?? Empowering WIC Agencies with Data-Driven Decisions ?? WIC agencies serve millions of participants every year—efficient management is key! The Q-Flow Dashboard Center provides a centralized, customizable, and interactive platform to optimize operations. From real-time data tracking to automated reporting, this tool ensures agencies can make informed decisions that improve service delivery. Learn how: ?? https://hubs.ly/Q03bLyV10 #WIC #DataDrivenDecisions #GovTech #CustomerExperience
ACF Technologies
IT 服务与咨询
Asheville,NC 2,854 位关注者
Customer Experiences Designed for a Virtual World
关于我们
Our mission at ACF Technologies is to help you create a better customer experience through queue management, BPM, virtual check-in, appointment scheduling, wayfinding, marketing one to one and machine learning technologies. Developed with your customer’ comfort in mind, our platform takes the pressure off your staff by allowing patients to check-in quickly and easily. Reduced wait times improve the customer experience, while customized metrics improve your operations. Organizations can access real-time insights into customer journeys, and use this information to improve their experience. Customer Experience Management innovations include: Digitally transform the customer experience Take advantage of the new engagement technologies Optimize front and back office processes Learn and respond to consumer behaviors Drive more revenue based on cost reduction and increasing loyalty Increase customer satisfaction Analytics for leaner processes and cost reductions Information and product offerings specific to individual clients
- 网站
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https://www.acftechnologies.com
ACF Technologies的外部链接
- 所属行业
- IT 服务与咨询
- 规模
- 51-200 人
- 总部
- Asheville,NC
- 类型
- 私人持股
- 创立
- 2003
- 领域
- customer experience management、queue management、customer journey management、patient flow management、digital signage、omnichannel integration、customer feedback systems、virtual queuing、patient experience management、customer flow management、citizen experience management、Digital Transformation、Appointments scheduling、Virtual CheckIn和Get In Line Online
地点
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主要
64 Peachtree Road
Suite 201
US,NC,Asheville,28803
ACF Technologies员工
动态
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Did you know that customer feedback is transforming DMV services? A recent 2024 ACSI survey revealed a 4% increase in customer satisfaction with government services, thanks to agencies listening to user feedback. From online appointment booking to self-service kiosks, DMVs are leveraging technology to enhance convenience, reduce wait times, and improve overall experiences. ? Digital portals for renewals & registrations ? Real-time service updates ? Enhanced data security for peace of mind The DMV of the future is smarter, faster, and more customer-focused than ever! Learn more below.?? https://hubs.li/Q03bL8Rx0 #DigitalTransformation #CustomerExperience #DMV
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?? Mobile IDs are revolutionizing the WIC experience! No more long lines, checkout confusion, or missed appointments—just seamless access to benefits, real-time balance tracking, and stress-free shopping. ???? Discover how this technology is making WIC faster, easier, and more participant-friendly. Check out this blog to learn more! #WIC #MobileID #DigitalAccess #SmartSolutions #ACFTechnologies Enhancing the WIC Participant Experience with Mobile IDs https://bit.ly/3R80rIu
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???? Digital Identity, Simplified – Managing your identity should be effortless. Mobile ID lets you securely store and verify your credentials on your smartphone, reducing wait times, paperwork, and security risks. Perfect for businesses and institutions looking to enhance security, streamline operations, and improve customer experience. Ready to embrace the next era of digital transformation? Let’s talk! https://hubs.li/Q038Qf_V0 #MobileID #Innovation #technology #digitaltransformation
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This world isn't real ? it was generated using AI (or at least this image of it is), just as our AI at ACF Technologies generates results like reducing no-shows by 50%, doubling customer through-put and predicting no-shows with up to 96% accuracy. In an era where digital convenience is king, why do customers still visit bank branches? ?? For complex financial decisions that require human expertise ?? For reassurance—because money matters are deeply personal ?? For personalised service that builds trust and loyalty But here’s the challenge: Long wait times, understaffed branches, and inefficient scheduling make these experiences frustrating instead of fulfilling. AI should enhance human interactions, not replace them. Our AI-driven solutions help banks and building societies: ? Ensure customers meet the best-trained advisor for their needs—seamlessly ? Eliminate friction in the customer journey, making every visit smooth and efficient ?? The future of banking isn’t just digital—it’s smart, personalised, and powered by AI to create real, human-to-human connections. Find out how AI can transform your branch operations in our latest blog: https://lnkd.in/ek_nz3kw #BankingInnovation #CustomerExperience #AI #CX #RetailBanking #ACFTechnologies
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Real-time feedback = better mental health support ???? Universities are adopting customer feedback solutions to enhance their mental health services, ensuring they’re more responsive and effective. By leveraging real-time data, universities can improve accessibility and better support student well-being. #MentalHealthMatters #StudentSupport #HigherEdTech
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?? From Codebreakers to Changemakers: Women Shaping Tech ? As we celebrate Women’s History Month, let's take a moment to honor the incredible women who have transformed the tech industry—from Ada Lovelace, the first computer programmer, to Dr. Ayanna Howard, a trailblazer in AI and robotics. Our latest blog explores how feminism has evolved through generations of tech innovators, highlighting stories of perseverance, innovation, and advocacy. ???? ?? Tell us: Which woman in tech inspires you the most? #WomensHistoryMonth #WomenInTech #Feminism #DiversityInTech #Innovation
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Congratulations to our AirPods giveaway winner! ???? We had such a blast at the HIMSS Global Health Conference & Exhibition! Thanks to everyone who stopped by our booth! ?? Want to learn more about ACF Technologies? https://lnkd.in/g4hRNhK3 #HIMSS #healthcare #innovation
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This moon landing isn't real ? but the emotion it creates IS! AI-generated images like this might not be real, but the feelings they evoke—curiosity, nostalgia, inspiration—absolutely are. At ACF Technologies, we use AI not to replace human interactions, but to enhance them. Our AI-powered solutions help banks streamline customer journeys, ensuring that every interaction is meaningful, efficient, and personal. ? Predict no-shows with up to 96% accuracy ? Cut no-shows in half ? Double customer throughput ? Match customers with the most qualified staff member—seamlessly The future of customer experience isn’t about replacing people. It’s about empowering them with AI-driven tools that ensure every human-to-human moment is as impactful as possible. Are you ready to turn artificial intelligence into authentic experiences? #AI #CustomerExperience #BankingInnovation #ACFTechnologies #CX
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Why does your business need clean data? Inconsistent or outdated customer data leads to wasted marketing efforts, lost trust, and missed opportunities. ?? Learn how keeping your customer data clean can help you provide personalized, relevant experiences that strengthen loyalty.??? #Customerloyalty #CX #data #technology #innovation