Astound Digital

What an incredible Wednesday at the Astound Digital AI-Enabled CRM Cruise Luncheon at Seaspice Brasserie & Lounge Miami!??? ?? Our CEO, William Donlan alongside Saurabh Goel and Yoalbert Gomez, discussed Unified Guest Profiles, Agentforce, and Unified Commerce with some of the top cruise brands in the industry. A big thank-you to everyone who joined us, and a special shout-out to Kiran Basu from Salesforce for delivering a fantastic presentation. We had the opportunity to showcase our Travel, Hospitality, and Cruise Salesforce Accelerators, which we truly believe are game-changers for driving rapid business benefit realization. Looking forward to our next event as we continue to innovate in this pivotal sector for Astound Digital.??? #AIAgents #Agentforce #Salesforce #AstoundDigital

A great couple of days spent by Andrew Sinclair and his team at the Salesforce Dublin Offices this week. A big thanks to Mark Malone ?, Fergus Doyle, Pat O'Connor, Connor Beattie, David O' Dowd their respective teams for hosting Astound Digital. Productive time collaboratively planning for FY25 and to align on a comprehensive strategy for market impact. A combination of SF leading-edge platform innovations along with Astound’s accelerators and market insights, will set us up for Digital transformation success in the year ahead. #agentforce #salesforce #navigatingwhatsnext #partnership

?? At Astound Digital, we understand that downtime is not an option for your business. That’s why we offer 24x7 Site Maintenance and Support, ensuring your eCommerce platform operates at peak performance—anytime, anywhere. With our Commerce Managed Services, we stay ahead of potential issues to protect your site and optimize user experiences. ?? Rest easy knowing your site is in safe hands! #SiteSupport #24x7Services #AstoundDigital #eCommerce

?? Last chance to register for our?"Modernize Your Service and Field Service Function in Weeks with Salesforce & Astound Digital", webinar! ?? Join our Global CEO, William Donlan and our Field Service Capability Leader, Wes Garlock, as they share their insights on how our innovative Field Service Outsourced Service Provider (OSP) solution can transform your operations. ????Date:?Thursday, November 21st ???Time:10am ET ???Register here:?https://lnkd.in/gDn9HirR Register today to secure your spot! ?? #Webinar #FieldService #Salesforce #AstoundDigital #NavigatingWhatsNext

?? We're just one week away from our?"Modernize Your Service and Field Service Function in Weeks with Salesforce & Astound Digital", webinar! ?? Join our Global CEO, William Donlan and our Field Service Capability Leader, Wes Garlock, as they share their insights on how our innovative Field Service Outsourced Service Provider (OSP) solution can transform your operations. ????Date:?Thursday, November 21st ???Time:10am ET ???Register here:?https://lnkd.in/gDn9HirR Register today to secure your spot! ?? #Webinar #FieldService #Salesforce #AstoundDigital #NavigatingWhatsNext

Agents are transforming the way businesses operate, and the momentum is undeniable! With so many options, it’s crucial for every CEO and CFO to understand how to leverage agents effectively for strategic growth and efficiency. At Astound Digital, we specialize in helping companies navigate the agent landscape with tailored strategies and tools. Whether you need co-pilots or fully autonomous agents, we’ll guide you in maximizing their potential to drive real impact. Our key offerings include: - Agent ROI Calculator – Quantify the impact on your bottom line - Activator Methodology – Get live, fast and seamlessly - Agentforce Development Factory – Constantly expanding our agent library - Industry-Specific Agentforce Libraries for Travel & Hospitality, Manufacturing, Med Tech, and more - Commerce Agent Planning – Preparing for the next wave in agent innovation Let’s connect to explore how Astound Digital can elevate your contact center, enhance field service efficiency, and boost customer satisfaction.?

?? The holiday shopping rush is both an opportunity and a challenge. Astound Digital's Commerce Managed Services provide the crucial holiday support needed to keep your site protected, fast, and reliable. Whether it's scaling resources to meet increased demand or monitoring 24x7 for potential issues, we’ve got it covered. Let us handle the tech, so you can handle the customers! #HolidaySupport #eCommerceSuccess #ManagedServices #AstoundDigital

?? Powering Consumer Goods Brands with Data-Driven Insights ?? In the consumer goods industry, understanding market trends and customer preferences is essential for success. Astound Digital's Salesforce Data Cloud Accelerator empowers brands to unify data across sales channels, social media, and customer feedback, enabling a more connected and responsive approach. By accelerating the deployment of data projects by 20%, our clients are gaining faster access to valuable insights, allowing them to optimize product strategies, improve customer engagement, and enhance supply chain agility. Let’s explore how your brand can harness the power of unified data to stay ahead of the curve. #ConsumerGoods #SalesforceDataCloud #AstoundDigital #MarketTrends #CustomerEngagement #DataDrivenDecisions #SupplyChainOptimization

?? Accelerate Your Checkout with the power of Shop Pay. ?? Astound Digital is ready to help you seamlessly integrate Shopify's top-performing accelerated checkout across any commerce platform — Salesforce Commerce Cloud, Adobe Commerce, and more. Shop Pay Components delivers a secure, high-converting checkout experience, boosts conversions, reduces cart abandonment and helps all merchants accelerate growth. Contact Astound Digital to learn more.? #NavigatingWhatsNext #ShopPay

Check out the latest from Astound Digital's Blog Series: "How Asset Service Lifecycle Management (ASLM) Can Transform Service"? by Wes Garlock, Field Service Capability Leader at Astound Digital We've seen the Salesforce platform evolve into a game-changer for service and field service operations. As we've partnered with clients across industries, one thing has become crystal clear: traditional service models, like "brake-fix" maintenance and manual tracking of labor and routing, are no longer enough to build world-class service operations. We’re excited to share insights from our work, and how we’re helping clients reimagine service operations to meet the needs of a digital-first, data-driven world. ?? Check out the full blog series to learn how ASLM is reshaping service delivery: https://lnkd.in/e-gzwF4u You can also register for our Field Service / OSP Webinar on Thursday, November 21st here: https://lnkd.in/gDn9HirR