Unlock seamless, efficient customer or employee service with a unified #CCaaS experience for #ServiceNow. Read the article to discover how an integrated #AIContactCenter can streamline workflows and engagements, boost performance, and enhance #CX / #EX — all while reducing operational costs. https://lnkd.in/gar67s3x
关于我们
3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI capabilities purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its solutions empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams.
- 网站
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https://www.3clogic.com
3CLogic 的外部链接
- 所属行业
- IT 服务与咨询
- 规模
- 51-200 人
- 总部
- Rockville，Maryland
- 类型
- 私人持股
- 创立
- 2005
- 领域
- Call Center Software、Contact Center Software、Cloud call center integrated with CRM、VOIP Call Center、IVR、ACD、Skills-Based Routing、Call Recording、CTI、Scripting、Customer Experience、SAP、SMS、Screenpops 、ServiceNow、Service Desk、Help Desk、SAP、Conversational AI、#GenAI和Speech Analytics
产品
![点击此处查看3CLogic]()
3CLogic
Call Center Software
Take customer service to the next level, anywhere in the world, with 3CLogic’s cloud-based AI & Contact Center software. Bring remote teams, multi-city customer support staff and customers together with platform features that keep everyone connected.
地点
3CLogic 员工
动态
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Join Medallia and #3CLogic for a quick, insightful webinar on boosting productivity and profitability at your contact center. Discover how integrated #AI and #contactcenter capabilities can elevate your #ServiceNow IT, Employee, and Customer Service Management. https://lnkd.in/gkQ8g2_Y
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Today’s customers expect fast and personalized service regardless of channel. Tune in to this ServiceNow-hosted podcast to explore how connecting front-office engagements to #ServiceNow’s back-office drives the unified, seamless experience customers demand. https://lnkd.in/gGUW28kX
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Thank you, ServiceNow for a fantastic Global Partner Summit (GPS) in India, bringing together the brightest from the ServiceNow ecosystem to connect, collaborate, and innovate. As one of this year's speakers, #3CLogic had the opportunity to present on how to transform #CX and #EX through unified experiences powered by #AI. Exciting things ahead!
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How do you serve those in need faster AND for less? When call volumes increased, Second Harvest Heartland turned to #3CLogic and ServiceNow to streamline its service desk operations, enhance performance, and optimize experiences. Discover how in this on-demand webinar! https://hubs.ly/Q02YfF8X0
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The webinar with #3CLogic and Medallia is starting soon! Register now to discover how to leverage your existing #ServiceNow platform to deliver better, faster, and more personalized customer experiences. https://hubs.ly/Q02Xdjhf0
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New York, thank you for another successful #ServiceNow World Forum! ? We're thrilled by the innovative conversations that took place. From streamlining workflows to automating engagement processes leveraging #AI and #MachineLearning, the next-generation #ServiceNowcontactcenter is already here.
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How did that conversation really go? In our latest blog, discover how #SpeechAnalytics provides automated insights into 100% of engagements to power seamless optimization of agent performance and #CX/#EX while reducing operational costs. ???? https://hubs.ly/Q02XnxvJ0
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We're thrilled to announce the successful Go-Live of the #ServiceNow #CSM implementation for daa. It's been an honor to partner with such a premier Irish organization to deliver a solution that will elevate their #customerservice, streamline delivery, and transform their user experience. Thank you to all parties making this project a success! ServiceNow Konversational - The ServiceNow Customer Workflow Experts
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??WEBINAR ALERT?? Join us on Nov 12 for an insightful session with Medallia on how to enhance productivity, improve #CX, and maximize revenue potential with advanced #AI and #contactcenter capabilities for #ServiceNow. https://hubs.ly/Q02X9Bd10
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