Astronaut

Paid ads can get you clicks, but community can turn your customers into champions. ?? Join my Fireside Chat with CMX next week as I share how diversifying beyond paid marketing to community-led growth drives: ?? Defensible, organic growth ?? Customer retention and advocacy ?? Rapid user feedback loops I'll be drawing from my experience leading Community & Growth at Astronaut, where we partner with seasoned community leaders at companies like The Graph, Leonardo.Ai, Fuel Labs, and EarnIn, as well as my prior experiences leading growth at Monarch Money and Root Inc. Date: Wednesday, 20th November ? Time: 1pm - 2pm PT ? RSVP Link: https://lnkd.in/gHyigbYG

Astronauts don't just fly... ?? They also hoop, fight, climb, run, and shoot. Thanks to Blockworks #Permissionless III for having Ayoola John and Victoria Liang ???? last week, and thanks to all of the organizers for putting on so many great talks, panels, and side events. #web3 #crypto Sei Foundation Bankless AlphaGrowth Tally

3.5 years ago, I needed this resource guide. If you're looking to pivot into a community-building role OR just got hired in your first community role, this is for you. ?? I've compiled some of my favorite newsletters, podcasts, books, events, Slack communities, and more...all in one place. ?? ??? If you have a resource to add, please drop it below! ??

Always great to connect with other local community builders in San Francisco. Thank you for having us Zach Hawtof, Stephen Cook, and Jeremie Gluckman! ??

We started focusing on individual customer problems and how we could solve them -- regardless of whether the solution felt scaleable or part of our existing product. As a result: ?? We grew 30% month-over-month without any sales or marketing campaigns. ?? Our customers are happier than ever: they've upgraded their plans, looped in their CEOs, and recommended us to colleagues! If you're curious about leveraging your online community to: ? Provide a best-in-class customer experience ? Build a sustainable moat for growth ? Mine customer insights ? Or anything else.. Message us and let's talk!

Honored to be included on the list! And if you're going to TOKEN2049 this September, keep your eyes peeled for a special Astronaut x Safary partnership. ?????????? #web3 #growth #community #analytics #token2049

Struggling to track the performance of your Discord moderators? Introducing Moderator Insights by Astronaut!??? Now you can:? ?? Track your KPIs like Questions Answered and Time to Response? ?? Compare the performance of your team to identify top contributors ?? Click into any moderator’s profile and see their metrics and support answers Want access? Sign up today at https://astronaut.chat/ #community #onlinecommunity #Discord #communitymanagement #communityledgrowth #moderation

This is business formal when you're an Astronaut ???????? Michaela Negus Alejandra Corbella Obregon Alfred Tom Yuriy D. Ayoola John Victoria Liang ??????

JUST LAUNCHED: You can now track how long it takes for your community members' questions and issues to get resolved. ?? Combine this with our other features like Top Discussions, Engagement Heatmap, and Channel Summaries to supercharge your customer support. #communitymanagement #onlinecommunities #discord #web3 #gaming #communityledgrowth #community

Fuel your company revenue and retention with Astronaut’s new Community Rewards feature!??? Now you can: ? Track community members’ contributions and award them points? ? Connect the Astronaut API to your product, so you can match community members to customer profiles AND let members redeem points in product? ? Get a comprehensive view of each community member, with insights on their contributions, engagement, reward activities, and estimated value Learn more and get on the waitlist: https://lnkd.in/geZff6Ta #community #onlinecommunity #Discord #slack #telegram #communitymanagement #communityledgrowth