Last updated on 2024年10月1日

You're stepping into a new supervisory role. What skills do you need to excel?

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Congratulations on your new supervisory role! As you prepare to take on this exciting challenge, it's crucial to understand that the skills required for success go beyond industry knowledge and technical expertise. You're now in a position where you'll need to manage people, projects, and expectations, all while fostering a productive and positive work environment. To excel in your new role, there are several key skills you should focus on developing. These skills will help you navigate the complexities of team leadership and ensure you're equipped to handle the responsibilities that come with supervisory duties.

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Antony Xavier

Global Talent Management & Operations Lead | Expert in U.S. Remote Workforce Management, Talent Enablement & Strategic…
Jorge F. Chaverri M.

Formador de Líderes en Comunicación Humana | Coach de Top Performers | The Mind Coach?

1 Effective Communication

To be an effective supervisor, you must master the art of communication. This involves clearly conveying expectations, providing constructive feedback, and actively listening to your team's concerns and ideas. Remember, communication is a two-way street; encouraging open dialogue will not only help you understand your team better but also build trust. When your team members feel heard and understood, they're more likely to be engaged and motivated, which can lead to improved performance and morale.

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Antony Xavier

Global Talent Management & Operations Lead | Expert in U.S. Remote Workforce Management, Talent Enablement & Strategic Planning
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Stepping into a new supervisory role requires a mix of essential skills to lead effectively. Confidence is key for making decisions, while empathy helps in understanding and supporting your team's needs. Openness encourages transparent communication and feedback, creating a trusting environment. The ability to handle conflicts calmly and negotiate solutions ensures balance between team and organizational goals. Strategic thinking, adaptability, and strong delegation are equally crucial for guiding the team toward success. Developing these skills will help you excel as a supervisor and build a thriving, motivated team.

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Jorge F. Chaverri M.

Formador de Líderes en Comunicación Humana | Coach de Top Performers | The Mind Coach?
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Una persona que comience su camino como supervisor, sin duda lleve llevar sus habilidades de comunicación al siguiente nivel. Las habilidades fundamentales: Escuchar, Hacer preguntas y Conectar con tu equipo para inspirar confianza. ?Para qué sirven las habilidades de comunicación? - Para llegar a acuerdos. - Para solucionar conflictos. - Para negociar. - Para inspirar. - Para hablar en público. - Para contar historias. - Para hacer preguntas. - Para hacer peticiones. - Para hablar de emociones. - Para dar nuestra opinión. - Para motivar. - Para gestionar el cambio. -Etc.

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Pamela Brown

Deli Clerk at Publix Super Markets
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Demonstrate to team members how they can achieve success by sharing positive experiences. Be helpful with each and every customer.Ask customers questions to determine what they are looking for and then show what they are looking for.

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Julio Mendoza Pérez

Magíster en SCM | Almacenes | Abastecimiento | Cadena de suministro | Distribución | Transporte | Inventarios | KPI | Operaciones | SAP | BPA | Kanban | Power BI | Retail | E-Commerce | última Milla | Log. Inversa |
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Cuando asumo un nuevo rol de supervisión, visualizo mi equipo como un engranaje complejo que necesita estar perfectamente sincronizado para alcanzar su máximo rendimiento. Al igual que un director de orquesta, mi objetivo es conducir a cada miembro del equipo hacia una armonía de objetivos comunes. En resumen, mi enfoque como supervisor se basa en la combinación de habilidades técnicas y blandas, con el objetivo de construir un equipo altamente efectivo y comprometido. Al igual que un arquitecto dise?a un edificio sólido y funcional, mi objetivo es construir un equipo que sea capaz de superar cualquier desafío y alcanzar el éxito.

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2 Team Leadership

Leading a team requires more than just delegating tasks; it's about inspiring and motivating your team to achieve common goals. To do this, you need to understand each team member's strengths, weaknesses, and aspirations. Use this knowledge to assign tasks that align with their abilities and provide opportunities for growth. A good supervisor also recognizes the importance of team dynamics and works to foster a collaborative environment where everyone feels valued and respected.

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Pamela Brown

Deli Clerk at Publix Super Markets
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I try to listen to others and then try to point out other objectives that would accomplish the same goals . Then when they understand I help them to achieve their objectives.

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3 Decision Making

As a supervisor, you'll be faced with numerous decisions that can impact your team and the organization. Developing strong decision-making skills involves gathering relevant information, considering the potential outcomes, and making choices that align with your team's objectives. It's also important to be decisive and confident in your decisions while remaining open to feedback and adapting when necessary.

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4 Conflict Resolution

Conflict is inevitable in any workplace, but how you handle it can make all the difference. Effective conflict resolution requires you to be impartial, patient, and skilled in negotiation. Your goal should be to address issues before they escalate, facilitate constructive discussions, and find solutions that are acceptable to all parties involved. By managing conflicts promptly and fairly, you'll maintain a healthy work environment and minimize disruptions.

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5 Time Management

Supervisors often juggle multiple responsibilities, so efficient time management is essential. This means prioritizing tasks, setting realistic deadlines, and avoiding procrastination. It also involves helping your team manage their time effectively. By demonstrating good time management practices, you'll set a positive example for your team and ensure that projects are completed on time and within budget.

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Pamela Brown

Deli Clerk at Publix Super Markets
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Some people will not agree with the ideas you have but if you are patient and can demonstrate why you feel the proper way to communicate with them they may agree with your approach

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6 Continuous Learning

The business world is constantly evolving, and as a supervisor, you need to stay informed about industry trends and best practices. Commit to continuous learning by seeking out professional development opportunities, attending workshops, and reading relevant literature. This will not only enhance your own skills but also enable you to bring new ideas and approaches to your team, keeping them competitive and innovative.

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You're stepping into a new supervisory role. What skills do you need to excel?

1

2

3

4

5

6

1 Effective Communication

2 Team Leadership

3 Decision Making

4 Conflict Resolution

5 Time Management

6 Continuous Learning

Supervisory Skills

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You're stepping into a new supervisory role. What skills do you need to excel?

1

2

3

4

5

6

1 Effective Communication

2 Team Leadership

3 Decision Making

4 Conflict Resolution

5 Time Management

6 Continuous Learning

Supervisory Skills

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