AfterShip

?? SO excited to announce that AfterShip Feed has officially achieved the best performance rating on the TikTok Shop BFCM stress test for two consecutive years! ?? Our report results came in and AfterShip Feed knocked it out of the park: ?? 15,600 orders successfully processed per minute (Multiple TikTok Shops → AfterShip Feed) ?? 100% Order processing success rate To be the best, work with the best. ?? Connect with us to see how AfterShip can take you to the top: https://lnkd.in/gdYSSmRH Thank you, TikTok Shop for the recognition! ?? #BFCM #TikTokShop #Omnichannel #eCommerce

Social commerce has taken off more slowly in the United States than elsewhere, and we wanted to know why. We asked 1,000 shoppers about their #eCommerce habits and attitudes, and found out that it all comes down to trust. Dig into the insights we uncovered and get the best strategies for overcoming consumer hesitation around social commerce, in our 2024 Shopper Sentiment Report: https://lnkd.in/g-PYeJ93?

Harness the power of live data. ?? AfterShip’s Live Dashboard is officially here: https://lnkd.in/g46AHh7S Get real-time omnichannel data to supercharge your AOV and conversion rates. ?? Discover which products are trending, and which bundles perform best, and stay ahead with industry-specific trending tags that you can use to enhance product discovery. With exclusive insights ONLY AfterShip offers, this dashboard helps refine your product offerings and significantly boost your sales this BFCM season across all major eCommerce platforms, including Shopify, TikTok Shop, BigCommerce, and more. ?? Too good to be true? We disagree. Check it out yourself: https://lnkd.in/g46AHh7S #eCommerce #SocialCommerce #BFCM2024 #ConsumerTrends

An interesting day attending Armstrong & Associates, Inc. European Summit last week to represent AfterShip with Kevin Plancq and Granit Veseli. The discussions covered a wide range of topics affecting the Logistics and Supply Chain industry, including AI, e-commerce, sustainability and trends affecting 3PLs. Kevin Plancq shared how AfterShip solutions can provide automation and AI to improve efficiency at warehouses, bridging the gap between logistics and customer experience. Thanks for having us! ?? #aftership #logisticsindustry #ecommerce #postpurchasecustomerexperience

?? AfterShip in the news! ?? We’re excited to share that AfterShip’s recent Shopper Sentiment Survey was featured in Chain Store Age! Our findings revealed that:? ?? Despite some trust issues overall, younger shoppers are embracing social commerce. ??? One-third (34%) of 18- to 34-year-olds shopping on social media weekly. ?? Nearly two-thirds (65%) of this age cohort are likely to continue shopping on social media platforms in the future. Learn more about how shoppers are embracing (or avoiding) social commerce, as well as strategies for retailers to build trust from our own Arinze Okonkwo: https://lnkd.in/gmcjMxb2 Thanks for the feature, Zachary Russell!?

Meet Emma, a highly engaged BFCM shopper who just placed an order with a trendy apparel brand. The brand delivered a top-notch experience at every post-purchase touchpoint, turning Emma from a first-time shopper into a loyal customer and brand advocate.?? In our newest eBook, you’ll follow Emma on her post-purchase journey, and learn advanced optimization strategies for #BFCM from our partners at Salesforce, Attentive, Gorgias, ShipBob, and Stamped. Get expert insights here: https://lnkd.in/gxtBNd3C #ecommerce

Join us this week as we unpack how to beat the holiday shopping slowdown and retain discount shoppers beyond BFCM. This webinar will cover ways to elevate shopping experiences to surprise and delight your customers – and tactics to help increase AOV. Our expert panel includes: ?? Sarah Kang, Senior Partnerships Manager at AfterShip ?? Samantha (Weissman) Sussman, Group Product Manager at Ordergroove ?? Eduardo Frias, Field CTO, Lifestyle at Shopify ?? Mick McCarthy, Chief Design Officer at Bear ?? Hannah Callaghan, Partner Manager at Mention Me ?? Emma Fredwall, Senior Partnerships Manager at Nosto ?? Jon Knott, Director, Ecosystems Partnerships at Tapcart ?? Erin Watt, Senior Tech Partnerships Manager at Triple Whale ?? Alexander Lazoff, Partnerships Manager at Zowie Join us on November 13th at 12pm ET! Can’t make it? Sign up, and we’ll send you the recording: https://lnkd.in/gGEzrKkb?

?? Here's a special gift to lock in your BFCM success: Omnichannel Selling Insights! Super excited to share the upcoming launch of our Live Dashboard ?? for this year’s Black Friday and Cyber Monday. Specifically designed to provide real-time insights into performance and trends across different sales channels, verticals, product categories, and product tags, these are insights ONLY AfterShip can offer. With this data, refining your product offerings and adjusting your marketing tactics will be a breeze. Here is a sneak peek of what's coming in mid-November: ?? https://lnkd.in/e8kmKv_e #eCommerce #omnichannel #SocialCommerce #BFCM2024 #ConsumerTrends

?? Here's a special gift to lock in your BFCM success: Omnichannel Selling Insights! Super excited to share the upcoming launch of our Live Dashboard ?? for this year’s Black Friday and Cyber Monday. Specifically designed to provide real-time insights into performance and trends across different sales channels, verticals, product categories, and product tags, these are insights ONLY AfterShip can offer. With this data, refining your product offerings and adjusting your marketing tactics will be a breeze. Here is a sneak peek of what's coming in mid-November: ?? https://lnkd.in/e8kmKv_e #eCommerce #omnichannel #SocialCommerce #BFCM2024 #ConsumerTrends

The secret to customer happiness: the customer is always right. Right? What if we’re talking about ensuring the customer succeeds? Or that they win in the long term? Is it always about keeping a customer happy or is there something deeper at play here? Our newest piece from the AfterShip Author Series features Arinze Okonkwo, Head of Customer Success at AfterShip. Arinze examines how an offensive strategy rather than a defensive one is the essence of exceptional customer success, how it's a value that should permeate the entire company, and why the ultimate goal is to make customers successful — not just happy. Read more here: https://lnkd.in/gWd-v_nA