AskNicely

Appreciation post for Lendmark Financial Services, a valued AskNicely customer since June 2021! Lendmark uses AskNicely in 450 of their branches to gain clear insights across the customer experience and to spot trends that can be improved. With AskNicely, Lendmark has seen: ?? 50% increase in NPS ?? 39-point-average NPS increase across locations Go team! Learn more: https://hubs.li/Q02XmzQR0 #10for10

Moxie Pest Control isn't just your average pest control company — they’re a dedicated team committed to improving the quality of life for their customers. Since becoming an AskNicely customer in October 2022, Moxie has been setting the standard for service in the industry, with branches across the nation that prioritize customer experience and satisfaction above all else. Congratulations to the whole team at Moxie Pest Control for your continued commitment to delivering excellent customer experiences! We love your work! Learn more: https://hubs.li/Q02Xm2G20 #10for10

?? Join the leadership team at AskNicely! We’re searching for a VP of Finance to help drive our mission of making frontline work more rewarding. At AskNicely, we’re transforming customer experience for service businesses, and this role is a game-changer. As VP of Finance, you’ll: ?? Partner strategically with our CEO and leadership team ?? Lead financial strategy, cash management, and compliance ?? Build strong investor and board relationships ?? Play a pivotal role in scaling our SaaS business and supporting major milestones This is a hands-on leadership role for someone who thrives on creating impact— from rolling up their sleeves to driving high-level strategy. If you’re commercially minded, adaptable, and ready to balance vision with execution, we want to hear from you! At AskNicely, we believe in three cultural pillars: 1?? Play to Win: Solve problems, collaborate, and drive progress. 2?? Love Your Feedback: Transparency and curiosity fuel our growth. 3?? Be Nice: Kindness is at the heart of everything we do. ? Why join us? Flexible hybrid work, 4+ weeks PTO, great benefits, and a team passionate about shaping the future of frontline work. Learn more here: https://lnkd.in/eKmWUtuk

3 reasons to priortize consistency in your customer experience ?? Uncover even more reasons + 12 actionable strategies to help you get there here: https://lnkd.in/gJBbRdDW

Appreciation post for long-time AskNicely customer Shine Glass & Windows Repair! Shine has been using AskNicely since November 2019 and has since set the standard for excellent customer experience in their industry. "The AskNicely platform gives our frontline technicians the feedback they need to feel empowered to give world-class service to each customer and the app is so FUN to use." - Chris Fisher Find out how the teams at Shine are driving repeat customers and higher revenue across 40+ locations with AskNicely here: https://hubs.li/Q02XmmDr0 #10for10

It's World Kindness Day! ???? At AskNicely one of our values is #BeNice. We believe being nice is about being genuinely kind, which is constructive and catalyzes growth. Though our values may evolve, Living in the Purple will always mean being kind especially when giving and receiving feedback. Our teams quickly became known for their caring, down-to-earth, and welcoming nature, which goes beyond niceness to reach true kindness. Learn more about this value and others on our blog. #WorldKindnessDay #AskNicely #BeNice https://lnkd.in/gRRtRhuz

Organizations like?Schweiger Dermatology Group?and?Mayo Clinic?have successfully embraced patient-centric approaches to enhance their CX, demonstrating the potential for positive outcomes when healthcare providers prioritize patient experiences. However, navigating complex regulatory environments, integrating technology while maintaining the human touch, and managing patient expectations present significant challenges...?Learn more about improving the patient experience here: https://lnkd.in/gDSyzMr3

Shoutout to the amazing team at Cinch Home Services for leading the way for world-class CX in the home services industry! Using AskNicely, Cinch has experienced: ?? 53.7% increase in NPS ?? 63% increase in reviews ?? 31% increase in successfully resolved detractor cases ?? 73% decrease in time to close cases Congratulations on such incredible results! Learn more about how they do it here: https://hubs.li/Q02XmGm00 #10for10

Gabrielle is right - asking customers what they think of you can be scary... but as we know from all our AskNicely customers; collecting and acting on feedback is the most effective way of improving your customer experience, empowering your frontline team, and driving repeat business and referrals. ?? A huge congrats to Gabrielle Cutfield and the team at Emerging Engines for such awesome NPS results! #loveyourfeedback

Since Dec 2023, the team at Red Door Escape Room has been using AskNicely to take the guesswork out of the guest experience. “We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment is around the individual ones, what factors they enjoy and don't enjoy in each one.” Cameron McKibben, Director of Operations, Red Door Escape Room Learn more: https://hubs.li/Q02WWn0H0 #10for10