ActivEngage

?? Employee AEnniversary SHOUTOUT! ?? Today, we celebrate Customer Engagement Expert Jon Remy, who is celebrating ???EIGHT?? years at ActivEngage - congratulations! ???? Eights years of connecting, engaging and driving success—we are grateful for your journey and excited for what's ahead! #EmployeeAppreciation #employeeanniversary ActivEngage

People Don't Just Chat for Info—They're Chatting to Test You! ???? Car buying is a big decision, and every interaction shapes how shoppers feel about your dealership. When they start a chat, they're not just asking about inventory—they're testing the experience. Dealers need to realize the impact of human agents' live conversations. ? They adapt to complex situations ? They empathize in moments of frustration ? They build relationships that drive loyalty Treat every chat like your first handshake. Watch the full episode of Auto Collabs now! ?? https://bit.ly/3PZ3h1Y #AutomotiveChat #LiveAutomotiveChat #CustomerExperience #FullyEngaged

We’re honored to be the Title Sponsor of the 1st Ever NCM Clients & Friends Digital Success Workshop! ?? A huge thank you to NCM Associates, David Kain and team for bringing together some of the best minds in automotive digital for an exclusive learning experience. Events like these drive our industry forward, and we’re thrilled to be a part of it! Dealer registration opens next Wednesday, March 19th—don’t miss your chance to connect, learn, and grow with top experts in the field. Can’t wait to see everyone there! ?? #ActivEngage #NCMWorkshop #AutomotiveSuccess #DigitalInnovation

?? Employee AEnniversary SHOUTOUT! ?? Today, we celebrate Carol Marshall, our Chief Operating Officer, who is celebrating ???SIXTEEN?? years at ActivEngage! 1??6???? Your leadership and dedication continue to inspire us every day. Thank you for all the excellent work you do! Here’s to many more successful years ahead! #EmployeeAppreciation #employeeanniversary ActivEngage

?? Lead forms are fading. Conversations are taking over. Year after year, fewer car shoppers fill out lead forms. Instead, they prefer chat and phone calls for real-time engagement. ??? In a conversation with ActivEngage CEO Ted Rubin, George Ninni shared a story: “My son bought a car and shopped multiple dealers. He told me, ‘Dad, I never filled out a lead form—just chatted and called.’” ?? This isn’t a trend—it’s the new reality of car buying. Shoppers want instant, human connections to make faster decisions. At ActivEngage, we power real conversations that drive real results. Is your dealership ready? Watch the full conversation here! ?? https://lnkd.in/gJhPP-y9 #ActivEngage #AutoRetail #CustomerExperience #DigitalEngagement #CarBuying

?? Let Customers Take the Wheel of Their Experience! ?? At ActivEngage, we know it’s not just about collecting data and leads—it’s about real conversations with real people. Listening, acknowledging, and responding with empathy create the foundation for trust. And as communication channels evolve, so do we! Whether it’s: ? Live messaging on dealer sites ? Conversations on top marketplaces (AutoTrader, CarSoup, & more) ? Seamless call-to-text options for busy consumers We empower shoppers to connect their way, giving them complete control over their sales and service journey because that’s what today’s automotive consumer expects—choice, convenience, and a personalized experience. Click here to watch the whole conversation! ?? https://lnkd.in/g3-66kz2 #CustomerExperience #CarBuying #DealershipSuccess #AutomotiveRetail #ActivEngage

?? Your dealership is losing customers before they ever step inside! ?? Today’s car shoppers expect instant, seamless, and personalized online interactions—but outdated engagement methods are driving them away. Every delayed response, missed message, and clunky lead form costs you real revenue. ?? The solution? Smarter engagement with LeadBoost. ?? ?? Instant live connections with real experts ?? Seamless appointment scheduling ?? Higher conversions & more revenue Don’t let leads slip through the cracks. Learn how to turn website traffic into confirmed, high-intent shoppers. Read the full article now! ?? https://bit.ly/4irY0w4 #AutomotiveRetail #CustomerEngagement #LeadBoost #CarSales

?? Employee AEnniversary SHOUTOUT! ?? Today, we celebrate our Senior Graphic Designer, Alan Parker's ?TEN? year Anniversary with ActivEngage! ?????? Thank you for being such an essential part of our journey. Your hard work and commitment have truly made a difference. Here's to many more years of success!??? #EmployeeAnniversary #FullyEngaged #ActivEngage

A huge thank you to Jennifer Suzuki for an incredible conversation! ?? We’re thrilled to have had the opportunity to share insights on the future of customer engagement, the power of meaningful connections, and why human interaction matters in driving customer loyalty and trust. If you haven’t tuned in yet, don’t miss out!????Listen in for expert takeaways from Ted Rubin on what actually works in live messaging, how human agents adapt quickly to complex situations 24/7 and the pitfalls of full automation. Apple ?? https://bit.ly/4ktL9LO | Spotify ?? https://bit.ly/41txOKF #ActivEngage #DealerTalk #CustomerEngagement #AutomotiveIndustry #TedRubin #JenSuzuki

?? Selling Smarter, Not Harder—back to basics ?? In a recent conversation with Ted Rubin of ActivEngage, George Ninni nailed it—refocusing on the fundamentals of lead follow-up is a major focus for car dealerships. Pre-pandemic, most sales teams were sharp on working leads, nurturing conversations, and driving conversions. But many new hires today haven't developed those classic sales skills.? That's why more dealerships chose ActivEngage: ? Engage leads in live conversations for effective results ?? Convert chats into quality opportunities? ??Follow up with strategy and insight—not just hope It's not about reinventing the wheel but getting back to what works— using modern innovation and human touch to do it better than ever. ?? Click here to watch the full conversation! ???https://lnkd.in/gJhPP-y9 #CarSales #LeadGeneration #AutoIndustry #SalesTraining