent #experience #bot #artificialintelligence https://lnkd.in/exed5far
Cloudlinx
商务咨询服务
Rockville Centre，NY 2,289 位关注者
Your partner in digital transformation ?? 2x on the Inc. 5000?? #77 on the Fastest Growing Channel Partners by CRN ??
关于我们
Cloudlinx is the nation's leading organization of CX technology experts. Over the past 10+ years, we have built a process that has allowed us to move thousands of contact center agents to the cloud seamlessly. Our team of CX practice leaders provide vendor-agnostic consulting and project management services for contact center to cloud migrations. We have built a reputation for helping businesses find the right cloud provider through understanding and translating their call center complexities, rather than relying on generic third-party reviews or magic quadrants. To learn more about Cloudlinx, visit cloudlinx.com.
- 网站
-
https://cloudlinx.com
Cloudlinx的外部链接
- 所属行业
- 商务咨询服务
- 规模
- 2-10 人
- 总部
- Rockville Centre，NY
- 类型
- 私人持股
- 创立
- 2014
- 领域
- Contact center、carrier procurement、project management、proactive management、cloud、CCaaS、Negotiations、RFP Process、WAN Technologies、UCaaS、CRM、Process Mapping、Cost Control、Global WAN、Cloud、workforce management、quality management、gamifiction、CX、Customer Service、Customer Experience、Digital Transformation、Contact Center Consulting、Call Center Consulting、IT Consulting和Telecommunications
地点
-
主要
获取路线
189 Sunrise Highway
Suite 305
US，NY，Rockville Centre，11570
Cloudlinx员工
-
Frank Wassenbergh
We help you make informed purchasing decisions for CX technologies to empower your agents in a way no other partner can match.
-
Kevin C. Sheehan
-
Michael G.
Chief Operating Officer at Cloudlinx - CCaaS Advisory
-
Mark Cerrachio
Carrier Sales Executive at Cloudlinx - Connect Smarter
动态
-
We take on the weight of production so your company can take CENTER STAGE effortlessly! Do not go into your technology purchase without your dedicated production crew to guide you and be there to support your debut! Reach out to us today to see how we can help ensure you stay on budget, on time and with minimal stress! Kevin C. Sheehan Frank Wassenbergh Michael G. Mark Cerrachio Kate Nelson Brianna (Rickert) Luppino Emily Gallo Edward Whelan Christopher Fonte Devon Helber, MBA #CX #AI #XR #marketing #data #datacenter #commercial #servers #aiserver #Customerexperience #CustomerService #CustomerSuccess #ClientSuccess #ClientServices #CallCenter #ContactCenter #Tech #technology #growth #development #businessdevelopment #consultant #consulting #advisor #newyorkcity #ny #network #independent #agnostic #CCW #CCWomen #CCWDigital #channel #channelpartners #independent #experience #bot #artificialintelligence https://lnkd.in/eg_ca2ce
Sitting on YOUR side of the table during Technology Purchases. Protecting your best interest. | CX Tech | SaaS | AI ??| Vendor Agnostic | Digital Transformation??| Inc. 5000 | History Nerd ??
Here's an extra special "Friday Funny Fotoshop" for you... Cloudlinx is like a film production team. ??? ? Our Clients are Directors with a creative vision: they just show up, sit in their special chair and provide direction. ? ? We are the…. --Producers --Set Designers --Camera Operators --Cinematographers --Stunt Actors ? ? We handle… --Casting "extras" --Scheduling Cast & Crew --Special FX & Costume Design --Final Edits ? But ultimately, we're responsible for bringing your vision to life.??? ? We do all the heavy lifting--ensuring everything's in place before you hit the stage. ? By your side from the very first "...ACTION!".?? ? But we don't leave when filming finishes. ? We're also your entourage at the Movie Premiere. ? And hey, there's a reason directors re-hire us for sequels. We get s*** done and make their life easier. They know they can count on us to make a flawless box-office hit. Every. Single. Time. ???? ? Lights…Camera…Cloudlinx! ?? . . . P.S. I dug up some old photos. Like I've said, we've been doing it for a while… Don't believe me? Well, the photo evidence doesn't lie. Kevin C. Sheehan Frank Wassenbergh Devon Helber, MBA Michael G. #metaphors #photoshopfails #ithinkimfunny #digitaltransformation
-
-
Cloudlinx may be in the business of Tech, but we believe all businesses should all be in the business of #empathy... Receiving #Empathy from a company is an essential part of the customers journey; and one that genuinely gets overlooked for so many reasons: convenience, cost-savings, time-savings, and "too big to fail" mentality. And while many consumers are used to NOT receiving empathy from large companies (we can think of a few), it is a HUGE mistake on the part of businesses to NOT be in the business of empathy. Brand loyalty comes in many forms, but the quickest way to win over the heart of a customer is to show them empathy for something they are experiencing in their lives... The best example being Chewy and their empathy towards customers during of the loss of their pet! Check out the YouTube short here: https://lnkd.in/etpENg-J Kevin C. Sheehan Frank Wassenbergh Michael G. Mark Cerrachio Kate Nelson Brianna (Rickert) Luppino Emily Gallo Edward Whelan Christopher Fonte Devon Helber, MBA #CX #AI #XR #marketing #data #datacenter #commercial #servers #aiserver #Customerexperience #CustomerService #CustomerSuccess #ClientSuccess #ClientServices #CallCenter #ContactCenter #Tech #technology #growth #development #businessdevelopment #consultant #consulting #advisor #newyorkcity #ny #network #independent #agnostic #CCW #CCWomen #CCWDigital #channel #channelpartners #independent #experience #bot #artificialintelligence
Have You Heard What They Do?
https://www.youtube.com/
-
?? Not only the COOLEST-looking article we have ever read from a news source, but also SUPER informative on the way large scale servers are changing based on the AI revolution! Don't take our word for it, we are just "tech-xperts" in the world of AI, computers, broadband and so much more... Click the link below ?? to see how Data Centers are being (re)developed to suit AI servers and how it is impacting our energy resources as technology races forward at a break-neck speed! ??? Kevin C. Sheehan Frank Wassenbergh Michael G. Mark Cerrachio Kate Nelson Brianna (Rickert) Luppino Emily Gallo Edward Whelan Christopher Fonte Devon Helber, MBA #CX #AI #XR #marketing #data #datacenter #commercial #servers #aiserver #Customerexperience #CustomerService #CustomerSuccess #ClientSuccess #ClientServices #CallCenter #ContactCenter #Tech #technology #growth #development #businessdevelopment #consultant #consulting #advisor #newyorkcity #ny #network #independent #agnostic #CCW #CCWomen #CCWDigital #channel #channelpartners #independent #experience #bot #artificialintelligence
-
Celebrity Businessman, and longtime ?? Shark Tank investor, Mark Cuban speaks on the importance of AI as a tool of the future. ?? Why is this important? Because everyone is Mark Cuban in some capacity when it comes to AI and CX Technologies that are flooding the market. But Cloudlinx, what can we do about being behind on the "tech curve"? Well, find yourself a partner, like Cloudlinx, who have done the hard work of learning all of the various technologies and can give you expertise as you search for the proper solutions for your company! Reach out to us today with any questions you may have pertaining to AI! We are always happy to help! ?? Kevin C. Sheehan Frank Wassenbergh Michael G. Mark Cerrachio Kate Nelson Brianna (Rickert) Luppino Emily Gallo Edward Whelan Christopher Fonte Devon Helber, MBA #CX #AI #XR #marketing #Customerexperience #CustomerService #CustomerSuccess #ClientSuccess #ClientServices #CallCenter #ContactCenter #Tech #technology #growth #development #businessdevelopment #consultant #consulting #advisor #newyorkcity #ny #network #independent #agnostic #CCW #CCWomen #CCWDigital #channel #channelpartners #independent #experience #bot #artificialintelligence
-
-
Cloudlinx is shedding light on some frequently asked questions that we face with almost every client or prospective client! ?? IF you are an #executive within your company that has been tasked with #Technology #Procurement (Big or Small), reach out and we can help you along the process. ?? Our doors are always open and our job is to stand beside you through the entire process, all you have to do is knock! ?? Kevin C. Sheehan Frank Wassenbergh Michael G. Mark Cerrachio Kate Nelson Brianna (Rickert) Luppino Emily Gallo Edward Whelan Christopher Fonte Devon Helber, MBA #CX #AI #XR #marketing #Customerexperience #CustomerService #CustomerSuccess #ClientSuccess #ClientServices #CallCenter #ContactCenter #Tech #technology #growth #development #businessdevelopment #consultant #consulting #advisor #newyorkcity #ny #network #independent #agnostic #CCW #CCWomen #CCWDigital #channel #channelpartners #independent #experience #bot #artificialintelligence
-
-
It's always a surprise when opening a newsletter and finding our name in print ?? Cloudlinx is honored and thrilled to receive the spotlight from Are Morch in his #hospitality #tech newsletter this week! While not all we do, #Hospitality is an industry that typically addresses updates to their physical features before anything technological. Like a very fancy Easter Egg, Hotels (even the most luxurious) typically run systems and technologies that are much older than the current wave of technology. They use the same marketing platforms, the same 25 photos from their most recent renovations, the same check-in technology, the same 3 phones to answer call-ins, clipboards for cleaners to check their work, and so much more! Cloudlinx is ready to change that at a break-neck pace! With CX technologies for their call centers, Updates IT services for their phones and internet and Cutting Edge XR technologies for immersive marketing and sales; we could renovate your operation from the inside, OUT. We are with you Are Morch, and we are excited to see what the future brings to hospitality through our individual and joint efforts! Reach out to us to learn more about our solutions and how they could apply to your business (hospitality or not)! Kevin C. Sheehan Frank Wassenbergh Michael G. Mark Cerrachio Kate Nelson Brianna (Rickert) Luppino Emily Gallo Edward Whelan Christopher Fonte Devon Helber, MBA #CX #AI #XR #marketing #Customerexperience #CustomerService #CustomerSuccess #ClientSuccess #ClientServices #CallCenter #ContactCenter #Tech #technology #growth #development #businessdevelopment #consultant #consulting #advisor #newyorkcity #ny #network #independent #agnostic #CCW #CCWomen #CCWDigital #channel #channelpartners #independent #experience #bot #artificialintelligence
-
-
Did you get a chance to listen to Frank Wassenbergh's interview through Linkedin LIVE on The Executive Hub with Mostafa Hosseini? WE DID! Frank Wassenbergh really dug into the Past and Future of Cloudlinx, Future of AI, and the technology struggles of Call Centers today! If you couldn't listen in LIVE, make sure you take some time to listen to the recording ?? Kevin C. Sheehan Frank Wassenbergh Michael G. Mark Cerrachio Kate Nelson Brianna (Rickert) Luppino Emily Gallo Edward Whelan Christopher Fonte Devon Helber, MBA #CX #AI #XR #marketing #Customerexperience #CustomerService #CustomerSuccess #ClientSuccess #ClientServices #CallCenter #ContactCenter #Tech #technology #growth #development #businessdevelopment #consultant #consulting #advisor #newyorkcity #ny #network #independent #agnostic #CCW #CCWomen #CCWDigital #channel #channelpartners #independent #experience #bot #artificialintelligence
-
-
Frank Wassenbergh - How to find the best customer experience technologies Turn your videos into live streams with https://restream.io Frank Wassenbergh is the Co-Founder & CX Practice Leader of Cloudlinx. Over the past decade, Frank helped grow Cloudlinx from broadband to Cloud Migration, AI, and more. Today, Cloudlinx is a 2-time INC 5000 company and #77 on CRN’s fastest-growing channel partners list. Frank’s passion? Helping businesses find the best customer experience technologies for long-term success—at the right price. ----------------------- This episode is brought to you by Persyo—helping business owners master online marketing without the guesswork. Persyo’s online marketing courses provide step-by-step guidance to attract customers, increase sales, and grow a business. No more trial and error—just proven strategies that work. Get started today at https://lnkd.in/eVGHGbzj ?? #CustomerExperience #CloudTechnology #AIforBusiness #BusinessGrowth #CloudMigration #Inc5000
Frank Wassenbergh - How to find the best customer experience technologies
www.dhirubhai.net
-
?? SURPRISE ?? : Frank Wassenbergh from Cloudlinx is going LIVE today at 3 PM EST with Mostafa Hosseini with The Executive Hub. Want to learn more about finding the best CX technologies for long-term success? Today is your day to listen and learn! Attend at the link below ?? : https://lnkd.in/eR-K9iug Kevin C. Sheehan Frank Wassenbergh Michael G. Mark Cerrachio Kate Nelson Brianna (Rickert) Luppino Emily Gallo Edward Whelan Christopher Fonte Devon Helber, MBA #CX #AI #XR #marketing #Customerexperience #CustomerService #CustomerSuccess #ClientSuccess #ClientServices #CallCenter #ContactCenter #Tech #technology #growth #development #businessdevelopment #consultant #consulting #advisor #newyorkcity #ny #network #independent #agnostic #CCW #CCWomen #CCWDigital #channel #channelpartners #independent #experience #bot #artificialintelligence #inc5000
Marketing Strategist | Speaker & Author of Simple Marketing Formula | Transforming Ideas into Simple Strategies to Create Results!
Frank Wassenbergh is the Co-Founder & CX Practice Leader of Cloudlinx. Over the past decade, Frank helped grow Cloudlinx from broadband to Cloud Migration, AI, and more. Today, Cloudlinx is a 2-time INC 5000 company and #77 on CRN’s fastest-growing channel partners list. Frank’s passion? Helping businesses find the best customer experience technologies for long-term success—at the right price. ----------------------- This episode is brought to you by Persyo—helping business owners master online marketing without the guesswork. Persyo’s online marketing courses provide step-by-step guidance to attract customers, increase sales, and grow a business. No more trial and error—just proven strategies that work. Get started today at https://lnkd.in/g_HSP6fp ?? #CustomerExperience #CloudTechnology #AIforBusiness #BusinessGrowth #CloudMigration #Inc5000
Frank Wassenbergh - How to find the best customer experience technologies
www.dhirubhai.net