Aquant

🔦 Employee Spotlight: Chen Badler! In honor of Mathematics and Statistics Awareness Month, we're highlighting Chen Badler Data Scientist at Aquant! Chen’s journey into data science is a reminder that you don’t need to be a math prodigy to make an impact in the field. ✨ What started as raw curiosity, and a few lucky accidents, turned into a career fueled by optimization, probability, and an endless love of learning. Her advice for those just starting out in data and analytics? 💬 “Failure is inevitable, don’t let it discourage you. Try again.” Thanks, Chen, for inspiring us to stay curious and resilient. 💙 #EmployeeSpotlight #MathStatsMonth #DataScience #AquantLife #WomenInTech #AnalyticsCareers

On May 7 at 11 a.m. ET, join Aquant and Jocko Willink, retired Navy SEAL, leadership expert, and all-around badass, for a virtual Service AI Strategy Bootcamp. No fluff. No gimmicks. Just real tactics from the trenches. What we’ll cover: ⚙️ AI that actually works in service 🎯 Tying AI to business goals (because without buy-in, nothing moves) 📈 Measuring what matters—forget vanity metrics 🔌 Plug-and-play AI for your existing stack Come ready to lead with clarity and extreme ownership. We’ll bring the playbook. You bring the mindset. Link to register in comments. #AI #FieldService #Leadership #JockoWillink #ExtremeOwnership

Day 1 at Field Service Palm Springs = 🔥 We kicked things off with a packed keynote from Sara Updyke Smith of Waters Corporation and Edwin Pahk of Aquant, diving into how AI is transforming frontline service. At the booth, Joe Lang from Comfort Systems USA and Sara joined us for live demos + audience Q&A. 🎉 Big product update reveal: AI in Offline Mode + Call Assist, built to support techs off the grid or on the go. Aquant keeps your team READY FOR ANYTHING. 🎥 Watch the Day 1 recap 👇 And don’t miss Day 2: Michael Galon from The Coca-Cola Company in the morning and Kenneth Creech from Makino this afternoon, live at our booth to share their experiences using Aquant and answer Qs! #FieldServiceUSA #AIinService #Aquant Chloë Lind Courtney S. Tim Burge Doug Wilmot Ashley Bewick Shahar Chen

🚨 “Everyone’s talking about AI agents. Barely anyone knows what they are.” — The Wall Street Journal (a timely piece by Isabelle Bousquette) “Agentic AI” has become one of the buzziest terms in tech, but it’s also one of the most misunderstood. In his latest blog, Aquant's President and Co-founder Assaf Melochna breaks down the spectrum of agentic AI, from simple automations to fully autonomous agents, and explains why the most valuable AI systems in enterprise aren’t the ones that replace humans, but the ones that know when to act independently and when to defer. 🔍 Explore: - The difference between agentic AI vs. AI agents - Why “advanced” AI isn’t about full autonomy, it’s about adaptability - What this means for high-stakes industries where trust, explainability, and control still matter The maturity gap: why most enterprises aren’t ready for full autonomy (yet) 👉 Read the blog: https://hubs.la/Q03j0dpz0 #AI #AgenticAI #FutureOfWork #EnterpriseAI #AITrends #AutonomousAgents #HumanInTheLoop #AquantAIhttps://hubs.la/Q03j0dpz0

Today, we’re excited to announce AI in Offline Mode and Call Assist — two breakthrough features that make Aquant the always-on, always-ready partner your service teams can rely on in the field. We’re excited to be the first to bring these capabilities to market! We’ve heard it again and again: “What happens when my techs lose connectivity?” Now, the answer is: nothing. Work continues. 🛠 AI in Offline Mode gives techs full access to Aquant -- whether they’re underground, offshore, or at the most remote job sites. 🗣 Call Assist gives users instant, voice-accessible support — whether they don’t have platform access or can’t tap or type on the job. We built this with (and for) our customers, because field service never stops, and neither should your tech. We’re proud to lead the charge as the first in the industry to solve these challenges. 💬 “Whether online or off, whether typing or talking, Aquant is now available exactly when and how a technician needs it.” – Assaf Melochna President & Co-founder 🔗 https://hubs.la/Q03jgctl0 #Aquant #AgenticAI #FieldService #OfflineMode #AIForService #ProductLaunch #TechnicianSupport

Join us at the Worldwide Business Research (WBR) Field Service USA Conference in Palm Springs TOMORROW at 10:10 am PT for a featured keynote with Sara Updyke Smith Service AI Program Owner at Waters Corporation along with Aquant's Edwin Pahk This session promises to provide valuable insights into how you can effectively embed AI into your service organization’s operations. Here’s what's in store: - A first look at Aquant’s Voice AI and Offline AI agents in action - Proven strategies for engaging our frontline teams and navigating any resistance to AI initiatives - A vision of the potential achievements of AI-powered service teams, regardless of location - Don't miss this opportunity to expand your understanding of AI. See you there!

Who is headed to Field Service Palm Springs next week? Our clients across a range of industries, including lab equipment, food service equipment, HVAC, and manufacturing equipment, will be at our booth to share their experiences and answer questions. Be sure to swing by at the following times! Not able to attend? Get a free demo here: https://lnkd.in/dumfdnHA

We’re honored to be included in CRM Magazine's 2025 Top 100 list, recognized for our work advancing agentic AI in service. This isn’t just about accolades. It’s about building AI that truly understands the complexity of equipment service and supports the people behind it – from diagnostics to decision-making. Big thanks to our customers and partners who continue to push the boundaries with us. Check out the details here: https://hubs.la/Q03hPcQZ0 #AgenticAI #FutureOfService #CRMTop100 #AquantAI #ServiceInnovation

AI is revolutionizing the trades, and field service technicians are leading the charge! A recent ZDNET article highlights that 81% of technicians believe AI agents can enhance their efficiency, reducing time spent on admin tasks and allowing them to focus on their core responsibilities. 🔧 Key insights from the report: ✔️ Technicians waste over 7 hours weekly on low-value tasks. ✔️ Scheduling inefficiencies are the top productivity blockers. ✔️ AI agents can handle up to 35% of administrative duties, saving over 2 hours per week per technician. At Aquant, we believe AI for scheduling and administrative tasks is just the beginning. Its true potential lies in transforming the entire service lifecycle -- from accessing expert knowledge whenever you need to accelerating complex troubleshooting. Our AI solutions streamline operations, improve , and raise the bar for service quality at every stage Discover how AI is empowering the skilled trades: https://hubs.la/Q03g_ZdR0 #AI #FieldService #SkilledTrades #Aquant #Innovation #FutureOfWork

🚀 Exciting news for service leaders! 📅 On May 7, 2025, at 11 a.m. ET, Aquant’s putting together a mission-critical briefing alongside Jocko Willink, retired U.S. Navy SEAL officer, podcaster, author, and leadership instructor. This virtual event is designed for service leaders who don’t have time for gimmicks—only what works. During the "Service AI Strategy Bootcamp," we’ll examine AI's real impact on service delivery. This isn’t theory. These are practical tactics from people who’ve been in the trenches—leading teams, solving real problems, and driving real outcomes. 💪🏽 Discover the AI features that truly matter. 💪🏽 Learn how to align AI with your business goals and get your team on board. 💪🏽 Track the right KPIs to prove ROI and achieve quick wins. 💪🏽 Get practical tips for seamlessly integrating AI into your existing tech stack—headache-free! This is your call to lead with discipline, clarity, and extreme ownership. We’ll bring the playbook. You bring the mindset. Let’s elevate our service organizations together! 💡 #ServiceLeadership #AI #Innovation #CustomerExperience #Aquant #Jocko #ExtremeOwnership