Welcome to 8x8, reimagined. Forget the days of wrestling with scattered solutions and disjointed channels. We bring them all together in one powerful platform so you can focus on what truly counts: building trust with your customers and empowering your teams to shine. ?? Watch the video below, then explore how we’re changing the game. https://bit.ly/3xLKYEh
8x8
IT 服务与咨询
Campbell，CA 127,596 位关注者
Let’s power your CX ambitions on the industry’s most integrated platform.
关于我们
8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8? Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
- 网站
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https://www.8x8.com
8x8的外部链接
- 所属行业
- IT 服务与咨询
- 规模
- 1,001-5,000 人
- 总部
- Campbell，CA
- 类型
- 上市公司
- 领域
- VoIP business phone service、hosted VoIP、Small business phone systems、web conferencing、virtual contact center、virtual call center、enterprise global communications、business phone systems、unified communications、team collaboration、Enterprise Engagement Management、customer experience、employee experience、video conferencing、contact center、voip、CCaaS和UCaaS
地点
8x8员工
动态
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Tech-led transformation. ?? That was the key topic at this week's 8x8 CX Tour event in Manchester, England. Attendees—including 8x8 customers and channel partners—got a firsthand look at the latest AI-powered automation tools, gained valuable insights from industry thought leaders, and connected with fellow professionals eager to shape the future of customer experience. The event featured a strong lineup of speakers, including: ?? Joel "Thor" Neeb, Chief Transformation & Business Operations Officer, 8x8 ?? Andy Rawll, Head of UK Product Marketing, 8x8 ?? Neil Titcomb, Global SVP of Sales, Creovai Thanks to all who joined us!
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Spring cleaning isn't just for your closet. ?? If your contact center is cluttered with clunky tech, outdated workflows, and workarounds, it’s time to toss the junk. We bring fit-for-purpose communications that actually work. No fluff. No clutter. Just clean, seamless, connected #CX. Get started here: https://bit.ly/4iJiWyN
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Day 3 of Enterprise Connect ended on a high note. We're so glad we got to connect with the CallCabinet team in person. ?? Onward and upward! ??
Fantastic to see the #8x8 team at #EnterpriseConnect!?We are so excited about this partnership and shaping the future of compliance recording and CX.?Looking forward to keeping the momentum going! #ComplianceCallRecording #CallCabinet #Partners Sue Fernand Alton Harewood Geoff Chretien Vanessa Thomas Tom Rupp Kate Patterson Kyle York Darren Beck (MHFA) ?George Tutuianu ?? Ryan Kahan Idit Oryon Marissa Alvarez Bryan Martin Bruno Bertini
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There's a strong need for personalized, AI-powered self-service engagement options and channels. Enter 8x8 CPaaS APIs: Built to power customer engagements across multiple touchpoints. Take a look at our recent momentum thanks to increasing customer adoption of 8x8 CPaaS APIs across messaging, voice, and video channels: https://bit.ly/4bZ3YT8
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AI isn't just a tool; It's a thinking partner, a strategic asset, and a sounding board for shaping new ideas. It's not here to take over—It's here to level up marketing and business success. Get to know AI CMO and listen to its first conversation with 8x8 CMO Bruno Bertini on how the evolution of AI will help guide today's chief marketing officers. ????
IT’S TIMEEEE! Pilot & Episode 1 of?AICMO?is here—introducing my new co-host, the one and only AI CMO! Raw, unscripted, and ready to break the mold. Our journey starts here ?? Drop your comments bellow! 8x8 #AICMO #BreakthroughMarketing
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Day 1 of Enterprise Connect is in full swing here in Orlando! Stop by booth #1719 and say hi to our team. ?? We want to show you how we're transforming #CX by integrating #AI at every level—making customer journeys more personalized, boosting efficiency and insights, and helping teams collaborate seamlessly. Bruno Bertini, Kate Patterson, Trevor Martel, MBA, Alton Harewood, Tim Wittbrod, Sue Fernand, Idit Oryon, Geoff Chretien, Chris Archibald, Gerald Sinclair, Brian Sutphin, William Bohn, Skylor Brummans, Duane Dyar, Tom Rupp, Ashley Bartram, Vanessa Thomas, Kate Ciani
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Congratulations to our #CMO, Bruno Bertini, for his recognition as a HotTopics Global #B2B CMO 100 award recipient for the second consecutive year. We are thankful for Bruno’s leadership and marketing expertise as we work to empower our customers to unify #CX and unlock the potential of every interaction.
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CX can be an unforgiving landscape—so how do we stop complacency and strive for better? Now on demand: Listen to parts 1 and 2 of our CX Mastery series to hear expert tips and real-world success stories in this ever-evolving market. ?? Delivering seamless CX in an unforgiving market: https://bit.ly/4bS3Swx ?? Turbocharge your CX operations with AI for max impact: https://bit.ly/4hsVTal