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Last updated on 2025年1月8日

You’re struggling to manage your laboratory. How can a mentor help you develop your communication skills?

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Managing a laboratory is not only about conducting research and experiments, but also about leading and communicating with your team, collaborators, and stakeholders. However, communication skills are often overlooked or underdeveloped in the scientific field, leading to misunderstandings, conflicts, and inefficiencies. If you’re struggling to manage your laboratory effectively, you might benefit from finding a mentor who can help you improve your communication skills. Here are some ways a mentor can support you in this area.

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Abdullah Bin Arshad

Medical Laboratory Technologist | Healthcare Management | I Streamline Laboratory Operations for Healthcare…

1 Identify your strengths and weaknesses

A mentor can provide you with honest and constructive feedback on your communication style, skills, and habits. They can help you assess your strengths and weaknesses, and identify the areas that need improvement. For example, they can point out if you’re too vague or too detailed in your instructions, if you’re not listening actively to your team members, or if you’re avoiding difficult conversations. A mentor can also help you set realistic and measurable goals for your communication development, and monitor your progress over time.

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Abdullah Bin Arshad

Medical Laboratory Technologist | Healthcare Management | I Streamline Laboratory Operations for Healthcare Organizations
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??A mentor can help you identify areas where your communication skills excel and where they could be improved. For instance, they might observe that you are clear and concise when communicating test results but struggle to convey complex technical information to non-technical stakeholders.

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Luciene Scherer

Consultora em Saúde, Planejamento e Produtividade Sustentável | Especialista em Desenvolvimento de Lideran?as e Bem-Estar Corporativo /Farmacêutica
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Treinamento em escuta ativa: Um dos aspectos mais importantes da comunica??o é a escuta ativa. Um mentor pode orientá-lo sobre como ser mais receptivo e atento durante as intera??es, ajudando a evitar mal-entendidos e garantindo que você compreenda completamente as necessidades e preocupa??es de sua equipe e parceiros.

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2 Share their experience and advice

A mentor can share their own experience and advice on how to communicate effectively in different situations and contexts. They can give you examples of how they handled challenging scenarios, such as giving feedback, resolving conflicts, negotiating resources, or presenting results. They can also offer you tips and tricks on how to use various communication tools and platforms, such as emails, reports, meetings, or presentations. A mentor can also introduce you to their network and help you expand your connections and collaborations.

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Abdullah Bin Arshad

Medical Laboratory Technologist | Healthcare Management | I Streamline Laboratory Operations for Healthcare Organizations
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??Drawing from their own experiences, mentors can provide valuable advice on effective communication strategies. For example, they may share how they successfully communicated with clinicians to ensure accurate interpretation of laboratory results, highlighting the importance of clarity and context in such interactions.

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3 Teach you new skills and techniques

A mentor can teach you new skills and techniques that can enhance your communication abilities and confidence. They can help you improve your verbal and non-verbal communication, such as your tone, voice, body language, and eye contact. They can also help you develop your emotional intelligence, such as your empathy, self-awareness, and self-regulation. A mentor can also coach you on how to communicate with different audiences and personalities, such as your peers, supervisors, funders, or the public.

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Abdullah Bin Arshad

Medical Laboratory Technologist | Healthcare Management | I Streamline Laboratory Operations for Healthcare Organizations
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??Mentors can teach you new communication skills and techniques tailored to your role as a medical laboratory technologist. For instance, they might coach you on how to adapt your communication style when presenting research findings at conferences or when communicating with patients about test procedures and results.

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4 Support you in applying your learning

A mentor can support you in applying your learning and practicing your communication skills in real situations. They can provide you with opportunities to observe them communicate in their own laboratory or workplace, and invite you to join them in relevant events or activities. They can also encourage you to seek feedback from others and reflect on your communication outcomes and challenges. A mentor can also celebrate your achievements and motivate you to keep learning and improving.

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Abdullah Bin Arshad

Medical Laboratory Technologist | Healthcare Management | I Streamline Laboratory Operations for Healthcare Organizations
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??A mentor can support you in applying the communication skills you've learned in real-world scenarios. For example, they might provide feedback and guidance as you prepare a presentation for a departmental meeting or practice role-playing difficult conversations with patients or colleagues.

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5 Challenge you to grow and innovate

A mentor can challenge you to grow and innovate as a laboratory manager and a communicator. They can expose you to new perspectives and ideas that can broaden your horizons and inspire you to think creatively. They can also push you to step out of your comfort zone and take risks that can help you learn from your mistakes and failures. A mentor can also hold you accountable for your actions and decisions, and help you overcome your fears and doubts.

Managing a laboratory requires effective communication skills that can help you lead your team, collaborate with others, and communicate your research. A mentor can help you develop your communication skills by providing feedback, advice, skills, support, and challenges. If you’re looking for a mentor, you can start by asking your colleagues, supervisors, or professional associations for recommendations, or by searching online platforms or programs that match mentors and mentees.

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Abdullah Bin Arshad

Medical Laboratory Technologist | Healthcare Management | I Streamline Laboratory Operations for Healthcare Organizations
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??Mentors can challenge you to step out of your comfort zone and explore innovative ways to enhance your communication skills. For instance, they might encourage you to participate in interdisciplinary team meetings to gain exposure to different communication styles and perspectives, fostering adaptability and innovation in your approach.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You’re struggling to manage your laboratory. How can a mentor help you develop your communication skills?

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1 Identify your strengths and weaknesses

2 Share their experience and advice

3 Teach you new skills and techniques

4 Support you in applying your learning

5 Challenge you to grow and innovate

6 Here’s what else to consider

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