Amtelco is a family-run company that's been serving the needs of call centers since 1946. People may be more familiar with the names of larger companies, but if you ask healthcare organizations who they are actually using as their communications vendor, you may discover it's #Amtelco. Find out how we can improve your hospital's communications. https://hubs.ly/Q02W2W7y0 #AmtelcoTestimonial #SimplifiedCommunications #Interoperability #UnifiedCommunication
Amtelco
电信业
McFarland，WI 2,075 位关注者
Providing call center software solutions that meet or exceed customer expectations and are backed by top-notch support.
关于我们
Amtelco has been a family-owned communication software company since 1976 and devoted to providing secure, stable, and critical communication solutions for healthcare, contact centers, and other organizations looking for immediate, reliable connections. We aim to unify and simplify communication processes with our highly interoperable software. Our platform brings disconnected technologies from different vendors together. Automation and scripted processes ease workload burdens felt by staff, and our native cloud-specific development, that is powered by artificial intelligence (AI), has diverse applications in the telecommunications sector. Amtelco’s customers and employees are at the heart of the company. Amtelco supports its customers with in-house, around-the-clock customer service professionals with an average tenure of 17 years with the company. Independent employee surveys have resulted in Amtelco being honored by the Wisconsin State Journal as a Top Workplace in Madison, Wisconsin since 2020.
- 网站
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https://amtelco.com/
Amtelco的外部链接
- 所属行业
- 电信业
- 规模
- 51-200 人
- 总部
- McFarland，WI
- 类型
- 私人持股
- 创立
- 1976
- 领域
- telecommunications、call center system development、Hipaa secure text messaging、telephone answering service systems、Contact Center Software和Call Center Software
地点
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主要
获取路线
4800 Curtin Drive
US，WI，McFarland，53558
Amtelco员工
动态
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Whatever your Thanksgiving looks like today, may it be filled with good company and many blessings. Happy Thanksgiving. ???? #Thanksgiving
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Take a look at this #AmtelcoCaseStudy with Providence Swedish and learn how we helped them: 1. Fix communication breakdowns and delays due to a multiple vendor on-call schedule system, and 2. Update a paper-based code call process. #AmtelcoOnCall #AmtelcoCodeCalls #AmtelcoOperatorConsoles #UnifyAndSimplify https://hubs.ly/Q02WdGJx0
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We don’t give our customers ultimatums to increase the length of their service support agreement. Each system is backed with our dedicated in-house field engineering department. https://hubs.ly/Q02W2cyz0 #AmtelcoCustomerService
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What are the benefits of scripting? More streamlined communication and better customer service. See how our software can help. #callcenters
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Discover how #AmtelcoNotifications help healthcare organizations communicate during emergencies, events, changes in weather, or for everyday reminders. https://hubs.ly/Q02W2cxR0 #AmtelcoAutomatedCommunication #SimplifiedCommunication #UnifiedCommunication
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Our software for Call Centers is scalable and scripting makes navigating calls more straightforward. #callcenters #holidays
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The decision to upgrade to a cloud-based call center was made when Piedmont Healthcare experienced a significant service outage but their IT people were prohibited from working on the servers because they weren’t the property of the healthcare system. Jeremy reached out to Amtelco and learned that a hosted environment removed the maintenance responsibilities from their organization. Ask us about the other benefits of having a cloud-based platform. https://hubs.ly/Q02W2QMy0 #AmtelcoTestimonial #AmtelcoCloud #AmtelcoHosted #WorkingTogether #SimplifiedCommunications #UnifiedCommunication
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Take a look at our case study with Piedmont Healthcare and learn how we upgraded them to a cloud-based call center to quickly identify and resolve issues to avoid downtime. Piedmont's IT department no longer has to tend to the maintenance of the call center system because that responsibility also shifted to the hosted service provider. #AmtelcoTrends