Ascendo AI的封面图片
Ascendo AI

Ascendo AI

软件开发

Palo Alto,California 4,993 位关注者

The World's first AI teammate for Complex Support and Service!

关于我们

AI agents to work with entire Support Operations as digital coworksers - Service technician, Technical Support Engineers, documentation, training, remote support and logistics teams. 60% of the Operating budgets for B2B Product Companies is Support and Service. Product technical support is complex requiring engineers and technicians consistent onboarding, training. Most knowledge is with Experts and when attrition happens, knowledge is lost! Over 40% of Engineer's time goes in creating knowledge. Budgets are locked and teams are looking for every way to scale with quality. Ascendo AI teammates are Human aligned, self learning, measure themselves in quality, speed, accuracy and are trained for these industries - High Tech, Medical Devices, Energy, Utilities and Industrial Equipment. Companies like Infinera, Teradata, EDF Renewables, GE Healthcare and many more use Ascendo to bring quality and consistency with scale! Ascendo offers Knowledge first AI platform for B2B complex service and support teams. AI teammates automate and enhance every step of the complete product support journey working alongside humans. It behaves like your product expert in your back pockets.

网站
https://www.ascendo.ai
所属行业
软件开发
规模
51-200 人
总部
Palo Alto,California
类型
私人持股
创立
2020
领域
Technical Support、Field Support、Customer Service、Customer Support、Proactive Support、SLA、Escalation、Technical Assistance Center、AI Teammates、Uptime、CSAT、Customer Experience、AI和AI Agents

产品

地点

  • 主要

    228 Hamilton Ave

    US,California,Palo Alto,94301

    获取路线
  • IIT Madras Research Park 32, Kanagam Rd, Kanagam, Tharamani, Chennai, Tamil Nadu 600113

    IN,chennai

    获取路线

Ascendo AI员工

动态

  • 查看Ascendo AI的组织主页

    4,993 位关注者

    ???????????? ?? ?????????????? ???????? ???? ???? ?????????????? (???????? ???????????? ????????????!) Attention Support & Service Pros: Stop drowning in tickets and outdated tools. AI Agents are your new superpower. ? Master 5 Game-Changing AI Agents: ? Multimodal (tackle videos, images, text) ? Personalization (agents that remember your customers) ? Multilingual (global teams, meet your BFF) ? In-Product Help (no more frustrated users) ? Parts Prediction (fix issues before they blow up) ? 1,800+ Out-of-the-Box AI Workflows → Leave “mere mortals” in the dust. ? Build Custom Agents in Minutes (seriously—no devs required). ?????? ?????? ??????’?? ???????? ????????: ? For: Support Managers, Field Service Leaders, CX Innovators ? Secret Sauce: Turn chaos into productivity while slashing costs. Meet the mentors: Karpagam Narayanan Ramki Pitchuiyer ?? [Register Now: https://lu.ma/blgsffte] – ???? ?????? ???? ???????? ???????? ???????? ??????????. P.S. Your competition’s already here. Are you? ??? #ServiceHero #AIAgents #CustomerSupport #FieldService #NoCodeAI

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  • 查看Ascendo AI的组织主页

    4,993 位关注者

    ?????? ?????????? ????????: ???????? ???? ???????? ?????????????????????? ????????????! This is NOT a drill. Tomorrow, the AI revolution begins—and your seat’s on thin ice. If you’re still manually drowning in tickets while Karen from R&D brags about her "AI-powered coffee breaks," this is your FINAL ALERT. ?? ?????? ??????’???? ???????????? ?????????????? "????????????" ??????????: ? FREE Certificates for All Attendees → Flex your AI Hero badge on LinkedIn, your resume, or your fridge.? ? 5 Game-Changing AI Agents → Turn “urgent” tickets into “already solved” magic.? ? 1,800+ Plug-and-Play Workflows → Outsmart competitors while you nap. ?????????????? ????????????????: A) Boss: “How’d you cut costs 40%?!” → You: “Certified AI Hero, baby.” ?? B) Boss: “Why are we still using spreadsheets?!” → You: [Sweats in 1990s tech] ?? Mentors Karpagam Narayanan & Ramki Pitchuiyer are armed with: ? AI hacks to make users love your team. ? Secret workflows to predict meltdowns before they happen. ? A certificate that screams, “I future-proofed my career.” ?? WARNING: Miss this, and you’ll spend 2025 explaining why Janice from Legal got promoted for “AI wizardry” (spoiler: she’s attending). ?????????? ???????? ???????? + ?????????????????????? → https://lu.ma/blgsffte? (Seats vanishing faster than a dropped Wi-Fi signal.) P.S. Certificates don’t just spark joy—they spark promotions, raises, and eternal office clout. ?? P.P.S. Your future self is already cringing if you close this tab. Do it for the fridge badge. ??? [?? ???????????????????????? ???????????? ???? ???? ??????????. ????????. ????????. ??]

  • 查看Ascendo AI的组织主页

    4,993 位关注者

    ?? ?????????? ????????: ?????? ???? ???????? ???????????????? ???????????? ???? ???? ??????????! ?? Tick-tock, support legends—your clock is running out. ? If you’re still drowning in tickets while your competition casually sips coffee (? with extra smug), this is your LAST CHANCE to grab the AI lifeline. ?? ?????? ???????? ???????? ???????????? ???? ???? ???????????? ?? ?????????? ??????: ? 5 AI Superpowers (Multimodal, Personalization, Multilingual, In-Product Help, Parts Prediction) → Turn chaos into "How’d they fix it so fast?!" ? 1,800+ AI Workflows → Outsmart, outpace, outshine. ? Zero Coding, MAXIMUM Glory → Build custom agents faster than your WiFi connects. ???????? ???????????? ???????? ???????? ????????????: A) Worship you as the AI Hero who saved their sanity.? B) Side-eye you while stuck in 2015’s "Have you tried turning it off and on again?" era. ?????? ?????????????? ????????’?? ??????????????: Karpagam Narayanan & Ramki Pitchuiyer are prepping the secrets to slashing costs, crushing ticket backlogs, and making your users literally applaud. ?? WARNING: If you close this tab, your competition’s AI agents will happily eat your lunch. ?? ???????? ???????? ???????? ?????? → https://lu.ma/blgsffte (Before the internet trolls claim your seat.) P.S. The only thing worse than FOMO? Explaining to your boss why Karen from Accounting’s AI skills upstaged you. ?? P.P.S. Seriously, hit that link. Your future self will high-five you. ? [Page autodestructs in T-minus 2 days.]

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  • 查看Ascendo AI的组织主页

    4,993 位关注者

    ?????????????????????????? ???????? ???????????????? ?????????????? ???????? ????-?????????????? ???????? ??????????????????????????! Tired of drowning in endless files, manual categorization, and chaotic document management?? Ascendo AI’s new Data Orchestration Module is here to turn your customer support workflows from messy to magically efficient! ? ?????? ?????????? ???? ??????????????, ???????????? ???? ??????????????????: Our latest innovation isn’t just an upgrade—it’s a game-changer for teams handling large-scale operations. Here’s why: ? ???????? ?????????????? ???? ?????????????????? Drag, drop, and forget! Upload hundreds of files at once—no manual sorting required. Let our AI do the heavy lifting while you focus on what matters. ? ?????????????????????? ????????-???????????????????????????? Imagine files organizing themselves into logical sub-groups. Our advanced logic analyzes content, relevance, and context to auto-generate sub-data sources—no human intervention needed. ? ?????????????????????? ?????????? ???????????????????? Built for enterprises, this feature handles massive uploads without breaking a sweat. Whether it’s 100 files or 10,000, efficiency stays sky-high. ? ??????????????-???????????? ???????????????? Files aren’t just grouped—they’re strategically linked based on similarities. Unlock meaningful patterns and insights faster than ever. ?? ?????? ???????? ?????????????? ?????? ??????: ? Slash hours of manual work with hands-off organization. ? Boost productivity with AI that thinks like your best analyst. ? Scale effortlessly as your data grows. ?? ?????????? ???? ?????????????????? ?????????? ???????? ??????????????? Don’t just take our word for it—see it live! Book a demo today and discover how Ascendo’s Data Orchestration can supercharge your customer support AI. Book Here: https://lnkd.in/dNJVp4q #CustomerSupport #AIInnovation #DataOrchestration #EnterpriseTech #WorkflowAutomation P.S. Tag a colleague who’s tired of manual file sorting! ?? No fluff, no hype—just results. Let’s redefine efficiency together. ??

  • 查看Ascendo AI的组织主页

    4,993 位关注者

    ?? Saturday Digest is here! This week, we’re diving into: ?From Chatbots to Full-Stack AI: DeepSeek’s Blueprint for Service Leadership. ?ServiceNow’s Moveworks Acquisition: A Wake-Up Call for Service Leaders ?Service Leaders: The Future of CX & EX is Here (And It’s Brighter Than You Think) ?Transform into a Service Hero with AI: Master No-Code AI Agents in 60 Minutes ?Expand Opportunities: Job Openings & Hiring News Register for AI Agents Masterclass- Seats closing Fast!! https://lu.ma/blgsffte ?? Don’t miss out—subscribe now and join the conversation ??

  • 查看Ascendo AI的组织主页

    4,993 位关注者

    Some exciting new Job Openings for Support & Service Pros! Join our AI Agents Master class: https://lu.ma/blgsffte seats closing Fast! https://lnkd.in/gyuekCqk

    查看Karpagam Narayanan的档案

    AI agents for Service | Investor | Speaker

    ?????? ?????????????? ?????? ?????????????? ?????? ????????????????: ??Director, Service Solutions Sales | Philips ??Chicago Scott Silva, Jennifer Czerniak (Galloway) ??CX Portfolio Manager - Solution Offerings | EDB ??Remote, US. Kamesh Vemu Mary-Beth Donovan ??Head of Customer Operations | Semrush ??Texas, United States. Ekaterina Vaulina, Florian Scheithauer ??Director, Customer Support | Red Canary ??Remote, US. Diane Gomez, Leon Hester ??Director of Customer Support | Aviz Networks ??San Jose, CA. Khurram Khani, Thomas Scheibe ??Director of Product Support | Meridian Cooperative ??Atlanta, GA. Tiffanie Bowens, MBA, Michael DuBrey-Lefler ??VP, Customer Experience | Helium 10 ??Irvine, CA. Andrea Lutz, Ritche Jay Aligaen ??VP, Customer Experience | LearnUpon ??Salt Lake City. Devra Andersen, Frances Kleven ??VP, Support Services | Knife River Corporation ??Aiea, HI. W. Grant Eager, P.G. Wayne Dutra ??Manager, Field Service Operations | Comcast Business ??Naperville, IL. Erin Smith, Jason Schwabauer, MBA We publish this every Friday.?See comment below to stay engaged. We also have a career round table mentored by two leaders Saravana Sathaya and Steven Davis - https://lu.ma/1jyyxnkn to sign up. Is this helpful??What else can we do for the community?

  • 查看Ascendo AI的组织主页

    4,993 位关注者

    ?? ?????????????? ??????????????: ?????? ???????????? ???? ???? & ???? ???? ???????? (?????? ????’?? ???????????????? ???????? ?????? ??????????) The data speaks volumes: ? CX Leaders deliver 5.4x higher returns than laggards. ? But 84% of agents battle app overload, and 300% turnover burns teams out. The opportunity? ? Replace chaos with clarity: One AI brain for field, remote, logistics, compliance – not 10 fragmented tools. ? Turn data into decisions: Real-time insights → happier customers → empowered teams → revenue recovered. ? Lead the AI revolution: No duct-taped chatbots. Just 1,800+ tailored workflows that respect your domain expertise. To every service leader navigating outdated systems: You’re not alone. At Ascendo AI, we’re your partners in: ?? Simplifying complexity (RIP, 9-app email tangles). ?? Building AI that works with humans, not against them. ?? Unlocking the ROI hiding in your data. ?? ????????-???????????? ???????????? ?????????? ?????? ?????????????? & ?????????????? ????????! ?????????? ?????????????? ????????—???????????? ?????????? ??????! ???? (???????? ???? ????????????????) https://lnkd.in/gAAdXFct

  • 查看Ascendo AI的组织主页

    4,993 位关注者

    ??????????????????????’?? ?????????????????? ???????? ??????’?? ???????? ????????—????’?? ?? ?????????????? ?????????? ?????? ?????????????? ?????????????? Let’s cut through the noise: ServiceNow’s rumored acquisition of Moveworks isn’t just another M&A headline. It’s a tectonic shift in how enterprises will survive the AI era. ???????? Ascendo AI ????????, ???????? ?????????????? ?????? ????????????: 1?? AI-First isn’t the future—it’s the NOW. ? Legacy platforms scrambling to buy AI-native tools are admitting defeat. ? The winners? Platforms born AI, like Ascendo AI, built to automate, not decorate. 2?? The “Agentic” Advantage is Here to Stay. ? Generic chatbots = sinking ships. ? Service leaders need full-stack AI ecosystems (logic + data + human guardrails) — not duct-taped bolt-ons. The message to Service Execs? ???????? “????????????” ???????????????? ???? ?????????????? ???????????????? ???? ????’?? ?????????? ???????????????? ???? ????. ????????????. At Ascendo AI, we’ve bet on this reality since Day 1: ? AI-native architecture > retrofitted “AI features.” ? Agentic workflows > scripted chatbots. ? Results > hype. The market’s voting with its wallet. ??????????’?? ???????? ???????? ?????????????? ?????? ??????? ?? ????????-???????????? ???????????? ?????????? ?????? ?????????????? & ?????????????? ????????! ?????????? ?????????????? ????????—???????????? ?????????? ??????! ???? (???????? ???? ????????????????) #AIRevolution #ServiceManagement #AscendoAI https://lnkd.in/gzbJCmiJ

    查看Karpagam Narayanan的档案

    AI agents for Service | Investor | Speaker

    Yesterday, Bloomberg reported on the potential acquisition of Moveworks by ServiceNow, highlighting significant developments in the IT service management sector. From Ascendo's perspective, this news reinforces two crucial points: 1. The Shift to AI-First platforms: The distinction between AI-first service management and traditional service management is becoming increasingly evident. The necessity of AI-driven automation is no longer a choice but a necessity. This emphasizes the importance of AI-native platforms, with traditional players acquiring AI-native applications, aligning with Ascendo AI vision of developing a comprehensive AI-native service platform. 2. Expanding Market Opportunities: The acquisition of an AI assistant company by a major player signifies the rising demand for modern, AI-powered solutions. It also indicates a shift away from ServiceNow's legacy approach towards innovative alternatives. Ascendo AI with its AI-native, Agentic service solution, is at the forefront of this transformation, offering a full-stack, integrated solution for service executives. Exciting times!!

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  • 查看Ascendo AI的组织主页

    4,993 位关注者

    ???????? ???????????????? ???? ????????-?????????? ????: ????????????????’?? ?????????????????? ?????? ?????????????? ?????????????? Bigger models ≠ better results. DeepSeek just crushed the competition with 95% fewer GPUs—using operational grit, not hype. To service leaders stuck on chatbots: ? Hearts & generic bots won’t save you. ? Full-stack AI + domain expertise will. At Ascendo AI: ? 5x productivity via tailored workflows. ? Precision beats scale (synthetic data > brute force). The future? ??? Engines for specific jobs (lawnmower vs. rocket). ?? Human-AI symbiosis, not flashy gimmicks. ???? ???????? ???? ?????????????? ???????????????? ???????????? ?????????? ?????? ?????????????? & ?????????????? ??????????????????????????. ???????? ???????? ???????? ????????!??https://lnkd.in/g-6Ct3iQ #AIStrategy #OperationalExcellence #DeepSeek https://lnkd.in/gkBbCJvt

  • 查看Ascendo AI的组织主页

    4,993 位关注者

    ?? Saturday Digest is here! This week, we’re diving into: ?TimeChampThe Unsung Heroes: A Day in the Life of a Field Service Engineer ?Why Generic AI Falls Short—The Case for Domain-Specific AI ?Say Goodbye to PDF Chaos—Meet Ascendo’s AI-Powered PDF Parser ?The Future of Knowledge Management Is Here—And It’s Smarter Than Ever ?Amplify Opportunities: Open Roles & Hiring Updates ?Career Accelerator Roundtable – Fast-Track Your Career in Support & Field Service Join our event with industry leaders & peers to master your career & climb the ladder: https://lnkd.in/g-6Ct3iQ ?? Don’t miss out—subscribe now and join the conversation ??

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