AfterShip

Day #2 at Shoptalk in Las Vegas! Visit the AfterShip team at booth 2244 for some cute unicorns ??, goodies from our client, Aesop ??, and a chat about how we can take your eCommerce game to the next level! ?? #ShopTalk2025

Welcoming?Positive Grid?to AfterShip!????? As a leader in innovative music technology, Positive Grid is committed to enhancing the musician’s journey through cutting-edge products and services. To scale their operations and enhance customer satisfaction, they are leveraging AfterShip to: ? Reduce WISMO tickets with real-time tracking data on a centralized dashboard ? Deliver a branded experience with proactive communication to drive customer loyalty ? Enhance customer confidence with AI-powered Estimated Delivery Dates (EDD) for greater transparency ? Drive engagement through AI personalization, offering a tailored tracking experience Together, we're excited to elevate the post-purchase experience for musicians everywhere and set Positive Grid apart as a retail leader for customer satisfaction! ??

In just a few days, our team will be in Las Vegas for Shoptalk 2025! ???????? If you feel like winning, come by our booth (#2244) and chat about how we can level up your #eCommerce game. ?? Pre-book a meeting or swing by for a chance to win an Away Carry-On Flex Luggage ?? (valued at $325.00 USD). We’ll also be giving away Aesop goodies! Explore how we can shape the future of retail together: https://lnkd.in/gfT9GN_V

Most brands treat post-purchase as a cost center. The best brands turn it into a competitive advantage. Here’s the reality: every unnecessary WISMO ticket, every disjointed tracking page, and every clunky return flow is a hidden tax on your margins. The real problem? Post-purchase inefficiency isn’t just about “bad CX". It’s a structural flaw in how most brands operate. On March 19, we’re breaking down how to re-engineer post-purchase from a liability into an asset: ?? The Post-Purchase Profit Equation – How the right strategy can decrease Total Cost of Ownership (TCO) while increasing retention & LTV. ?? The Automation Flywheel – Why manual post-purchase ops are dead and how top brands are eliminating friction at scale. ?? The Data Edge – How leading ecommerce teams turn post-purchase analytics into predictive customer behavior insights. The biggest DTC players don’t just optimize fulfillment. They weaponize post-purchase to create brand stickiness, reduce churn, and drive profitability. If you’re still thinking of post-purchase as a support function, you’re already behind. Join us on March 19 and learn how to flip the script. ?? Register now: https://lnkd.in/ew3JuJrA #ecommerce #logistics #postpurchase #cx #growth #ecomops

Welcoming?Calendars.com to AfterShip! ?? As a leader in personalized calendars and gifts,?Calendars.com?is committed to delivering exceptional customer experiences. To scale their operations and enhance customer satisfaction, they are leveraging?AfterShip Tracking?to: ?? Reduce WISMO tickets?with real-time tracking data on a centralized dashboard ?? Deliver a branded experience?with proactive communication to drive customer loyalty ?? Make smarter shipping decisions?with insightful supply chain metrics “We chose AfterShip because they offer exceptional value while understanding that their customers are savvy and expect smart solutions. Beyond that, their team has been an absolute pleasure to work with—knowledgeable, proactive, and full of enthusiasm. They not only know their product inside and out but also bring a collaborative, supportive energy that made the entire process smooth and enjoyable.”?–?Director of Digital Operations ?? How does your brand optimize post-purchase tracking??Drop your thoughts below! #eCommerce #AfterShip #CustomerExperience #OrderTracking

Returns typically follow a predictable pattern, starting to rise in November, peaking in December, and continuing at a high level into January. However, according to the latest edition of our annual eCommerce Returns Data Report, returns in 2024 deviated from this trend. Returns increased as early as August, with fluctuations continuing through to December. What does this mean for businesses as the industry ramps up for another busy shopping season? Our report offers analysis on data points like the above, as well as insights on optimizing returns operations, enhancing customer experiences, and maximizing revenue retention. Download for free now: https://lnkd.in/gzWCyq2D #returns #ecommerce

Feeling lucky???? Stack the odds in your favor and go all in with AfterShip! We’ll be in Las Vegas from March 25 to 27 for Shoptalk and trust us when we say that you won’t want to miss our booth (#2244). Pre-book a meeting or swing by and chat with our team on-site for a chance at an Away Carry-On Flex Luggage ?? (valued at $325.00 USD)! Win the post-purchase game with AfterShip: https://lnkd.in/gfT9GN_V

As International Women’s Day comes to close this year, the AfterShip team recognized the need to do more than just acknowledge this important cause. Accelerate Action is theme for #IWD2025, and that is exactly what we did. We are proud to share the launch of the Women of AfterShip employee resource group, recognizing that gender equality requires action from all of us to address the systemic barriers and biases women face.??? This initiative aims to foster the personal and professional advancement of the women on our global team through dedicated resources and opportunities so we can continue to uplift one another and the communities around us. We hit the ground running with a women’s wealth-building webinar ?? with personal finance expert, Rubina Ahmed-Haq, and an employee drive for a local chapter of The Shoebox Project for Women ??. And we’re just getting started! Let’s continue to #AccelerateAction for all women, everywhere! ????

Are you ready to take your post-purchase experience to the next level? Join us on March 19 for an exclusive webinar, during which we’ll discuss strategies for optimizing tracking and returns leading up to the Spring shopping season. Discover best practices from the pros, including: ?? Tips to consolidate your order tracking and returns to decrease your total cost of ownership ?? How to leverage data to reduce customer friction and boost loyalty ?? Actionable strategies from industry experts at AfterShip, ShipBob, Triple Whale, Nosto, SHEIN, and more! Reserve your spot now and get ready to unpack the future of eCommerce: https://lnkd.in/ew3JuJrA Don’t worry if you can’t make it live—register anyway, and we’ll send you the recording after the session. ??

Happy International Women's Day! ?? This year, we invited several talented women across our global regions to reflect on their careers and share their stories. Here's to celebrating and uplifting women everywhere, every day. #IWD2025