Ada

What’s next for AI in customer service? Let’s find out. Join Ada and Microsoft on December 5th for "The Future of Customer Service: Generative AI in 2025"—an essential session for leaders looking to stay ahead. Here’s what’s in store: ? Strategies to integrate AI into CX ? Exclusive predictions from Ada and Microsoft experts ? Real-world generative AI use cases transforming customer service ?? When: Thursday, December 5 at 1 PM ET ?? Speakers: Perri Chaikof, John Weigelt and Mike G. Be part of the conversation shaping the future—save your seat ??

Collaboration drives innovation, and our Co-Founder and CEO, Mike Murchison, joined an exceptional panel at Microsoft Ignite to discuss how Microsoft’s partnerships fuel growth and transformation. Thank you to Microsoft for the opportunity to showcase Ada’s expertise and to Marc Jones (Shift Technology), Ross Kennedy (Microsoft), and Sérgio Passos (Blip) for sharing your insights. It was an honor to exchange ideas with such inspiring leaders on leveraging Microsoft partnerships for impactful growth. We’re looking forward to continuing the conversation at the Microsoft AI Tour Toronto. If you’re interested in learning more about how Ada is transforming customer service with AI, don’t miss this opportunity to connect with us and see innovation in action: https://lnkd.in/eWKCa5s6

Ada is excited to be part of the Microsoft AI Tour Toronto! Visit our booth to see how Ada, powered by Microsoft Azure OpenAI Service, is redefining scalable, customer-focused solutions in today’s fast-paced landscape. ?? When: Tuesday, December 3 ?? Where: Metro Toronto Convention Centre, North Building ?? Why attend: Discover insights, network with industry leaders, and experience AI innovation firsthand. Don’t miss your chance to connect and shape the future. Learn more: https://lnkd.in/eaTg_hKA

Meet Jacob MacKinnon, one of the talented Customer Solutions Consultants at Ada. Working from our Toronto hub, Jacob thrives in the fast-paced world of AI and customer service, where curiosity and a drive to learn are essential for success. If you’re eager to learn, solve challenges, and grow alongside a forward-thinking team like Jacob’s, we’d love to hear from you. Explore our open roles and see how you can join the Ada journey: https://bit.ly/3Zgk1ah

A big thank you to Checkr, Inc. and everyone who joined us at CCW Nashville. We had a great time connecting with so many of you at our session, discussing how Ada is elevating customer service, and meeting those who dropped by our booth to learn more. Want to know where Ada will be next or stay updated on our latest innovations? Visit our What’s New page and follow along as we continue to shape the future of CX: https://bit.ly/4hT9Tf9

Ada is excited to be part of the lineup at Microsoft Ignite, sharing insights on scaling innovation and transforming customer service through strategic partnerships with Microsoft! Whether you’re attending in person or virtually, we cannot wait to connect and share what we’ve been up to. Our team kicked things off with a session featuring our Co-Founder and CEO, Mike Murchison alongside Andy Beatman (Microsoft) on "Azure OpenAI Service for Startups and Digital-First Companies", where they explored how Microsoft technology accelerates innovation and market readiness for digital-first businesses. Watch it here: https://lnkd.in/egapJZBd And don’t miss Mike live at the "Unicorns Unleashed" panel on November 21 at 3:30 pm EST. He will be joining Marc Jones (Shift Technology), Ross Kennedy (Microsoft), and Sérgio Passos (Blip) to discuss GTM expansion, co-sell programs, and partnerships that help startups thrive. Register now: https://lnkd.in/eJWRCTBy

How did Ada grow from an idea into a leader in AI-powered customer service? In this episode of Superhuman AI: Decoding the Future, Ada’s co-founder and CEO, Mike Murchison, joins Zain Kahn, co-founder and CEO of Superhuman, to share Ada’s journey, key strategic pivots, and the innovative ways they’re transforming customer support. ?? Tune in for a deep dive into Ada’s story and the future of AI in customer service. Apple: https://apple.co/4fBaIYg Spotify: https://spoti.fi/4fBdYD3 YouTube: https://bit.ly/4fSMbOj

Looking to celebrate 2024's achievements and connect with the cloud-native community? Join us on November 28th for the Cloud Native Computing Foundation (CNCF) Holiday Wrap-Up at our Toronto hub. Gain insights on Kubernetes advancements, network with industry peers, and enjoy engaging talks over great food and drinks. Register now to secure your spot: https://bit.ly/4fTNIDL

Is AI just a tool, or the game-changer that can transform your entire business? Dive into our blog by Ada’s Senior Director of Product and Brand Marketing, Jennifer Sewell, where she unpacks how AI goes beyond automating tasks to reshape customer service through data-driven insights and hyper-personalization. Looking for practical strategies and real-world examples to inspire your next move in customer support innovation? Read the full blog: https://lnkd.in/eqVQJm5p

Automation saves costs, but smart leaders use AI to elevate CX with the customer in mind. Discover how to strike the perfect balance and explore more insights in our newsletter. Subscribe now ?? https://bit.ly/3CwTCfO