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There’s a National #CXDay–because let’s face it, there's a day for everything. So today, we’re celebrating CX that makes a real impact. How are you up-leveling your CX game? Drop a comment below. ??

When agents get bogged down with mundane tasks, they disengage, causing productivity dips that hurt #customerexperience. On October 23 at #ICMIccExpo, join us in the Solutions Spotlight Theater at 1:40 PM for an interactive session on how 8x8 Intelligent Customer Assistant can automate appointment management tasks and supercharge your agents to create exceptional experiences. Learn more and book a meeting with the 8x8 team here: https://bit.ly/4gqnwBV ICMI #CCExpo #CC #CCaaS #CX

We had another full house in Dallas on the 8x8 CX Tour. ? ?? Here's the roundup ?? ?? Our thought leadership panel featured industry experts including Jamie Temple of The Insight Age, Steve Trier of Creovai, and Kurt Schulte of 8x8 in a discussion on the intersection of human interaction and #AI in the #contactcenter. ?? Our event sponsor, Creovai, highlighted the benefits of leveraging an exclusive, collaborative technology partner ecosystem. ?? Karina Howell, 8x8 Senior PMM, explored the latest trends and innovations in #customerexperience and how to bridge communication gaps within organizations. ?? As always, attendees enjoyed connecting with peers and technology partners to share ideas and insights that lead to #CX success. The North America leg of the 8x8 CX Tour ends on October 10 at 8x8 headquarters in Campbell, CA, and picks up in the UK in November. Join us here: https://bit.ly/3Y0o0Y4

If ‘just okay’ is your security strategy, you might want to rethink ?? some things. We don’t do ‘just okay.’ We do rock-solid, no-nonsense, lock-it-down data security ?? that doesn’t cave under pressure. Good enough? Please, that’s for amateurs. Step up your #IT game to prepare for the #futureofwork: https://bit.ly/47ImfC1 #businesscommunications #contactcenter

When we put the customer first, the power of partnering technology companies and their unique strengths accelerates customer success much faster. In the latest issue of the Solve for X magazine, find out why 8x8 partners with Microsoft to complement its #Teams offering and learn what matters when selecting a #telephony provider for #MSTeams: https://bit.ly/3TxwovB

The 8x8 Professional Services Team takes immense pride in the steps we take to enhance our customers' experiences everyday. To set our customers up for success, we proudly offer training bundles, service management options and dedicated Technical Account Managers, on-site training, and more: https://bit.ly/4gBjsPh Interested in joining our Professional Services team? Apply here: https://bit.ly/3YSnh9d #Lifeat8x8 #contactcenter #CCaaS #CX

Proactive customer engagement: The secret sauce in the recipe for #retail success. ???? Stay ahead of the curve by understanding and adapting to evolving consumer behaviors and expectations. Here are five proven ways to do just that: https://bit.ly/4gLVHUI #retailtech #CX #SMS #OTP

Purposeful design + powerful CX = 8x8 Agent Workspace. Leveraging universally familiar and friendly digital, consumer device design patterns, 8x8 Agent Workspace empowers agents to seamlessly and effectively handle all customer interactions through a single interface. Follow an agent journey in this free, self-guided demo: https://bit.ly/3zIdg79 #CCaaS #CX

Looking to boost your customer engagement and drive sales? ?? From product catalogs to list messages to CTA buttons, #WhatsApp Business makes it easier than ever to connect with customers where they are and drive meaningful interactions. Find out more about elevating your customer interactions with the world's most popular messaging app: https://bit.ly/3XLb4Fs #CX #CPaaS

We packed the house in Chicago on the latest stop of the 8x8 CX Tour! It was a privilege to connect with passionate #CX visionaries and leaders and imagine the future of #contactcenter experiences. ??Our thought leader panel featured industry experts Luanne M. Lo Monte of Gerber Collision & Glass, David S. of PCI Pal, and Todd Cook and Tim Wittbrod of 8x8 in a discussion on the crucial role of human interaction in #AI-driven contact centers. ?? Our event sponsor, PCI Pal, demonstrated the possibilities available within the 8x8 Technology Partner Ecosystem, showcasing the collaborative potential that can elevate #customerexperiences. ?? Chrissy C., 8x8 Director of Product Marketing, emphasized that CX is a collective responsibility across organizations and shared insights on bridging the gaps that often exist. ?? Attendees engaged in rich conversations with peers and technology partners about strategies to enhance CX and lead the future. Next stop: See you in Dallas on September 26! https://bit.ly/3BaxY00