360 Digital Immersion

?? It’s Here: The Latest Episode of Insurance Unplugged: In the Hot Seat?????? The IRYS Insurtech-sponsored season on AI in Insurance Distribution continues, featuring Tamara M. Milne, Digital Officer at Acrisure. This episode is a masterclass on leveraging AI to rethink distribution, scale operations, and build trust in a transformative way. Here’s what you’ll learn: ? Why AI is more than just technology—it’s a mindset shift for insurance professionals ? The role of data accuracy, behavioral psychology, and hyper-personalization in enhancing customer trust ? How to effectively balance innovation with the industry’s risk-averse nature ?? Key Quote from Tamara: “Transformation isn’t just about technology; it’s about building systems that evolve and grow with you. AI allows us to rethink the impossible—but only if we lay the right foundation.” ?? Takeaways You Can’t Miss: 1?? Start experimenting—progress over perfection is key 2?? Stop assuming AI is a magic solution—data quality matters 3?? Continue fostering trust—with both customers and your team ?? Don’t wait—tune in now and explore how Tamara and Acrisure are reshaping the distribution landscape: https://lnkd.in/eThDdBFP ?? After listening, share your thoughts below! How is your organization leveraging AI to drive innovation in distribution? #InsuranceUnplugged #AI #InsuranceDistribution #IRYS #Insuranceinnovation #DigitalTransformation

AI and the Liberal Arts: Learning to Think, Not Just Know As many of you all know, I am a champion of the liberal arts education. I went to Rhodes College and strongly believe in an education where people learn to think critically by taking classes in both the arts and sciences. In the AI era, success isn’t about what we know—it’s about how we think. Liberal arts teach us to approach problems holistically, critically, and ethically—skills we need now more than ever. ?? In Fuzzies and Techies, Scott Hartley shows that innovation thrives where liberal arts and technical expertise meet. Here’s why: 1?? Human-Centered Problem Solving: AI can’t understand culture or empathy—humans must lead with these lenses. 2?? Fuzzies + Techies: Innovation demands collaboration between creativity and computation. 3?? Systems Thinking: Avoiding over-specialization ensures we see the big picture. 4?? Ethics First: AI must prioritize what’s right, not just what’s possible. 5?? Storytelling: Bridging tech and society requires clear, relatable communication. The best AI strategies start with thinking better, not knowing more. Is your AI strategy grounded in the art of thinking? #AI #LiberalArts #CriticalThinking #EthicalAI #Innovation

?? Sneak Peek Alert! ?? We’re continuing the IRYS Insurtech-sponsored season of Insurance Unplugged: In the Hot Seat, diving into AI in Insurance Distribution with this week’s incredible guest: Tamara M. Milne, Chief Digital Officer at Acrisure. In this week’s episode, Tamara and Lisa Wardlaw tackle: ? How AI is reshaping insurance distribution and driving transformative change ? The critical role of data accuracy and trust in AI implementation ? Why incremental change isn’t enough in today’s fast-moving landscape ? How behavioral psychology and hyper-personalization are unlocking next-gen customer experiences ??? Hear Tamara’s key takeaway: “Progress over perfection. The path to AI success lies in experimentation, resilience, and keeping a sharp focus on the fundamentals.” ?? Ready for a teaser? Listen to this exclusive audio clip now as Tamara explains that ROI itself is like a business model; loved this refreshing perspective?? ?? What excites you most about the intersection of AI and distribution? Drop your thoughts below and don’t forget to follow the Insurance Unplugged podcast for real-time notifications on all new episodes! https://lnkd.in/er6fEAMf #InsuranceUnplugged #AI #Distribution #insuranceinnovation #DigitalTransformation #Innovation #IRYS

?? Ready for another impactful edition of Insurance Amplified? ??? This week on Insurance Unplugged, I explored how GenAI is reshaping insurance distribution with Brendan Mulcahy, VP of Technology and Innovation Partnerships at SIAA. Sponsored by IRYS Insurtech, this conversation dives into the transformative potential of AI in data quality, partnerships, and scalability for agencies. Key takeaways from our discussion: ? Enhancing the Agency Channel AI enables agencies to analyze customer data, identify patterns, and deliver personalized recommendations—building trust and strengthening the traditional distribution model. ? Expanding Partnerships AI empowers agencies to form innovative collaborations beyond traditional insurance channels, including industry groups, contractors, and realtors, creating more value for customers while broadening distribution networks. ? Improving Data Quality Data quality is foundational for effective AI. Agencies that prioritize master data management can unlock actionable insights and enhance decision-making, avoiding the pitfalls of poor data. ? Scaling AI Solutions AI solutions must integrate seamlessly across diverse agency networks, enabling efficiencies, reducing costs, and opening opportunities for growth through cross-selling and lead generation. ?? Why it matters: GenAI is revolutionizing how agencies manage data, partnerships, and operations. By embracing high-quality data, scalable solutions, and innovative strategies, agencies can stay ahead in a competitive landscape. ?? Ready to explore how GenAI can elevate your distribution strategy? ?? Listen to the full episode of Insurance Unplugged here: https://lnkd.in/eq69TaaM ?? Stay plugged into the latest insights shaping the future of insurance distribution with Insurance Amplified! #InsuranceAmplified #InsuranceUnplugged #GenAI #AIinInsurance #InsuranceDistribution #DataQuality #Innovation #IRYSInsurtech

? Feature Friday: IRYS Brings Real-Time Embedded Accounting to Life ? At IRYS, we’re transforming how distribution enterprises manage accounting. As part of our Feature Friday series, we’re thrilled to spotlight one of our core functionalities: real-time, end-to-end embedded accounting. ?Why It Matters? With IRYS, you can simplify every stage of your financial process. Here’s how: ? See the Full Picture: Track opportunities from the first lead (FORECAST/PLAN) through estimated revenue and finally to settled amounts. ? Trust Every Transaction: Gain built-in traceability for all data on a decentralized ledger. ? Access Real-Time Insights: Use our comprehensive reporting views designed for producers, managers, and accountants—no extra effort required. ?How is this different? Traditional systems often rely on manual processes or disconnected tools. IRYS eliminates these inefficiencies with: ? A real-time, event-based accounting framework for seamless financial operations. ? Embedded functionality that ensures all financial views are accurate and up-to-date without additional work. ?Why IRYS? Imagine knowing exactly where your revenue stands at every moment—from lead to close. IRYS does the work for you, so your team can focus on growth while having full confidence in their financials. ?What’s Next? This is just one highlight in our Feature Friday series, where we’ll be unveiling the full scope of IRYS’s core functionalities. Look out for upcoming features, including decentralized data exchange and AI-powered workflows. ? Get Early Access Our next-level accounting solution officially launches in Q1 2025—but you don’t have to wait. ?? Contact us to book a demo and get an exclusive early look at how IRYS can transform your operations. Let’s rethink what’s possible in distribution enterprises. #FeatureFriday #EmbeddedAccounting #EventDrivenAccounting #DecentralizedLedger #AIinInsurance #FutureOfDistribution #IRYS

?? AI as a Service: The Future of Smarter Solutions ?? AI as a Service (AIaaS) is quickly becoming the secret weapon businesses didn’t know they needed. It’s like having the brilliance of AI without the hefty price tag or technical headaches—ready to solve problems, enhance operations, and uncover insights, all on demand. Think of it as the “grab-and-go” of AI capabilities. ??? What makes AIaaS exciting isn’t just its accessibility but its versatility. Whether you’re streamlining customer experiences, diving into data-driven insights, or automating repetitive tasks, AIaaS brings scalable intelligence that’s tailored to fit your needs. But here’s the twist: AIaaS is a double-edged sword if misused. It’s not about tossing AI at every challenge like glitter at a party. ?? Instead, it’s about asking the right questions, defining clear objectives, and ensuring AI creates measurable value. My advice? Think big but start smart. Test solutions that align with your business goals and scale strategically. ?? AIaaS isn’t a magic wand—it’s a powerful toolkit. And the businesses that master it? They’re the ones shaping the future. ?? What’s your take? Are you exploring AIaaS yet, or is it still on your tech wishlist? #AIaaS #InsuranceInnovation #DoingBigThings #AIinInsurance

?? Winter is Coming—and So Are the Big Ideas! ?? I’m thrilled to share that I’ll be moderating the first session in Insurtech Insights Winter Webinar Series next week! Although winter is coming, we’re heating things up ?? this winter with a bold discussion on one of my favorite topics: transforming insurtech ideas into tangible impact. Join me on November 21, 2024, for “From Idea to Impact: Accelerating Innovation through Insurtech.” Together with an all-star panel of industry leaders, we’ll explore how to break through the barriers of complex sales cycles and partnership ecosystems to unlock measurable ROI. ?? When: Thursday, November 21, 2024 ? Time: 4 PM GMT | 11 AM EST ?? What makes this session unmissable? We’ll focus on actionable strategies to reimagine the entire insurance value chain—from concept to execution. Whether you’re grappling with bottlenecks or exploring new tech frontiers, this panel has insights you can use. ?? ?? Panelists: Mark Rieder, Head of Innovation, NFP, an Aon company Craig Schedler, VP, Venture and Corporate Development, Northwestern Mutual Damion Walker, Managing Director, Technology Practice, Gallagher ?? Moderating a conversation with these thought leaders is always a privilege, and I can’t wait to dive into the hard questions about what it takes to make innovation stick in our industry. ?? Register here to join us: https://lnkd.in/d4tYbj6R Let’s spark a winter of transformation together! #Innovation #Insurtech #FutureOfInsurance #Webinar

??? Episode Live Now: Brendan Mulcahy on AI, Scaling Distribution, and Data Transformation! Today on Insurance Unplugged: In The Hot Seat, we welcome Brendan Mulcahy, VP of Technology and Innovation Partnerships at SIAA, who shares his insights on the evolving role of technology and AI in insurance distribution. This episode, proudly sponsored by IRYS Insurtech dives deep into: ?? Key Highlights: 1?? AI as an enabler: How AI refines existing channels instead of creating entirely new ones, unlocking innovative partnerships and non-traditional distribution opportunities. 2?? Data quality as a foundation: Why clean data is essential for actionable AI insights and how agencies can address data challenges head-on. 3?? Scaling smartly: Brendan shares what tech vendors often get wrong and how true scalability requires fitting seamlessly into the day-to-day operations of agencies. ?? Brendan’s Call to Action: Start: Pay attention, get involved, and prioritize data. Stop: Falling for marketing hype—focus on real solutions. Continue: Delivering value for end customers when they need it most. ?? Tune in now to hear this engaging and practical conversation: https://lnkd.in/ermXpPPt Let us know your thoughts: How is your organization adapting AI in distribution? ?? Follow Insurance Unplugged for more episodes in this IRYS-sponsored season on #AI in #Distribution, and join the conversation shaping the future of insurance. #InsuranceUnplugged #IRYS #InsuranceDistribution #AIinInsurance

Kicking Off Our Winter Webinar Series: From Idea to Impact: Accelerating Innovation through Insurtech We’re thrilled to announce the launch of our Winter Webinar Series with an exciting first session! On Thursday, November 21, 2024, join us for From Idea to Impact: Accelerating Innovation through Insurtech, an in-depth exploration of how to transform innovative concepts into measurable business outcomes. As technology revolutionises the insurance industry, this webinar will provide actionable strategies for navigating complex sales cycles, building impactful partnerships, and driving end-to-end value chain transformation. Details: Date: November 21, 2024 Time: 4 PM GMT | 11 AM EST Featured Speakers: - Mark Rieder, Head of Innovation, NFP, an Aon company - Craig Schedler, VP, Venture and Corporate Development, Northwestern Mutual - Damion Walker, Managing Director, Technology Practice, Gallagher - Lisa Wardlaw, President & Founder, 360 Digital Immersion (Moderator) Whether you’re looking to accelerate innovation or achieve tangible ROI, this is your chance to gain exclusive insights from leading industry experts. Be part of the conversation. Register now: https://lnkd.in/d4tYbj6R #InsurtechInsights #Insurance #Innovation #Webinar #Insurtech #ROI #Strategy #FutureOfInsurance

Why I Never Embraced RPA—and What That Means for AI I’ve always been someone who goes beyond the quick fix. When I see a problem, I’m not interested in a band-aid; I want to find the root cause and tackle it. RPA (Robotic Process Automation) was something I never subscribed to—it felt more like a heat map highlighting processes needing an overhaul than a long-term solution. RPA, in many cases, only treated symptoms, leaving foundational issues intact. For me, it served a purpose in the digital transformation era, showing where real work was needed. But watching entire companies and consulting practices built around surface-level fixes, I took a different path, focusing on tackling root causes, even when it was the harder road. Now, as we approach AI, we have to recognize that what worked for digital simply won’t cut it for AI. AI isn’t just another layer of digital. We can’t afford to use it as a band-aid. The stakes are higher, the impact deeper. AI demands a more visionary approach—one that requires digging deeper, asking harder questions, and creating systems that evolve and scale sustainably. The real value of AI lies in its power to reshape entire processes and strategies, not just automate steps. I’m curious—what changes do you think we need to ensure AI is applied as a true enabler of transformation, and not just another quick fix? #AI #DigitalTransformation #RootCauseSolutions #Innovation #Leadership