Autobooks

When it comes to running a business, business owners don’t want a complex project. In the case of e-commerce, they want to move their business online - but it needs to be simple. That's why today we launched Checkout Pages. ?? With Checkout Pages by Autobooks, businesses and non-profits can launch e-commerce sites with just a few clicks.?As always, payments collected through Autobooks-powered features deposit directly into the customer’s account at their financial institution. Check out the video walk through below to learn more. https://lnkd.in/gCKqkG7H?

Have you ever watched a reaction video??If you scan YouTube, you’ll see reaction videos for everything. People reacting to news clips, music videos, clothing, and the list goes on. We decided to record our own Autobooks reaction videos. Check out this reaction with Tramaine Robinson from South Georgia Banking Company as he reacts to Derik Sutton building a live Checkout Page! https://lnkd.in/gXwyaA5k?

Attending Jack Henry Connect, or have a teammate attending? Our team will be there as well. If you'd like to get a sneak peak of what we'll be discussing at the conference, watch the on-demand webinar we hosted yesterday. You can also download the slides. We'd also love to meet with you while onsite at the conference. Feel free to reach out to our team or comment below and we'll set time. https://lnkd.in/ggG_Md3W

We are hosting a webinar for Jack Henry #banks and #creditunions today at 2:00pm ET. You still have time to register and join live, or receive the recording later. https://lnkd.in/gGfhGBtB

We're hosting a webinar today specifically for Q2 clients. It's not too late to come learn about: - The deposit growth benefits of enabling businesses and non-profits to get paid with your bank or credit union - See a live demo of our latest feature, Checkout Pages - Learn how your FI can go live in less than 30 days Join us: https://hubs.la/Q02Q5T-30

?? Exciting News! ?? We're thrilled to welcome two amazing new members to the Autobooks Customer Support Team! ?? Travis Noon brings a wealth of experience from brands like Apple, Audi, and Shinola. With a passion for creating memorable customer experiences and a knack for leveraging technology to foster genuine connections, Travis is set to make a fantastic impact. ?? Erika Drew joins us with a rich history in hospitality and customer service, spanning from mathematics tutoring to hotel management. With a decade of dedication to perfecting exceptional guest experiences, Erika is eager to implement innovative strategies to enhance our customer satisfaction. Please join us in giving them a warm welcome! ?? We’re excited about the expertise and energy they’re bringing to our team. #WelcomeToAutobooks

We're hosting a webinar for Q2 digital banking customers September 17th. Grow and retain #deposits by offering businesses and non-profits the tools they need to accept online and in-app payments. Small businesses are searching for solutions that help them accept in-app and online payments from their customers.?Offer them the capabilities they need and ensure they maintain their relationships, and deposits, with your financial institution – not third-party app providers. https://lnkd.in/e8gxG8t8

?? Join Our Team as a Customer Support Representative! ?? We're seeking two dynamic individuals to support Small Business customers and Financial Institution employees via phone, chat, and email. You'll dive into troubleshooting, build meaningful relationships, and represent our brand with dedication. If you’re tech-savvy, enjoy engaging conversations, and thrive on solving problems, we want to hear from you! Enjoy a flexible work environment, casual dress code, healthcare benefits, and free parking. Apply today and make an impact where technology meets the human touch! Please note, we are not working with staffing firms or external recruiters for this position. https://hubs.la/Q02JTKB20 #CustomerSupport #DetroitJobs #JoinOurTeam

?? DEMAND BANKING: SERIES 1 | OPENING A BUSINESS ACCOUNT ?? We’re excited to share insights from our new Demand Banking series focused on why small business customers switch their business accounts from one financial institution to another. ?? Listen below: Carmeisha discovered a feature available in the Chase app: the ability to take card payments from customers. This feature, she told us, “was the main thing” that drew her in. Interestingly, she had also paid for a similar service with her previous account at the credit union, but it had never worked to her expectations. “It was just frustrating! So, like I was trying to take a payment from a person, and then it's not working. It's offline, or it wasn't connecting.” As a result, Carmeisha had resorted to using third-party apps, like Zelle and Cash app. ?? Key Takeaways: 1?? If a service doesn’t work out for a customer, follow up. Figure out ways to still serve that customer to create trust and retention long term. 2?? Think about ways to upsell and cross-sell to create account stickiness. Don’t make it easy for a customer/member to close account and/or leave your institution. Stay tuned for more valuable insights in our series. You can also dive deeper into what makes someone close their business account at one financial institution so that they can open an account at a different institution: https://hubs.la/Q02H7NWj0 #demandbanking #smallbusinessbanking #digitalbanking #fintech

?? DEMAND BANKING: SERIES 1 | OPENING A BUSINESS ACCOUNT ?? We’re excited to share insights from our new Demand Banking series focused on why small business customers switch their business accounts from one financial institution to another. ?? Listen below: Carmeisha receives a mailer from Chase promoting a new incentive: $300 credit for opening a business account. “I could use that extra money,” she thought. Chase had already been on her mind. Her close friend had banked there, and had recommended them on several occasions. She had explained to Carmeisha that it wouldn’t hurt to try them. And if she wasn’t happy, she could always try something else. These two forces — her friend plus the cash incentive — helped pull Carmeisha to opening a new account. ?? Key Takeaway: Don’t hold back when it comes to promotions and marketing campaigns. Third-party apps and big banks are very consistent in this regard. Stay tuned for more valuable insights in our series. You can also dive deeper into what makes someone close their business account at one financial institution so that they can open an account at a different institution: https://hubs.la/Q02H83jb0 #demandbanking #smallbusinessbanking #digitalbanking #fintech