登录查看更多内容

You're struggling with resistance to change in facilitation sessions. How can you foster open communication?

由人工智能和领英社区提供技术支持

Facilitating sessions can be challenging, especially when participants resist change. As a facilitator, your role is to guide discussions and help the group reach a consensus. However, resistance can create roadblocks. To overcome this, fostering open communication is key. By creating a safe environment where everyone feels heard and respected, you can encourage participants to share their thoughts and concerns. This involves actively listening, acknowledging different perspectives, and being transparent about the process and its goals. Remember, your aim is to facilitate progress, not to dictate it.

在这篇协作文章中查找专家回答

由社区从 3 条内容中精选。了解更多

1 Understand Resistance

Resistance to change is a natural human response, often rooted in fear or discomfort with the unknown. In facilitation sessions, it's crucial to recognize the signs of resistance, such as reluctance to participate or outright opposition to ideas. Acknowledge these feelings without judgment and seek to understand the underlying concerns. By validating participants' emotions and creating a space for them to express their views, you can begin to address the causes of resistance. This understanding paves the way for more productive discussions and a willingness to consider new possibilities.

添加您的观点

2 Build Trust

Trust is the cornerstone of effective facilitation. When participants trust you and each other, they're more likely to engage in open communication. To build trust, start by establishing clear ground rules for respectful dialogue and confidentiality. Be consistent in your approach and follow through on promises. Show genuine interest in participants' input and give credit where it's due. By demonstrating that you value their contributions and are committed to a fair process, you'll foster a sense of security that encourages openness and collaboration.

添加您的观点

Boris Rocha Maldonado

| Acompa?o a líderes & equipos para que conozcan, apropien y desarrollen sus Talentos | Mentor | Speaker | Advisor | Director | Docente | Conferencista | Coach Certificado CliftonStrengths | Horas Consultoría+2400
举报内容
En mi experiencia como líder será clave el generar confianza en un equipo de alto desempe?o, te comparto una acción que puede ser determinante a la hora de inspirar confianza: Comunicación transparente y abierta: Mantén a tu equipo informado sobre las decisiones, cambios y objetivos, además puedes fomentar un ambiente donde todos se sientan cómodos compartiendo sus ideas y preocupaciones, asì mismo, la transparencia ayuda a construir una base de confianza, ya que los miembros del equipo de alto desempe?o saben que pueden contar con información precisa y honesta.

已翻译

赞

3 Active Listening

Active listening is a powerful tool in overcoming resistance. It involves fully concentrating on the speaker, understanding their message, and responding thoughtfully. To practice active listening, maintain eye contact, use affirming body language, and avoid interrupting. Paraphrase what you've heard to ensure clarity and show that you're engaged. When participants feel heard, they're more likely to lower their defenses and participate constructively. Active listening also helps you gather valuable insights that can steer the session towards positive outcomes.

添加您的观点

Boris Rocha Maldonado

| Acompa?o a líderes & equipos para que conozcan, apropien y desarrollen sus Talentos | Mentor | Speaker | Advisor | Director | Docente | Conferencista | Coach Certificado CliftonStrengths | Horas Consultoría+2400
举报内容
Desde mi experiencia como líder el aspecto más importante para promover la escucha activa y vencer la resistencia en un equipo de alto desempe?o es crear un ambiente de confianza y seguridad psicológica. Aquí te comparto algunos aspectos a tener en cuenta:Fomenta un entorno seguro, modela la escucha activa, reconoce y valora las contribuciones, facilita la comunicación abierta.,Promover la escucha activa no solo ayuda a vencer la resistencia, sino que también fortalece la cohesión del equipo y mejora la toma de decisiones.

已翻译

赞

4 Encourage Dialogue

Dialogue is the exchange of ideas with the aim of understanding each other's perspectives, not necessarily agreeing with them. Encourage dialogue in your sessions by asking open-ended questions that prompt reflection and discussion. Facilitate the sharing of diverse viewpoints by giving everyone a chance to speak and by drawing out quieter group members. Use techniques like brainstorming or small group discussions to stimulate conversation. When dialogue flows freely, resistance can give way to curiosity and new ideas.

添加您的观点

Boris Rocha Maldonado

| Acompa?o a líderes & equipos para que conozcan, apropien y desarrollen sus Talentos | Mentor | Speaker | Advisor | Director | Docente | Conferencista | Coach Certificado CliftonStrengths | Horas Consultoría+2400
举报内容
Como líder de equipos de alto desempe?o, se que el diálogo es una herramienta poderosa para generar y promover el intercambio de ideas con el objetivo de comprender las perspectivas de los demás, que genera compromiso, inclusión, respeto, así mismo, lo más destacado es fomentar una cultura de respeto y apertura, a continuación te comparto algunos aspectos a tener en cuenta como líder: Establecer normas de comunicación, facilitar espacios de diálogo, practicar la empatía, reconocer y valorar la diversidad de opiniones, ser un modelo a seguir, así como el fomentar la retroalimentación constructiva.

已翻译

赞

5 Provide Clarity

Often, resistance stems from confusion or lack of information. As a facilitator, it's your job to provide clarity on the goals of the session, the change process, and the outcomes expected. Clearly outline the steps that will be taken and the roles each participant will play. When everyone understands the 'why' and 'how' of the change process, they're more likely to get on board. Transparent communication reduces uncertainty and helps align the group's efforts towards a common objective.

添加您的观点

6 Reinforce Positives

Highlighting the positive aspects of change can shift perspectives and reduce resistance. Focus on the benefits that change can bring to individuals and the group as a whole. Share success stories or potential improvements that can result from adopting new ideas. Reinforce the value of each participant's contribution to these positive outcomes. When people see the tangible benefits of change and feel that they are part of something meaningful, their enthusiasm often overcomes their initial reluctance.

添加您的观点

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Facilitation

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

You're struggling with resistance to change in facilitation sessions. How can you foster open communication?

1

2

3

4

5

6

7

1 Understand Resistance

2 Build Trust

3 Active Listening

4 Encourage Dialogue

5 Provide Clarity

6 Reinforce Positives

7 Here’s what else to consider

Facilitation

给文章评分

感谢您的反馈

更多Facilitation相关文章

更多相关阅读内容

You're struggling with resistance to change in facilitation sessions. How can you foster open communication?

1

2

3

4

5

6

7

1 Understand Resistance

2 Build Trust

3 Active Listening

4 Encourage Dialogue

5 Provide Clarity

6 Reinforce Positives

7 Here’s what else to consider

Facilitation

给文章评分

感谢您的反馈

查看其他技能