Anthro-Tech, Inc.

The U.S. Department of Justice issued new acces-si-bil-i-ty require-ments?for state and local gov-ern-ment web-sites and mobile apps. All dig-i-tal plat-forms must meet?Web Con-tent Acces-si-bil-i-ty Guide-lines (WCAG)?2.1?Lev-el?AA?to ensure they’re acces-si-ble to peo-ple with disabilities. Read more about deadlines and how to get started: https://lnkd.in/ebySg6-x #HumanCenteredDesign #DigitalAccessibility #DigitalGovernment

It's a big week for website redesign launches! I'm celebrating the huge milestone of leg.wa.gov launching after 14 months of testing, analyzing, sorting, designing, and writing.

??? Congratulations to Washington State Parks for winning a GAADY Award for their redesigned website! ?? The new website makes exploring nature easier for everyone—no matter their abilities. By including people with disabilities every step of the way, we created an accessible platform that sets an example for other agencies to follow. ?? https://lnkd.in/eiywTwUw Thank you to: GAAD (Global Accessibility Awareness Day) Foundation Washington Technology Solutions (WaTech) Washington State Parks and Recreation Commission #GAADYAward #InclusiveDesign #DigitalAccessibility #HumanCenteredDesign #A11y

Join industry leaders Frank Smith, PMP (Oregon Parks And Recreation Department), and Suzanne Boyd (Anthro-Tech, Inc.) for a hands-on workshop to transform how your agency delivers services! ?? What you'll learn: ? Understand your customers for better decision-making. ? Apply Human-Centered Design with actionable strategies. ? Save time and reduce costs with early feedback. ? Foster innovation and customer-focused solutions. ? Drive successful change in your agency. ?? Who should attend: Oregon government leaders, IT professionals, project managers, and anyone passionate about better public services. ?? Limited seats—register now! https://lnkd.in/eEsmYe7V Oregon Agile Community of Practice #HumanCenteredDesign #PublicService #GovernmentIT #ServiceDelivery

?? On this World Usability Day, we’re highlighting the impact of usability testing in creating accessible experiences. Here’s a powerful example from our website redesign project with the Washington State Department of Licensing: ?? 38% increase in user satisfaction through remote usability testing ?? 21-point boost in usability score ?? 30% of research sessions included participants with disabilities See how DOL did it—and how your agency can too: https://lnkd.in/eECgsmAr #WorldUsabilityDay #AccessibilityMatters #HumanCenteredDesign #UsabilityTesting

?? Transform Service Delivery with Human Human-Centered Design Join us for a transformative workshop designed to help you re-imagine how your government agency delivers services. Learn from industry experts?Frank Smith, PMP,?Assistant Director for IT Special Projects at OPRD, and?Suzanne Boyd,?Founder and CEO of Anthro-Tech, Inc. In this workshop, you will: - Understand Your Customers.?Gain insights to make better decisions by truly understanding the needs of the people you serve. - Learn Actionable Strategies and Access Tools.?Acquire practical methods and resources to apply Human-Centered Design in your agency immediately. - Increase Efficiency.?Discover how early feedback can save time and reduce costs. - Foster Innovation.?Build a culture that prioritizes continuous improvement and customer-centric solutions. - Drive Successful Change.?Master techniques for effective change management to ensure the adoption of new technologies and processes. Who Should Attend? Government leaders, IT professionals, project managers, service delivery managers, and anyone in government passionate about improving public services. Limited Seats Available—Register Now! Elevate your agency's impact and lead the way in public service innovation. Secure your spot today and take the first step toward transforming your service delivery through Human-Centered Design. Join us to transform your service delivery and lead the way in public sector innovation. - https://lnkd.in/gPSbbxG9 #HumanCenteredDesign #PublicService #Innovation #Agile #GovernmentIT #ServiceDelivery #Workshop #AgileCommunity

Learn to include marginalized communities in your research, create supportive and collaborative environments, and leverage personal stories for deeper insights. https://lnkd.in/essXNxTb #UXResearch #MarginalizedCommunities #LessonsLearned #HumanCenteredDesign

When the Washington State Employment Security Department wanted to make labor market data easier to navigate, we collaborated to design a website redesign roadmap for lasting change. Through rigorous UX research and a human-centered approach, we created a website strategy that prioritizes clear content, usability, and accessibility. https://lnkd.in/dUCsBDkF #HumanCenteredDesign #UXResearch #ContentStrategy

Is your agency struggling to understand your customers? ?? Check out {{linkedin_mention(urn:li:organization:5873|King County Metro Transit)}}'s innovative research panel of 200 community members! ?? This sustainable approach helps agencies connect with customers, including those from underserved communities and people with disabilities. These personal stories reveal the "why" behind customer experience data. Gain insights that enhance services and eliminate barriers. This model is ready for any government agency seeking meaningful change and inclusivity. https://lnkd.in/eShPsJeU #UXResearch #PublicTransit #HumanCenteredDesign #GovernmentInnovation

Join us in celebrating International Plain Language Day on Sunday! At Anthro-Tech, we're committed to making content clear, accessible, and customer-friendly. Check out our top resources to help you do the same—explore our blogs for tips on plain language, content production plans, and more. https://lnkd.in/e9Gjjdia Plain Language Association International (PLAIN) #IPlainDay #ClearResults #ContentStrategy #PlainLanguage