Aircall

I have learned that Dublin gets only about 60-70 sunny days per year - so I count myself very lucky to have spent the last three days enjoying blue skies and sunshine in this lovely city! This post is one of appreciation - for our partnership with Salesforce, and for the amazing network of channel partners we’re proud to share. ?? Thank you Ramin Schuebel for organizing such a well-run and engaging Partner Day — we were proud to support as the official ISV sponsor! ?? Thank you Susan O'Hanlon and Florent Ginisty for the inspiring keynote — it perfectly set the tone for a day full of meaningful conversations. ?? Thank you Caspar D. Hartmann for delivering an energetic and compelling keynote on how Aircall is helping sales & service teams with our AI-powered communication platform — you absolutely nailed it! ?? Thank you MYCOM GmbH — the dinner we co-hosted the night before was not only fun but also a great way to kick things off with good food and even better company. So what did we actually do besides drinking Guiness (which tastes SO much better here by the way)? The hot topic of the day was AgentForce. For clients to get the most out of it, the right data needs to be there — structured and ready. That’s where telephony and communication data becomes critical. It’s the perfect fuel for smarter AI — and a topic we at Aircall are truly passionate about. Excited to keep the momentum going and continue these conversations at the upcoming World Tours in Frankfurt and Zurich — see you there! #Salesforce #Aircall #ParnterDay #ISV #AI #Partnerships ?

Shout out to our very own Head of Partnerships UKI & Nordics, Najma Tabasum, who recently sat down for a chat with Romain Baron on the Bond Agency - Partner-Led Growth podcast!

Attention all sales pros! This LinkedIn #poll is for you: Which of the following aspects of effective sales coaching has made the biggest difference in your career? Also, is there another not listed that's top of mind for you? Share it in the comments below!

How important is emotional intelligence (aka EI) to customer-facing pros? Simply put: it's a ????????-?????????????? that can help your team drive increased customer satisfaction (and loyalty)! Displaying EI is more than just being nice to your customers. It's... ?? Using active listening to hear what they're saying. ?? Practicing empathy to understand their pain points. ???? Staying calm in the face of frustration. To some people, bringing?emotional intelligence to your work?comes naturally. To others, it takes a bit of practice. But no matter where you are on that spectrum, being able to harness EI can be a massive key to driving customer satisfaction across any industry. Interested in learning more about how you can more effectively harness emotional intelligence? We wrote about this on our blog! Check it out here:?https://aircall.la/4bxzg3t

Haven't signed up for the VISIONS CIO Leadership Summit, powered by Quartz Network yet? There's still time! This invitation-only summit brings together top CIOs to discuss the most pressing challenges and innovative solutions in tech leadership. Use our VIP code (AIRCALL-VIP) to register today! RSVP: https://aircall.la/4ienQUJ

What an amazing evening! Customers, partners, and Aircallees came together for the LDN Calling: Work Smarter, Not Harder event this past Wednesday night to discuss the importance of a unified tech stack and an integrated ecosystem. This was brought to life by our insightful panel featuring speakers from Periti Digital and WeFlex. Keep your eyes peeled for a recap blog featuring the full panel session with all the takeaways, coming soon. Thanks to everyone who joined for the great conversations, expert insights, and delicious food! Najma Tabasum Dan Kirby Leanne J. Babrul Miah #Aircall #Networking #PanelDiscussion

This comment really says it all about our recent Customer Town Halls! Big thanks to all of our speakers, partners, and customers worldwide for bringing their incredible curiosity, energy and excitement to the chats. ?? Stay tuned for more virtual events coming your way soon. #Aircall #CustomerLove #GlobalCommunity

LinkedIn?#poll?time! This week, we want to know how you feel about AI. Is it a part of your customer communications toolbox yet? Are you looking to learn more about it? Chime in below!

?? Conversation intelligence might sound intimidating, but break it down and you'll find?it’s incredibly valuable for helping teams improve at: ???Analyzing what customers are saying?so that you can more effectively understand their emotions, pain points, and needs. ???Helping coach your team with real-time feedback that identifies areas of improvement, and provides roadmaps for continued growth. By understanding your customers AND your team better, you can foster better customer experiences, drive performance, and position your team to reach its goals. ?? Want to dive even deeper into the benefits of conversation intelligence? Read one of our latest blogs on the topic here: https://aircall.la/4hAr0Rj

The Aircall team is still buzzing from their experience at Bullhorn Engage Sydney 2025 late last week! ???? It was a wonderful opportunity for us to participate in insightful conversations and connect with professionals from all over the region. The event was a great reminder of how much the recruitment and staffing industry has evolved (and continues to evolve). If we didn't get the chance to connect, please drop our team a note and let's keep the conversation going! Veronica Fernandez Matt Braithwaite Amy O’Rourke #EngageSydney #Bullhorn #Aircall