211 LA

211 LA is in the news! ??Thank you to the Los Angeles Sentinel for spotlighting CA vs. Hate, one of 211 LA’s shared initiatives focused on empowering communities, offering resources, and helping individuals report and recover from hate incidents. Discover how we’re building bridges and read the full story here: https://ow.ly/4FLT50UclFv

?? We Did It! ?? - 211 LA is thrilled to announce our recognition at the 37th Annual Productivity and Quality Awards Ceremony for our vital role in the LA vs Hate initiative! ?? This honor reflects our incredible partnerships with the LA County Human Relations Commission, Special Service for Groups, Inc., TaskForce, and many others who proudly serve LA County's vulnerable communities. Together, we’ve served over 50,469 residents and made a real difference in fostering a safer and more inclusive Los Angeles. Thank you to all our partners and supporters—this achievement is shared with all of you! ?? #211LA #LAvsHate #CommunityUnity

?? In honor of United Against Hate Week, the 211 LA team is proud to attend the 2024 Hate Crimes Grantee Conference in Birmingham, Alabama. This multidisciplinary forum brings together award recipients from various Bureau of Justice Assistance programs, including the Matthew Shepard and James Byrd, Jr. Hate Crimes Program, the Emmett Till Cold Case Investigations, and the Community-based Approaches to Prevent and Address Hate Crimes. The team is excited to attend and collaborate with fellow advocates dedicated to making a difference! ?? (If you see us, say hello!) #UnitedAgainstHate #HateCrimesConference #211LA

?? We’re thrilled to announce that United Way is partnering with 211 LA to launch new and improved #211Helpline technology to better respond to the 55,000+ requests for help we receive each year!? ? “The 211 team is excited to unite on an innovative platform to improve call handling and community service,” said Amy L. Story, UWGC Director of Community Connections. “Our adaptable, compassionate staff now have nimble technology to support our direct service efforts and growth!”? ?? The transition to CareSuite will replace our current 211 system, allowing us to implement both existing and new programs on a unified, efficient platform. This partnership marks a first for Los Angeles County’s 211 system and supports new opportunities for UWGC revenue streams, including the expansion of our 211 footprint.? ? As one of the largest information and referral services in the nation, 211 LA assists about 500,000 individuals and families annually and is renowned for its leadership. We were honored to have their talented team on-site for the implementation and rollout! ?? #Team211 #Community #UnitedWeThrive

?? Exciting News! ?? Earlier this month, on July 8th, we were honored to receive a Certificate of Recognition for our dedicated support of the 2024 Older Adult Social Isolation and Loneliness Awareness Campaign. This campaign, organized by the LA County Aging & Disabilities Department, LA County Department of Public Health, Los Angeles Alliance for Community Health & Aging, Los Angeles Social Isolation Impact Coalition, and 211 LA, sheds light on the impact of social isolation on older adult health and well-being, particularly among older adults and people with disabilities. The 2-1-1 line was an integral component in assisting individuals experiencing social isolation to get connected to support. Thank you to everyone who contributed to this important effort! #CommunityImpact #211LA

We're Hiring! Director of Programs (Remote) Are you a strategic, data-driven leader? Join us to enhance productivity, oversee our Community Resource Database, and drive growth! Must be detail-oriented and knowledgeable in performance and operations management. Ready to make a difference? Apply now! . https://lnkd.in/gaHy44dH

We are thrilled to announce that 211 LA has received the prestigious accreditation award with honors from Inform USA! ???? This accreditation, tailored for the Information & Referral (I&R) sector, recognizes our compliance with the highest standards and quality indicators. ?? To earn this esteemed honor, 211 LA excelled in: ?? Call handling quality ?? Resource database maintenance ?? Quality of consultative submission ?? Quality of resource database submission Did you know? Organizations excelling in all four areas represent the top 10% of accredited organizations annually. ?? Thank you to everyone who contributed to this significant milestone! ???? "Securing accreditation with honors isn't just about recognition; it reflects our team's heartfelt dedication to excellence. But beyond the accolades, our passion springs from a deep desire to support our LA County community—it's where our friends, family, and neighbors reside. Every connection is personal, fueling our pursuit of making a genuine difference in their lives." - said Maribel Marin, Executive Director of 211 LA. ?? "We are incredibly proud of this achievement," said Amy Latzer, Chief Operating Officer of 211 LA. "It validates the quality and impact of our work and inspires us to continue pushing the boundaries of what is possible in the I&R sector." - said Amy Latzer, Chief Operating Officer of 211 LA?? #Accreditation #InformUSA #211LA

Join us in celebrating Georgia Sales, who has been honored with the InformUSA Lifetime Achievement Award ?? for her contributions to the Information & Referral (I&R) industry through the 211 HSIS (formerly 211 Taxonomy). Georgia is a true trailblazer ??, with a career spanning over four decades, and as the creator of the widely adopted standard for organizing human service referral databases, her impact is experienced globally ??. Since starting her journey at 211 LA County (formerly InfoLine) in 1981, her dedication and expertise have significantly shaped the landscape of I&R databases across North America. ???? Congrats to Georgia! ???? Maribel Marin, Executive Director of 211 LA, shared, “Georgia's legacy is one of compassion, brilliance, and relentless pursuit of excellence. It has been an honor to witness her journey and celebrate her remarkable achievements. Congratulations, Georgia, on this well-deserved recognition. Your contributions will continue to inspire and guide us all!..." ???? Amy Latzer, Chief Operating Officer of 211 LA, shared, "Georgia's vision and leadership have been instrumental in advancing the I&R field. Her legacy is reflected in the countless individuals and communities who have benefited from improved access to critical services..." ???? #LifetimeAchievement #Trailblazer #211LA ????

Did you hear the great news? ?? 211 LA has been honored with the Innovator of the Year award for Service Delivery for our groundbreaking collaborative work for CA vs. Hate. ???? CA vs. Hate is a non-emergency hate incident and hate crime reporting system designed to support individuals and communities targeted by hate. This vital service partners with the California Civil Rights Department, 211 provider network of CA, and five culturally competent CBOs to ensure that victims of hate get connected to care and supportive services. ???? Maribel Marin, Executive Director of 211 LA, stated, "This award is a testament to our dedication to protecting and supporting all individuals in our community, especially those in underserved communities who are likely to be targeted by hate acts. CA vs. Hate exemplifies our mission to provide critical services with compassion and excellence. This important work wouldn't be possible without the collaboration and support of our partners." ???? #Innovation #ServiceDelivery #CAVsHate #211LA ?????

??Join #LACountyAD as we kick off #OlderAdults Social Isolation & Loneliness Awareness Campaign with #LACounty Public Health & 211 LA! Let's shed light on the impact of social isolation on health and well-being. Remember, staying connected??matters. #ReachOutStayConnected2024 ??Call 2-1-1 or visit https://ow.ly/XZWG50RrgiB for resources to combat social isolation. https://lnkd.in/gfzzpvTB