🚀 Real Stories, Real Results 🚀
🔍 Background
Our client is a well-known manufacturers representative firm that works with leading brands in the construction and home repair sectors throughout New England. They needed help layering additional cybersecurity tools on top of its existing technology infrastructure to combat the rising challenges posed by viruses, malware, and ransomware attacks by cyber actors.
🛠️ The Solution
We conducted a comprehensive audit of the client’s IT platform and collaborated with their CFO to implement four new cybersecurity applications:
- ConnectWise Fortify SaaS: Provides real-time security information event management (SIEM) and monitoring, detecting, analyzing, and responding to security threats in Microsoft 365, and initiating investigations through the Microsoft Security Operations Center (SOC) 24/7.
- Datto SaaS Protection: Prevents Microsoft 365 data loss through daily backups three times a day, along with flexible restoration options.
- ACS Patch Management: Ensures continuous software patching for select third-party applications, maintaining cybersecurity readiness.
- KnowBe4: Provides integrated and customized phishing and ransomware attack training for employees.
Additionally, we brought the client’s operating environment up-to-date by upgrading their entire workforce from Windows 7 to Windows 10 and moving them to Microsoft Office 365. The goal of this update was to create a safer, more secure environment while offering employees access to a broader array of technology tools to enhance productivity.
Following the initial improvements, we collaborated with the client to align their budget with their future IT infrastructure needs. We also helped the client identify where to allocate IT improvement funds, including recommendations and a schedule for replacing servers, switches, firewalls, and wireless access points at its headquarters.
🎯 The Impact
Once we completed our work, our client had:
- Significantly improved its cybersecurity posture
- Refreshed its critical IT infrastructure
- Built an IT platform that enhanced productivity
- Established a game plan for keeping its IT equipment in good working order
- Created a budget and plan to ensure readiness for necessary IT upgrades in the years to come
If your company is in need of a MSP provider that is committed to protecting its clients from rising cybersecurity threats and laying a strong foundation for your continued success, feel free to click the link in the comment section to request a free consultation!
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