You're in a UX interview and asked about your problem-solving skills. How do you answer?

I would outline the steps I take from understanding the problem to ideating and iterating on solutions. Providing real-world examples from my portfolio would complement my explanation and demonstrate how I've successfully applied my problem-solving skills in previous projects. Additionally, asking clarifying questions during the interview shows my ability to gather necessary information and ensure a deep understanding of the problem at hand. Overall, showcasing my process, backed by tangible examples, and actively engaging in the discussion through questions would demonstrate my problem-solving skills effectively.

As an interviewer in a UX interview, when assessing a candidate's problem-solving skills, I'd ask them to describe a specific scenario where they encountered a challenging problem during a project. I'd like to hear about their approach to understanding the problem, the steps they took to find a solution, and how they evaluated the effectiveness of their solution. I'm interested in learning about their creativity, analytical thinking, and ability to adapt their approach based on user feedback and project constraints.

I would highlight my approach to defining the problem clearly and in as much detail as possible, this involves understanding the user's needs, pain points, and the context in which they're experiencing the problem. The more details you uncover while defining the easier it is to solve it. I’d emphasize the importance of observing how users interact with the current situation in their natural environment, which can uncover frustrations and behaviors you might miss otherwise. Additionally, I would provide examples of past projects where I successfully tackled complex problems showcasing the solution and improved designs.

Problem-solving means how you are solving a certain problem, and identifying the problem itself should be the first step. Iteration and user testing are methods that we can use to understand the problem better and to provide better solutions. As a designer, I would show an example from my portfolio (it can be about a small feature) and explain the process, challenges, and also show the results achieved afterward.

Showing off your design problem-solving skills means explaining how you tackle a design challenge from start to finish. This includes identifying the problem, researching, coming up with ideas, making prototypes, and testing them. You can use a step-by-step process like the Double Diamond or Design Thinking to make your approach clear and show that you focus on the users. Mentioning the tools and methods you use, like creating user profiles, mapping out their experiences, sketching out design plans, or running tests to improve your designs, also helps highlight your focus and creative thinking.

Before an interview I try to send over 1 or two case studies with a lil paragraph how it may relate to the opportunity. Worst case they didn’t take the time to look it over but I feel better prepared. Best case we get to having a deeper conversation sooner & gives me more opportunity to learn about them.

When asked about problem-solving in a UX interview, I emphasize my experience through specific project examples. Using the STAR method, I outline a situation where a user problem existed, detail my task in addressing it, describe the actions I took to solve it, and share the results achieved. For instance, in one project, I identified a significant drop in user engagement. My task was to enhance the interface to improve usability. By redesigning the navigation and simplifying the user flow, we saw a 30% increase in user engagement. This approach not only shows my problem-solving skills but also demonstrates the tangible impact of my solutions, backed by metrics like user engagement rates.

In UX interviews, I draw upon concrete assignment stories to demonstrate my hassle-fixing prowess. One such instance involved addressing a wonderful decline in user engagement. Tasked with enhancing usability, I meticulously analyzed the interface and recognized pain factors in navigation. Employing the STAR approach, I strategically redesigned the person float, simplifying pathways and improving accessibility. The end result? A exceptional 30% surge in user engagement metrics. This instance underscores my adeptness at pinpointing user troubles, devising effective techniques, and handing over tangible consequences.

In UX interviews we are usually asked about our approach to solving design problems. there are many ways to answer, but in most cases, going to our experience and finding a real-life example for a past project with proven effects is best to point to our portfolios; mine mirrors my work methodology, which is led by design thinking. Each project case study is a step-by-step journey through the design thinking stages: empathize, define, ideate, prototype, and test. At each step, I detail the exercises and how they presented me with a more effective solution. This method showcases my strategic process and highlights how deeply I dive into understanding user needs to craft impactful designs.

Illustrate your problem-solving skills with real-life examples from your past projects. Walk the interviewer through specific instances where you encountered challenges, how you addressed them, and the outcomes achieved. This demonstrates your ability to apply problem-solving techniques in practical scenarios.

In a UX interview, I stress the importance of thinking out loud while solving problems. It's crucial to verbalize thoughts, ideas, and rationale to showcase problem-solving skills effectively. When addressing a problem, I ask clarifying questions like: - Who are the target users, and what are their main pain points? - What are the primary goals the solution aims to achieve? - Are there any existing user research findings or data available? - What are the technical constraints or limitations we need to consider? These questions help ensure a comprehensive understanding of the problem and guide the creation of user-centered and feasible solutions.

I would ask about the audience, the goals we want to achieve for them and for the business. What data is available that we could look at to make it formed decisions about the best way forward? This shows user-centric approach, being inquisitive and focused on delivering measurable results and outcomes. Asking questions is better than answering them.

As a UX expert, I'd emphasize that asking clarifying questions is a critical step in the design thinking process. It demonstrates a strategic approach to problem-solving, ensuring that solutions are grounded in user needs and business goals. This method also helps in avoiding costly revisions by aligning the design direction with stakeholder expectations early on. It's a practice that underscores the importance of research and validation before diving into ideation and prototyping.

Here are some questions to ask: 1. Who are the users we're targeting? 2. What are the main goals for this project? 3. Can you describe any current challenges users face? 4. Are there specific scenarios we should consider? 5. What are the key business objectives? 6. Are there any technical limitations we should be aware of? 7. What resources do we have available? 8. What are our project timelines?

When faced with design challenge Qs in interviews & real-life scenarios, we sometimes jump straight to solution mode, which never leads to the best solutions. Instead, ask clarifying questions. Understanding the full context is crucial—who are the users? What are their needs & pain points? What are the business goals? These will help us understand the scope & limitations we're working with. By doing that, we demonstrate curiosity, analytical thinking, and empathy. Showing that effective solutions come not from making assumptions but from a deep understanding of user & business needs will make you look like a pro who ensures any proposed solution is grounded in real needs and aligned with strategic goals. This will impress the interviewer.

When presented with a design problem during UX interviews, verbalizing your thought process is important to show communicative abilities and openness to feedback. So, Instead, share your thought process openly. Thinking out loud lets the interviewer into your creative and analytical mind. Work interviews aren't just about showcasing your problem-solving skills but about testing your collaboration and whether you're open to feedback and iterative improvement. Articulating your decisions reveals confidence, creativity, and the ability to communicate effectively. It turns the interview into a dynamic exchange, demonstrating your readiness to engage in the collaborative and often iterative nature of UX design.

Lors d'un processus comme celui-ci il est bon de normaliser et d'expliquer les tenants et les aboutissants de notre démarche. Tout doit être fait en fonction de 2 choses : - la problématique - l'utilisateur Durant les entretiens aucun jugement de valeur ne dois venir perturber la bonne marche et le bon déroulement de l'interview

During problem-solving exercises or discussions in a UX Interview, it is good to verbalize your thought process. Share your reasoning behind each decision, the considerations you're taking into account, and any assumptions you're making. This allows the interviewer to gain insight into your problem-solving approach and analytical skills.

Thinking out loud isn't just talking - it's a collaborative problem-solving session. While verbalizing your thought process is key, frame it as a discussion with the interviewer. Explain your thought process clearly, then actively listen to their feedback or suggestions. This collaborative approach demonstrates your openness to different perspectives and ability to adapt your thinking based on new information. Helpful Tip: Practice "thinking out loud" with a friend. Simulate an interview setting and practice explaining your approach to a design problem while thinking out loud. This helps you refine your communication style and feel comfortable verbalizing your thought process in a real interview situation.

Show don't tell! In interviews, actions speak louder than words! Having a clear understanding of what the company wants and how you can solve thier problem is the key. It's always good to explain your problem-solving process, but showing a relevant project from your portfolio is even better. Even if you haven't done something that is 100% similar to what they expect, you can show the most relevant example, walk them through the process, make them live the experience, and then you can add some relevant solution in the end so they understand how your skills and experiences can directly benefit their company.

Solving UX problems are not always just UX, it’s a whole world of contradicting wants and agendas, not always part of the pure UX solution. It requires an artistic blend of creativity and strategic thinking. You must navigate the complexities of multiple stakeholders with different agendas, while keeping the user at the core. The key is to approach problems through diverse lenses, collaborating with cross-functional teams to brainstorm innovative solutions. Embrace the chaos and uncertainties, steering your team towards impactful experiences that not only meet requirements but delight users.

Yes, in UX interviews, it's important to remember that we are being tested not only in our abilities to design eye-catching designs. demonstrating how we arrived at our solutions is as crucial as the solution itself. presenting the tools you used from your toolbox, like sketches, diagrams, mockups, or prototypes, to bring your ideas to life. Guide your interviewer through your design journey, highlighting the key aspects, the benefits it brings to the users, and how it aligns with the business goals. storytelling and the way we present our projects is super important. It’s about proving your ability to deliver tangible value to users and the business, which will mark you as a comprehensive UX designer.

If applicable, showcase any sketches, wireframes, prototypes, or research findings that demonstrate your problem-solving process. Visual aids can provide concrete evidence of your abilities and help the interviewer understand your approach more clearly

Avant un entretien, il est pertinent de se renseigner sur l’entreprise et le cercle d’activité qui est associé. Une légère analyse de concurrence et grace à nos expériences d’UX design, un mini audit du site ou de l’application mobile, cela permet de présenter nos travaux les plus pertinents et faire écho avec les problématiques que le client rencontre. Souvent le secteur n’est pas le même mais la solution trouvé pour un précédent projet peut s’appliquer au nouveau projet, il faut savoir analyser la problématique sans rester dans le même secteur .

As someone who frequently interviews UX professionals, I can tell you that problem-solving is a core competency we highly value. Here's what would impress me: process, user-centricity, examples, and willingness to iterate. Remember, the answer itself is less important than the approach. Speak confidently, showcase your thought process, and demonstrate your passion for creating user-centered solutions.

Considerar habilidades que v?o para além da disciplina, tais como: colabora??o, poder de influência, constru??o de narrativa, poder de síntese e flexibilidade.

Yes, it is of utmost importance that a UX problem you propose to solve focuses majorly on the user. However, in a business scenario there are other stakeholders to consider. Your problem solving skills, especially when asked about in an interview, must also consider the other stakeholders: technology, investors, the organisation, sales, etc. UX problems, as Nadav rightly pointed above, are not isolated problems. It is the job of the designer to do what is best for the user keeping a bunch of other considerations in mind.

Drawing from my experience of participating in numerous interviews and conducting some for junior positions, I observe candidates' presentation style, answer structure, clarity regarding the problem, and their ability to define it succinctly. These aspects indicate their enthusiasm for understanding users and their pain points, as well as their potential effectiveness in devising solutions for them within the company I'm recruiting for.

"My approach to problem-solving revolves around understanding the user's needs and perspectives. To achieve this, I often employ the five stages of theDesign Thinking framework: Empathize: I immerse myself in the user's world through methods like interviews, surveys, and observation. Define: I distill the insights gathered into a clear, concise problem statement. Brainstorm: Prototype Test For instance, in a recent project [describe a project using the STAR method (Situation, Task, Action, Results)], I applied this framework to address [specific challenge]. Through this experience, I learned the importance of [key lesson about problem-solving], such as the value of seeking diverse perspectives and the power of rapid prototyping."