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You’re running a hospitality business. How can you find the best staff scheduling software?

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Staff scheduling is a crucial task for any hospitality business, whether it's a hotel, a restaurant, a spa, or a catering service. You need to balance the needs of your customers, your employees, and your budget, while ensuring quality service and compliance with labor laws. That's why finding the best staff scheduling software can make a huge difference in your operations, efficiency, and profitability.

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Vignesh Venkatraman

Hotel Manager at Holiday Inn Express Chennai OMR Thoraipakkam
Afonso Magalh?es

DIRECTOR OF SALES | ANDAZ LISBON
Peter Lukacs, MSc

Operations Executive | Bridging Environmental Engineering Expertise with Hospitality Excellence

1 What is staff scheduling software?

Staff scheduling software is a tool that helps you create, manage, and communicate shifts, tasks, and availability for your staff. It can also help you track time, attendance, payroll, performance, and feedback. Some staff scheduling software can integrate with other systems, such as point of sale, inventory, accounting, or booking. Staff scheduling software can save you time, money, and hassle by automating and streamlining your scheduling process.

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Vignesh Venkatraman

Hotel Manager at Holiday Inn Express Chennai OMR Thoraipakkam
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Look for staff scheduling software with intuitive interfaces for easy adoption. Prioritize flexibility, allowing customization of schedules based on seasonal demands. Ensure compatibility with various devices for accessibility. Look for automation features, like shift swaps and time-off requests, reducing manual workload. Integration with payroll and HR systems is crucial for seamless operations. Opt for software offering real-time updates and communication tools to enhance team collaboration. Scalability is key, to accommodating the growth of your hospitality business. Lastly, prioritize software with robust reporting and analytics for efficient workforce management.

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Afonso Magalh?es

DIRECTOR OF SALES | ANDAZ LISBON
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Scheduling software like Deputy, When I Work, or TimeCloud, is essential for hospitality managers. Such tools streamline staff scheduling, improve communication, and enhance overall operational efficiency. By automating and optimizing the scheduling process, managers can ensure adequate staffing levels, reduce conflicts, and ultimately provide a smoother and more satisfying experience for both staff and customers.

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Peter Lukacs, MSc

Operations Executive | Bridging Environmental Engineering Expertise with Hospitality Excellence
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It will tell what time of the day or week, or in which month of the year you need more labor, and by adding more labour, which hours or time frames be the ones that will be busiest.

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Waldin Duran, CHIA

En el negocio de servir a las personas | Director de Ventas & Marketing | Influencer Hotelero | Estratega en Generación de Ingresos Hoteleros | Ventas, Marketing | Innovador con Inteligencia Artificial | Keynote Speaker
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Key considerations include: - Functionality: It should integrate with existing systems like POS and inventory, streamlining shift management and task allocation. - Ease of Use: Opt for an intuitive, user-friendly interface. This ensures smooth adoption by your team. - Mobile Accessibility: Essential for real-time updates, a mobile-friendly platform keeps your staff connected and informed. - Scalability and Flexibility: The software must grow with your business and adapt to various scheduling needs. - Cost-Effectiveness: Balance the features with affordability, ensuring value for your investment. - Support and Training: Ensure robust support and training resources for hassle-free implementation and use.

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2 Why do you need staff scheduling software?

If you're still using paper, spreadsheets, or phone calls to schedule your staff, you're missing out on many benefits that staff scheduling software can offer. Smart algorithms and rules can reduce errors, conflicts, and overstaffing by creating optimal schedules based on your needs and preferences. Employee satisfaction, engagement, and retention can be improved by allowing them to view, request, swap, or confirm shifts online or via mobile app. Additionally, customer service and loyalty can be enhanced by ensuring that the right staff are at the right time and place to meet the demand of your guests. Lastly, staff scheduling software can increase productivity and profitability by reducing labor costs, overtime, absenteeism, and turnover while also providing insights and reports on your staff performance and efficiency.

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Peter Lukacs, MSc

Operations Executive | Bridging Environmental Engineering Expertise with Hospitality Excellence
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To achieve maximum productivity while minimizing labor costs, it's important to ensure that labor expenses are kept in check. At the same time, it's crucial to maintain high levels of customer satisfaction and provide top-notch service. By finding the right balance between labor costs and customer service, we can achieve optimal results and keep our business running smoothly.

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3 How to choose the best staff scheduling software?

When searching for the best staff scheduling software for your hospitality business, there are several factors to consider. Firstly, you should look for a software that has features that suit your specific needs and goals. Additionally, the software should be easy to set up, use, and maintain. Moreover, reliable and responsive support is essential. Lastly, you should compare pricing plans and features to ensure you get the best return on investment. By taking all of these factors into account, you can find the perfect staff scheduling software for your business.

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Cristina Imperial Carl
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The best system is the one that matches your needs best. There are many great options so just make sure to take into account flexibility, cost, ease of use and customer support among others.

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4 How to implement the best staff scheduling software?

Once you've chosen the best staff scheduling software for your hospitality business, you need to implement it effectively to get the most out of it. Involving your staff in the implementation process is essential, as they will be using the software daily. You should explain the benefits and features of the software, as well as provide training and support to help them learn and adapt to it. Additionally, it's important to test and adjust the software before launching it fully, collecting feedback and suggestions from staff and customers, as well as monitoring and measuring results. Reviewing and improving the software regularly is also key, keeping up with the latest trends in the hospitality industry, taking advantage of updates and upgrades from the software provider.

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Cristina Imperial Carl
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Implementing anything requires training, retraining and constant follow up. Anything new requires buy in from the team and providing the support they need to use it successfully.

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5 How to optimize the best staff scheduling software?

Optimizing the best staff scheduling software for your hospitality business is essential. You can customize and personalize the software to fit your brand, style, and culture by using your own logo, colors, fonts, and images. Automating and integrating the software with other systems and platforms can save you time and resources. Additionally, analyzing and strategizing with the software can help you improve decision making, planning, and execution. This includes analyzing staff performance, efficiency, or satisfaction data as well as strategizing incentives, rewards, or promotions.

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KIRAN SUTHAR

联合创始人兼首席运营官 | SYSOTEL.AI |使用 AI/ML 自动化构建端到端的收入和收益管理系统。数据科学家、商业领袖，扰乱了印度、泰国、印度尼西亚、越南和阿联酋。
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There is no perfect answer to thais my opinion is to use the software which makes your manual work pretty much all automated ! You save time , increase accuracy and efficiency!

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You’re running a hospitality business. How can you find the best staff scheduling software?

1

2

3

4

5

6

1 What is staff scheduling software?

2 Why do you need staff scheduling software?

3 How to choose the best staff scheduling software?

4 How to implement the best staff scheduling software?

5 How to optimize the best staff scheduling software?

6 Here’s what else to consider

Hospitality Management

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You’re running a hospitality business. How can you find the best staff scheduling software?

1

2

3

4

5

6

1 What is staff scheduling software?

2 Why do you need staff scheduling software?

3 How to choose the best staff scheduling software?

4 How to implement the best staff scheduling software?

5 How to optimize the best staff scheduling software?

6 Here’s what else to consider

Hospitality Management

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