Aquant

CIOs today face increasingly complex challenges, from developing effective AI strategies and enhancing data analytics to combating cybersecurity threats and attracting top talent. According to the latest Gartner CIO Report, these pain points are expected to extend well into 2025. The pressure is on to not only leverage technology but to showcase its true business value. At Aquant we understand the critical role CIOs play in driving business outcomes. That’s why we’re committed to helping you build actionable strategies, improve IT efficiency, and empower your teams to succeed in a rapidly changing environment. Gartner's report highlights the top CIO challenges according to over 12k CIOs. Check out a summary of the challenges here: https://hubs.la/Q02T4sNl0 And get in touch to learn how we can help you through these challenges as you navigate your AI strategy: https://hubs.la/Q02T49Z70 #CIO #AI #Cybersecurity #DataAnalytics #Leadership #TalentStrategy

Exciting News! Aquant's Service Intel Podcast is back for its 4th season! 🎤 Deniz Ayaz Mullis, Global Technical Operations Leader at Cytiva, joins Sidney Lara to explore the critical role of seamless handoffs between contact centers and field technicians. In this episode, Deniz discusses how technology integration and clear communication channels can improve these transitions. Poorly executed handoffs leave engineers unprepared, leading to unnecessary site visits, increased costs, and customer dissatisfaction. Deniz shares how Cytiva prioritizes capturing comprehensive information during the initial customer call, ensuring field engineers arrive equipped with the right tools and parts—ultimately reducing repeat visits and elevating the customer experience. Check out the 5 key takeaways here and dive deeper into the insights by listening to the full conversation here: https://lnkd.in/d9hWaM8X Also available on Spotify, Apple Podcasts, or wherever you listen to podcasts.

One customer recently shared that while AI is driving incredible efficiency gains, it's also increasing employee workloads, raising important concerns about their well-being. AI tools should enhance employee well-being, not detract from it. We are here to help you navigate this challenge with Aquant's open-source Employee Burnout Prediction Model, designed to safeguard your workforce’s mental health while utilizing the full potential of AI-driven efficiencies. Your team can now download the open-source model and keep track of all the factors that tend to contribute to employee burnout. Learn more here: https://hubs.la/Q02SFrx80

🔍 How can AI help field service organizations retain vital knowledge, even as talent retires or moves on? Emerj Artificial Intelligence Research recently sat down with experts from Aquant ( Edwin Pahk) and leading field service companies—ABB, Atlas Copco, Illumina, and Tetra Pak — to explore this very question. These leaders shared key insights on the challenges of the gig economy and evolving technology, highlighting how AI is stepping in to preserve "tribal knowledge" and support service workflows. Curious about the actionable strategies they uncovered? 🧠 Keep reading to learn simple hacks to how you can use data and AI to maintain organizational expertise, even when key players are unavailable: https://hubs.la/Q02S2KS80 Edwin Pahk, Scot Burdette, Joe Meloche, Brenda (Friesenhahn) Kahl, Fabio Raffone, Matthew DeMello, Daniel Faggella

Are your service operations buried in data but starved for actionable insights? 🌐 Join us on October 22nd at 10:00 a.m. ET for an eye-opening webinar, "From Data Mess to AI Success", where industry experts will explain how to turn your scattered service data into a powerful, AI-driven engine for efficiency and growth. 🚀 Discover how leveraging AI can help you: 🔧 Optimize workforce performance 📊 Make data-driven decisions faster ⚙️ Improve equipment uptime and reduce service costs Whether you are dealing with parts optimization, talent shortages, or complex service escalations, this session will provide the tools you need to take your service team to the next level. 📅 Save your seat now, and don’t miss out on the future of AI-driven service optimization! #AIinService #ServiceOptimization #Aquant #DataToSuccess #WebinarAlert #FieldServiceExcellence #Waters 

Did you miss last week's webinar with Sidney Lara and Gerardo Pelayo, Ph.D.? You can watch it on demand now! These two share some great tips on how to address the challenges we're hearing from almost every service leader we talk to. From workforce challenges to data overload, they cover it all. Check it out! https://hubs.la/Q02Rmkz70

Big news from #TheFix! 🚨 We're excited to announce that we're shifting to a monthly newsletter, bringing you all the top must-read, watch, and listen to items from the past month in one place. 🎉 In this month’s edition, discover how Terex Material Processing is solving problems 70% faster with Aquant’s AI, reducing downtime, and boosting customer satisfaction. Plus, catch expert insights on saving $4M+ annually with our Shift Left strategy and learn how AI and smart data are transforming service operations. 📩 Don’t miss out – subscribe now for upcoming events and more! #AI #ServiceExcellence #Newsletter #CustomerSuccess #ShiftLeft Terex Corporation

So thankful for customers like Genie 😊 Matthew Skipworth and the team have been a pleasure to work with. Looking forward to more innovation! 🚀 #CustomerAppreciation #Innovation #Teamwork

Last week, the Boston office spent a few hours sorting through clothing donations at Cradles to Crayons to support children in need. An incredible team effort. Thank you to all who pitched in and thank you to Cradles and Crayons for leading this important cause!

We’re proud to partner with industry leaders who value collaboration and dedication as much as we do. Shoutout to great customers like Wallace Mahaffy! Checkout Terex's customer testimonial here: https://hubs.la/Q02QB_x40 #CustomerSuccess #AIinService #ServiceExcellence