登录查看更多内容

You’re a small airline looking to improve your passenger reservation software. What are your best options?

由人工智能和领英社区提供技术支持

As a small airline, you want to offer your customers a smooth and convenient booking experience, while managing your flight operations efficiently and cost-effectively. However, you may not have the resources or expertise to develop your own passenger reservation software, or to maintain and upgrade it regularly. That's why you need to consider your best options for choosing or improving your passenger reservation software. In this article, we'll explore some of the factors and features that you should look for, and some of the solutions that are available for small airlines.

此文章中的业界达人

由社区从 4 条内容中精选。了解更多

Cyril George

Chief Commercial Officer |Sea/Air / Road Shipping & Relocation, IATA - Airports & Cargo Management
Adam K.

Human Resources Manager

1 Why passenger reservation software matters

Passenger reservation software, or PSS for short, is the system that allows you to sell tickets, manage inventory, check-in passengers, issue boarding passes, and handle disruptions. It's the core of your airline's customer service and revenue management. A good PSS can help you increase your sales, optimize your seat allocation, reduce your operational costs, and enhance your customer satisfaction. A bad PSS can cause you to lose customers, waste resources, and face compliance issues.

添加您的观点

Mohamed Lashin

Sales Operations Manager @ ICT-Misr
举报内容
Handel disruption ? ?..................... What kind of disruption??.......... Human chate back office must be Lost and found

已翻译

赞

2 What to look for in a passenger reservation software

When choosing or improving your passenger reservation software, you should take into account several factors, such as scalability, flexibility, integration, security, and compliance. The software should be able to grow with your business and handle fluctuations in demand and capacity. It should also be able to adapt to your specific needs and allow you to customize your fares, products, and services. Additionally, it should be able to connect with other systems, such as your website, mobile app, payment gateway, loyalty program, and third-party distribution channels. Furthermore, the software should be able to protect your data, transactions, and customers from cyberattacks and fraud. Lastly, it should meet the regulatory and industry standards set by organizations like IATA, PCI, GDPR, and NDC.

添加您的观点

Adam K.

Human Resources Manager
举报内容
As a small airline, your best options for improving passenger reservation software might involve considering modern cloud-based reservation systems that offer scalability, flexibility, and cost-effectiveness. Consider platforms that offer mobile compatibility and a user-friendly interface for both your staff and passengers. It's also beneficial to explore software options that provide robust reporting and analytics capabilities, allowing you to make data-driven decisions to optimize your operations and enhance the passenger experience. A focus on security and compliance with industry standards is equally important when evaluating reservation software options.

已翻译

赞
Mohamed Lashin

Sales Operations Manager @ ICT-Misr
举报内容
More important to be integrate with travel information sources like visa information required or not...and what nationality required a transit visa or not...like TIM before

已翻译

赞

3 How to choose a passenger reservation software

When selecting a passenger reservation software, you have three main options: in-house, hosted, or cloud-based. An in-house solution gives you full control and customization, but requires a significant investment as well as expertise and maintenance. Meanwhile, a hosted solution reduces your upfront and ongoing costs, yet limits your control and customization. Alternatively, a cloud-based solution offers low costs, high scalability, and easy integration with some control and customization. Thus, it provides the best of both worlds.

添加您的观点

Cyril George

Chief Commercial Officer |Sea/Air / Road Shipping & Relocation, IATA - Airports & Cargo Management
举报内容
When choosing a passenger reservation system software, consider factors such as: Scalability: Ensure the software can handle your current and future passenger volumes. Integration: Check compatibility with existing systems like payment gateways and CRM. User-Friendly Interface: Opt for intuitive software to streamline reservation processes for both staff and passengers. Mobile Accessibility: Confirm that the system is mobile-friendly for passengers to make reservations easily. Security: Prioritize robust security features to protect passenger data and transactions. Reporting and Analytics: Look for tools that provide insights into passenger trends and reservation performance.

已翻译

赞

4 What are some of the best options for small airlines

When looking for a passenger reservation software provider, small airlines need to be mindful of cost, complexity, and rigidity. Fortunately, there are several options that are designed for small airlines and offer cloud-based solutions. Radixx specializes in low-cost and hybrid airlines, offering a comprehensive suite of products and services with the lowest cost per booking in the industry. AirNGO focuses on regional and charter airlines, providing a simple and user-friendly platform with a mobile app, website builder, and CRM tool. Zenon caters to start-up and niche airlines, offering a modular and customizable platform with a web service API, BI tool, and loyalty program. All three providers claim to have the fastest implementation time, most flexible and innovative solution, or lowest cost per booking in the industry respectively.

添加您的观点

5 How to improve your passenger reservation software

If you want to improve your passenger reservation software, you should upgrade it to ensure it runs smoothly, securely, and compliantly. Additionally, look for new features and functionalities to enhance your performance and customer experience. Integrating your software with other systems is also important to ensure a seamless and consistent data flow and communication. Moreover, you should evaluate your software's performance to ensure it meets your goals and expectations. Additionally, seek feedback from customers and stakeholders to identify areas of improvement and satisfaction.

添加您的观点

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Airline Management

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

You’re a small airline looking to improve your passenger reservation software. What are your best options?

1

2

3

4

5

6

1 Why passenger reservation software matters

2 What to look for in a passenger reservation software

3 How to choose a passenger reservation software

4 What are some of the best options for small airlines

5 How to improve your passenger reservation software

6 Here’s what else to consider

Airline Management

给文章评分

感谢您的反馈

更多Airline Management相关文章

更多相关阅读内容

You’re a small airline looking to improve your passenger reservation software. What are your best options?

1

2

3

4

5

6

1 Why passenger reservation software matters

2 What to look for in a passenger reservation software

3 How to choose a passenger reservation software

4 What are some of the best options for small airlines

5 How to improve your passenger reservation software

6 Here’s what else to consider

Airline Management

给文章评分

感谢您的反馈

查看其他技能