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Provide a better experience for financial customers and employees with the Avaya Experience Platform? (AXP). From automatic, voice, and digital channels to AI analytics and more, we're here to create an effortless digital banking system that embraces changing technology without causing disruption. Learn more: https://bit.ly/3Zetf73

It’s no secret that the communications software landscape is evolving rapidly. By 2025, enterprises will focus on upgrading outdated systems and embracing new technologies like AI and cloud-based solutions to deliver standout customer experiences. Chief Revenue and Customer Experience Officer, Marylou Maco, shares more with CIO Influence: https://bit.ly/4hW9Jng

We're focused on more than just cloud computing. For privacy, speed, and more reasons, edge computing and on-prem contact centers often need to run through local data centers. At Avaya, we take a holistic approach to the market and offer solutions with flexible deployment methods. Download the latest Aragon Research Report to learn more. https://bit.ly/3UUoInF

This Wednesday, 11/20,?International Avaya User Group (IAUG) Wired?returns with an exciting, interactive virtual experience. The WIRED agenda will run from 10:00 AM to 2:30 PM CST—and best of all, it’s completely free to attend! In addition to Avaya content, engage with fellow attendees and industry peers throughout the event to build valuable connections with the NEW Speed Networking portion of IAUG Wired. Click here to learn more & register:?https://bit.ly/4fy19cP

Businesses can and should use technological advancements to elevate customer experiences (CX) and fuel growth. At Avaya, we utilize a solid foundation of advanced CX capabilities, Avaya Experience Platform (AXP)?, paired with a broad partner ecosystem rooted in these core principles: - Implementing the cloud while avoiding disruption - Open technology - Retaining existing investments With cutting-edge AI solutions and strong collaboration with our partners, we've deepened CX innovation, driving customer satisfaction and business growth. Read the full article on CIO Online: https://bit.ly/4fsoLzo

Explore how the intersection of human and digital labor is shaping the future of intelligent contact centers. The latest Aragon Research Report provides an in-depth look at these key insights: https://bit.ly/3UUoInF

Why is Avaya recognized as a leader in the 2024 Aragon Research Globe for intelligent contact centers? With AI on the rise, we're empowering agents to leverage it for smarter, more efficient customer interactions. Jim Lundy, Founder, CEO, Lead Analyst — Aragon Research, dives into this and more in the full report, available for download: https://bit.ly/3UUoInF

In media and entertainment, seamless communication is key. Avaya's solutions help streamline content delivery, enhance audience engagement, and provide reliable security. Learn more about how we can transform your media operations: https://bit.ly/4e0GA7R #CX

Leon County Government's quick action spared thousands from further hardship after three tornadoes struck this past May. Through the TEAM Leon Program, they provided financial relief to citizens and leveraged the Avaya Experience Platform? (AXP) to launch a contact center capable of managing a larger volume of calls. This partnership delivered immediate support and demonstrated their commitment to residents in times of crisis. Learn more: https://bit.ly/3NSAAm9

See how one of the largest U.S. school districts ensured security compliance while delivering a great customer experience with Avaya’s solutions. https://bit.ly/3YzyGxg