Avoca

Huge shoutout to Electric & Gas Industries Association (EGIA) for a truly #EPIC2025 conference. We loved sharing insights with an engaged audience, seeing some of our favorite customers, and even getting to hit some golfballs with them ??

I'm excited to share I’ve joined the GTM team at Avoca, a YC-backed AI platform dedicated to empowering the home services industry. Huge thanks to Tyson Chen and Apurva Shrivastava for establishing such an incredible company and Andy Linder for introducing me to this opportunity.

Workiz was proud to attend the SBE - Service Business Evolution LLC Conference, where we engaged in conversations shaping the future of AI in field service and celebrated industry excellence at the SBE Awards Ceremony! ?? Our CEO, Didi Azaria, and our BizDev Strategic Partnerships Manager, Edward Medor, represented Workiz at the event in Orlando. Didi took the stage to discuss the transformative power of AI in Field Service! He was joined by industry leaders such as: ?? Tyson Chen – Avoca ?? Logan Marshall - Bluon ?? Shelby Breger – Conduit Tech ?? Will Gao – Rilla ?? Ben Kalkman – Rocket Media? The key takeaways were; AI isn’t something to fear—it’s a powerful tool for growth and efficiency. ?? ? AI streamlines operations, making businesses more efficient. ? AI-driven interactions enhance customer satisfaction. ? AI keeps businesses ahead of the game. ? AI turns skeptics into believers. Workiz is at the forefront of this shift, helping businesses embrace AI to work smarter, stay competitive, and drive success. The future of field service is here, and Workiz is leading the charge! ?? Thank you for having us SBE! Check out the photos from the event and see how we’re shaping the industry's future! ???? #Workiz #AIinFieldService #SBEConference #FieldServiceInnovation #FutureofWork

Your business will get left behind if you don’t start using AI. Most companies don’t trust AI, or can’t deal with the stress of implementing a new system into their current operations. But what if these were the benefits you saw: ??Quicker closes with high conversion rates (aka easy wins that feel addictive) ??Improved call quality so your customers don’t drop off and leave bad reviews ?? Free coaching for your CSRs so they can learn and improve daily ??Scripts?built off real data and insights from top performing reps ??Increased?booking rates?and volume of calls ??Reduced overhead costs Earlier this week I spoke with Tyson Chen from?Avoca?who are literally?shaping?the future of home service businesses with their tech. Check out the full podcast below. https://lnkd.in/giEnzHfe

The Rilla Masters was epic! We've forged new relationships, strengthened existing ones, and unlocked new opportunities. We're so grateful to everyone who came by our booth and to our customers who so strongly support our mission. #HumanCentricAI is the future! For those who are ready to explore the #AvocaAdvantage, chat with us at https://avoca.ai/demo ????

Excited to be big time sponsors for our big time friends. Rilla Masters is in full swing, come say hi at Booth 14 and learn about the #AvocaAdvantage with human-centric AI for your call center ????

The first ever Rilla Masters conference is happening in one week. And we sold over 700 tickets! We sold out completely! Originally we had planed to just sell 500 tickets. But we sold out twice before we had to cut off all new ticket sales. We ran out of room! ?? I am so incredibly humbled by the work our team has put in to bringing this to life. Ace SN Mendiola Will Gao Jake Bell Esteban Suarez Patrick J. Johnson Andrew Barnes Thank you for lifting mountains. And for preparing one of the most well produced shows in our industry. Sales is a Sport. And we are so excited to host the biggest celebration of sales in our industry with so many of our customers. We are having the best of sales. Tommy Mello, Kathryn Howard, Dustin Van Orman, Chuck Thokey, Doug Wyatt, Brigham Dickinson, to name a few. We have the best of sports. Nick Saban, one of the best coaches of all time. Billy Beane, one of the best General Managers of all time. And the best technology. Rilla will be doing the biggest product launch in our history. With an all new experience that will re-define how people coach with Rilla. And we will be hosting the largest gathering of tech startups for the trades that this industry has ever seen. Rilla is only but a tiny part in a much larger movement of startups like Avoca, CHIIRP, Probook, Conduit Tech, revin, Ingage, SmartAC.com, Volca, and many more, who are absolutely taking over this industry. I said it before and I’ll say it again, the early adopters of AI technology for real world business applications are not in Silicon Valley. They are in the field every day, working in the frontlines doing the essential work that keeps this country running. To our customers, thank you for bringing our company into existence, and for helping us become one of the fastest growing startups of all time. I hope that with the Rilla Masters, we can give you the celebration you deserve. Onwards and upwards. I’ll see you all in Vegas!

?? This AI answers the phone 100% of the time—and it’s changing the game for home service businesses. ?? 90% of leads in the trades still come through phone calls. Miss a call? Miss a customer. That’s why Avoca is helping shops double booking rates with 24/7 AI-powered customer service reps. We sat down with Tyson Chen on the Rilla Labs Podcast to break down: ? How AI is revolutionizing call centers ? The biggest mistakes shops make ??Tips for winning with new tech Listen at the link in the comments and let us know what you think of AI CSRs ??

Appreciate the shoutout from our partners at Nexstar Network. It is a privilege and an honor to bring the most intelligent and capable AI agents to this wonderful community.

Last week we had the privilege of going onsite to visit one of our customers, Service Plus Heating, Cooling, Plumbing & Electric, to help expedite their onboarding. ?? Meeting the team in person made a huge difference by letting us understand their workflows firsthand as we collaborated in real time.??? In just?two days, we went from setup to fully operational—proving that hands-on support and strong partnerships can accelerate success.??? Huge thanks to the Service Plus team for their engagement and hospitality. Excited to see the impact we’ll create together!?Welcome to the #AvocaAdvantage. ?