Atomicwork

??Traditional IT support portals and static chatbots are no longer enough to keep up with today’s complex IT environment. ??Enter AI agents—a crew of specialized AI systems—that can understand user intent, plan next steps, and act on IT issues, on behalf of your IT team. They don’t just pull knowledge but actively interact with your CRM, SSO, HRMS, and more to handle repetitive tasks like password resets, app provisioning, and more—all with minimal or no human intervention. You can not just scale IT support effortlessly but also cut operational costs and enhance end-user experiences. Join us in our latest webinar with Arkajit Datta, our AI Research Engineer, to understand the what, why, and how of agentic IT service management. ?? Nov 14, 2024 ?? 10:00 AM (ET) Register using this link: https://hubs.ly/Q02WjxxL0

??How do you bring the agentic AI approach to IT service management? We're speaking to our AI research engineer, Arkajit Datta, to understand the 'what, why, and how' of agentic service management. Join us on Nov 14 at 10 AM (ET) to learn how you can leverage AI agents to automate repetitive IT support tasks. ??Save your spot here: https://hubs.ly/Q02XRCdM0 #aiagents #itsm #itsupport #ai #webinar

??Atomicwork is excited to be a part of one of the biggest tech events of the year—Microsoft Ignite 2024! We’re partnering with our friends at Cohere to exhibit how our AI assistant, Atom, can drive productivity for enterprise IT teams. If you’re attending the event in-person, drop in for our session led by Lenin Gali at Theatre C, McCormick Place West. ???Date: November 21 ?Time: 3:30PM CST ??Or, register for the session online with this link: https://hubs.ly/Q02XN8yq0 #MicrosoftIgnite #IT #AI #Tech #event

??We're thrilled to be featured in the 'New Guard' cohort by Battery Ventures in their recent 'State of OpenCloud' report, calling out how we're among a new era of startups committed to automating work fully. Read the full report here: https://lnkd.in/gTeZVYtk

It was a pleasure co-leading this session with Mark Gill in Bangalore for 100 plus SaaS startup founders, diving into “Selling to CIOs & Enterprise IT”, hosted by Amazon Web Services (AWS) and Atomicwork, and moderated by Aparna Chugh. Thank you for the opportunity!! It was inspiring to meet so many founders, learn about their innovative products, and see how they’re leveraging emerging tech to solve real-world challenges. The energy and drive for innovation were truly impressive! We explored how to pitch, position startups as strategic partners and win in today’s dynamic enterprise and fast evolving technology landscape. Some key insights discussed: - Master the Pitch: Craft concise messages, elevator pitch that resonate with CIOs. - Problem statement: Understand the challenges, needs and pains. - Value-Focused Solution & Demos: Showcase real outcomes that shows the value prop, not just features that solves the needs. - Build Relationships: Leverage rapport for trust and long-term impact. - Find the Right Customers: Prioritize alignment for impactful partnerships. - Soft skills to demonstrate: Building rapport, active listening, empathy, adaptability, clear communication, confidence, problem solving. #Leadership #SaaSStartups #Innovation

??AI agents can do more than just basic support—they’re becoming the backbone of efficient, proactive service in IT, HR, finance, and beyond. With AI agents, enterprises can now streamline tasks like IT troubleshooting, HR onboarding, and finance approvals—all through automated, intelligent workflows???? Explore our latest blog to uncover 25+ impactful AI agent use cases for boosting enterprise productivity and enhancing employee experience. ??https://hubs.ly/Q02WXzM40

Great report by Battery Ventures. Everyone's jumping on this "services-as-software" vision as the next wave with AI. I think they're right. I still think software-as-a-service will remain huge. And, in fact, will expand significantly in this environment as the aggregation layer orchestrating so much of this agentic future. But the opportunity in the services space on top of that is massive. Not just for efficiency, but for innovation and reinvention of services. Inside the Coming AI Market “Supercycle” and How Cloud Startups Can Benefit: 2024 State of OpenCloud Report https://lnkd.in/eVB9wwmV #martech

???????? ?????????????? ???????? ?????? ???? ??????????????: I will be in ?????????????? for the first time on business with Atomicwork! I am having a small networking dinner gathering on ???????????????? ???????? ??-?????? at ?????????? ??????????????,???? Love to reconnect and connect for the first time, want to know if AI is rocking Atlanta yet, and enjoy dinner with you all. Please ???????? here or Just ???? me. https://lu.ma/77x0v90i #atlanta #cio #networking #itleaders #it #ai #agenticai #thoughtleadership

?????? ???????????? ?????????????? ???? ?????? ’?????????? ???? ???? ???? ????’ ???????????? ???? ???????????? ????????. Last year, Atomicwork and ITSM.tools conducted a study on the ?????????? ???? ???? ???? ???? ?????? ????????. The results were published in a detailed report authored by ITSM veteran Stephen Mann with quotes and insights from some of the most seasoned leaders in the domain. This year, we’ve partnered with ????????.?????????? and PeopleCert the parent company behind ITIL and are planning to include qualitative insights from IT leaders in addition to quantitative data and analysis. I invite the ???????? and ?????????? in my network to contribute their thoughts on ‘???? ???? ????’ and help the larger community learn and benefit. Use this link below to take the survey. Most of the questions are open-ended and optional. Add your quote and then answer whichever question you feel you have a unique and valuable perspective on. https://lnkd.in/gKaH-KTx The Survey closes on November 15 and the report will be available in December. Here are some insights from last year’s report. DM me if you’d like a full copy. #cio #ciso #itsm #itil #servicemanagement #ai #it

And that's a wrap to one insightful session!! ?? Our huge thanks to Karthik Chakkarapani, Mark Gill, and Aparna Chugh for making this a memorable evening for us all! Plus, another big thank you to everyone who joined us, from Amazon Web Services (AWS) and Atomicwork ??