You’re struggling to resolve a conflict. What tools can you use to make the process smoother?
Conflict is inevitable in any human interaction, but it doesn't have to be destructive or stressful. If you're struggling to resolve a conflict with someone, whether it's a colleague, a friend, a family member, or a customer, you can use some tools to make the process smoother and more productive. In this article, we'll share some tips on how to prepare, communicate, listen, empathize, negotiate, and follow up when you're facing a conflict situation.
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Athandwe NdlebeTalent Acquisition / Talent Development
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Patricia de la CruzTransforming Companies with Emotional Intelligence and Soft Skills Training | Boosting Employee Development and…