What are you getting out of your Contact Center? Find out what we bring to the table and how we Care for the World's Most Trusted Brands. #cxsolutions #CX
ACC Premiere
外包与离岸外包业务咨询
Southington，Connecticut 360 位关注者
Advanced Contact Center Services for the World's Most Trusted Brands
关于我们
American Customer Care and Premiere Response are now ACC Premiere! American Customer Care, founded in 1986, acquired Premiere Response in 2009. Since then, the combined company has grown exponentially, partnering with our clients for long term success. ACC Premiere reflects the spirit in which we operate as one leading CX omnichannel outsourced provider. We deliver innovative customer service solutions, world-class, customized technology solutions and business differentiating CX results across a wide range of industries. With 6 domestic contact centers across the Northeast and Midwestern United States, and a nearshore contact center in Costa Rica, ACC Premiere provides customer service, sales and customer retention support for the world's most trusted brands. We provide outsourced contact center services to the world’s most trusted brands Our teams are dedicated, not shared, and are carefully selected to reflect each client’s brand voice to drive brand consumer loyalty and lifetime value. We offer top CX technology solutions customized to support delivery of our high-touch service with a consultative approach. We work with clients across multiple industries: ? CPG/Consumer Products ? Food/Beverage ? Wine/Spirits ? Subscription Sales & Retention ? Member Services ? Consumer Electronics ? Health/Wellness/Pharmaceuticals ? Retail/E-commerce We support our clients as a transparent partner, delivering actionable insights, operational efficiencies and customized solutions.
- 网站
-
www.ACCPremiere.com
ACC Premiere的外部链接
- 所属行业
- 外包与离岸外包业务咨询
- 规模
- 1,001-5,000 人
- 总部
- Southington，Connecticut
- 类型
- 私人持股
- 领域
- Customer Service、Customer Experience、Customer Retention、Cross-Sell、Up-Sell、Personalized Sales、AI Enabled CX、CRM、Knowledge Base Development、Systems Administration、CX Cloud Services、Analytics、CX Innovation、CPG、Food & Beverage、Recurring Revenue、Publishing、Member Services、Consumer Affairs、Contact Center、Omnichannel、Automated Solutions、CX Automation、Crisis Management和Product Recalls
地点
ACC Premiere员工
动态
-
Are you prepared for a crisis? Download our FREE Crisis Toolkit today. https://lnkd.in/eaj5WqJu #ProductRecalls #CXSolutions
-
If your customers had to evaluate their last experience with you, what would they say? #CXSolutions #CXExperience #UX
-
What are you doing to keep your Hybrid Employees engaged? #Hybridemployee #CXSolutions #WorkFromHome
-
Every customer you have is looking for something unique. Have a team that supports that vision. #CXEXPERIENCE #CXSOLUTIONS
-
-
Phone etiquette isn’t one-size-fits-all—personal and cultural experiences shape how people communicate. In the call center world, understanding these differences can be the key to better customer connections and increased satisfaction. Want to learn how cultural nuances impact tone, formality, and communication styles? #CXSolutions #CXexperience #CX
-
We consistently hear these top 3 reasons contact center leaders become frustrated with their outsourced contact center. Find out how you can avoid them. #CXSolutions #ContactCenter #CallCenter https://lnkd.in/eYig3VBv
-
Want to take your business to the next level? Attending industry conferences isn’t just about sitting through presentations—it’s about powerful networking, gaining insider knowledge, and positioning your brand as an industry leader. From unlocking new opportunities to staying ahead of competitors, conferences can be a game-changer for your business. Ready to see why they should be a key part of your strategy? https://lnkd.in/et5FdVuj #BusinessGrowth #Networking #Conferences #Entrepreneurship #IndustryInsights
-
How well are you starting out in 2025? Are you improving from last year? If not, here are 5 steps that can help. #cxsolutions #customerservice #SMART https://lnkd.in/eUp_UXx4
-
Are you struggling with Customer Retention? Find out how we can help. #CX #CXSolutions #CustomerRetention