Decades of experience in Contact center; sales training, CC processes, performance analysis, dialler management, dial strategy. Each member of the team having worked in all the roles within contact center from sales agent through to sales trainer and heads of department. Contact centers and tele-performance is in our dna with over 25 years combined experience within our direct team and over 100 years combined experience in our network. Whatever your challenge we have faced it and overcome it before.
ALPerformance的外部链接
Welcome aboard Daren Clayton 💪 Huge milestone for ALPerformance as we kick off our US expansion! Couldn’t ask for a better person to lead the charge. Big things ahead!
I’m happy to share that I’m starting a new position as Director of US TAM Operations at ALPerformance!
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Rocking the feedback 💪
CCaaS & Five9 Consultant - Co founder @ Alperformance | Contact Centre Telephony Expert | Diary of a Call Centre Consultant
Happy Friday LinkedIn ! This is why we do what we do, to get feedback like this 💪 Short but sweet answer from a client in the US healthcare space, going through some rapid expansion Five9 AL Performance Andrew Langfield Josh Clarke
CCaaS & Five9 Consultant - Co founder @ Alperformance | Contact Centre Telephony Expert | Diary of a Call Centre Consultant
Top tips to help your teams get "Shift Ready" ! https://lnkd.in/dg-DxX5W
CCaaS & Five9 Consultant - Co founder @ Alperformance | Contact Centre Telephony Expert | Diary of a Call Centre Consultant
Loving the creativity from Colette, Ryan Shatzkamer and the outboundIQ team today 💪 Honoured that AL Performance got a space on the wall Want to supercharge your Contact centre connect rate and performance? outboundIQ + AL Performance is the team you need 💪