Ever wonder how Tia brings product and operations together to make healthcare work seamlessly? In the latest episode of Concept to Care, Ari Saft, our VP of Product, shares what it takes to align strategy, tackle operational challenges, and keep innovation flowing as Tia grows. Give it a listen to hear how we’re evolving from one clinic to many, and what’s next for us! ?? Tune in below ??
??? Episode 13 of Concept to Care is now live! In this episode, our hosts Angela Suthrave and Omar Mousa sit down with Ari Saft, VP of Product at Tia, to explore the critical relationship between product and operations in scaling a tech-enabled healthcare company. Here's a sneak peek into the discussion: ?? Tia's Business Model and Vision: How aligning product strategy with operational goals has driven Tia’s evolution from a single clinic to a multi-location healthcare provider. ?? The Challenges Behind the Product and Operations Relationship: Identifying friction points and red flags that signal a disconnect between these two crucial teams. ?? Moving Towards a Productive Relationship Together: Strategies Ari uses to rebuild trust and create a collaborative culture between product and operations. ?? Organizational Design and Culture: How Ari structures cross-functional teams to bridge the gap between product innovation and operational execution. ?? Operational Hurdles with Moving from Custom-Built EMR to a Headless One: Overcoming the challenges of transitioning to MedPlum and ensuring a smooth change management process. ?? Tia's Future: Ari’s vision for further integrating product and operations to drive efficiency and scale in Tia's healthcare model. Tune in now to hear how Ari Saft leverages her expertise to enhance the synergy between product and operations, creating a seamless foundation for innovation and growth. ?? Listen now ?? Apple: https://lnkd.in/e5-sfd-B Spotify: https://lnkd.in/emkmjVaN Overcast: https://lnkd.in/e9KhSkZt YouTube: https://lnkd.in/ePy-6Ruc Read this episode's insights on our Substack: https://lnkd.in/eSuT9-rT Visit our website for more details and resources: https://lnkd.in/eR3pF36e