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Last updated on 2024年7月18日

You're passionate about urban planning. How can you integrate emotional intelligence training effectively?

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Urban planning is a field that requires a deep understanding of both the physical landscape and the human one. At its core, it's about creating spaces that promote well-being, efficiency, and sustainability. But to truly excel in urban planning, you need more than just technical skills; you need emotional intelligence (EI). Emotional intelligence is the ability to understand and manage your own emotions, as well as recognize and influence the emotions of others. Integrating EI training into your urban planning practice can lead to more empathetic, inclusive, and successful designs.

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Javier Vasquez Laguna

Socio en Cuore Legal Advisors | Derecho inmobiliario, construcción, infraestructura y tributación sectorial

1 EI Basics

To integrate emotional intelligence into your urban planning career, start with the basics. Emotional intelligence consists of four core skills: self-awareness, self-management, social awareness, and relationship management. Self-awareness involves understanding your own emotions and how they affect your thoughts and actions. Self-management is about controlling impulsive feelings and behaviors, managing your emotions in healthy ways, and taking initiative. Social awareness refers to understanding the emotions, needs, and concerns of other people, picking up on emotional cues, and feeling comfortable socially. Relationship management is about developing and maintaining good relationships, communicating clearly, inspiring and influencing others, and managing conflict.

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Javier Vasquez Laguna

Socio en Cuore Legal Advisors | Derecho inmobiliario, construcción, infraestructura y tributación sectorial
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Debe partirse del conocimiento y reconocimiento de los deseos y necesidades, luego de ello se necesita una comunicación clara y sencilla. Finalmente, esforzarse para entender las necesidades y deseos que nos son transmitidos por terceros, de la misma forma que pretendemos que se tomen en cuenta nuestros deseos y necesidades. Solamente así se podrá desarrollar los planes urbanos que facilite el verdadero bienestar general.

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Ali Khodabandeh

Regional Planning Student | GIS | SPSS
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In the context of urban planning, emotional intelligence can help professionals: 1. Better understand stakeholders' needs and concerns. 2. Communicate more effectively with colleagues and communities. 3. Manage conflicts more efficiently. 4. Make more balanced decisions by considering both emotional and logical aspects. Integrating these skills into urban planning can lead to more human-centered and sustainable urban designs.

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2 Empathy in Design

Your designs can benefit significantly from incorporating empathy, a key component of emotional intelligence. When planning urban spaces, consider the emotional impact of your design on the community. Think about how different groups will interact with the space and what their needs might be. For example, inclusive designs that consider the needs of the elderly, children, or people with disabilities can create a sense of belonging and improve the quality of life for all residents. By putting yourself in the shoes of others, you can create urban environments that are not only functional but also nurturing and welcoming.

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Javier Vasquez Laguna

Socio en Cuore Legal Advisors | Derecho inmobiliario, construcción, infraestructura y tributación sectorial
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La empatía en el dise?o es deseable, pero no siempre es realizada. ?Por qué? La respuesta es no solemos notar lo importante que es comprender que toda obra requiere financiamiento, ya sea de privados o ya sea del Estado (vía tributos) y que aquel que financia espera algo a cambio, tiene intereses que también deben de cumplirse. Teniendo claro este punto, es fácil de entender lo importante que los dise?os inclusivos sean percibidos favorablemente por quien financia el proyecto; es responsabilidad de quienes realizan el dise?o inclusivo el lograrlo.

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Mozhgan Hassani Kouchaki

PhD Scholar @IIT Kharagpur, Urbanist | University Instructor| Karate Coach
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One thing I found helpful is that empathizing should be inclusive. That is considering different stakeholders and users to the dept of their needs and wills. Especially the vulnerable groups like pregnant women, woman having toddlers with them, women with high heels! Why not! So can go with other vulnerable groups in an urban area. It's all about deep understanding and truly putting ourselves into their shoes.

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3 EI Training

To enhance your emotional intelligence skills, consider formal training or workshops. These programs often include activities that improve self-awareness, such as reflecting on personal values and triggers, and exercises that develop empathy by engaging with diverse groups of people. Training can also cover effective communication techniques and conflict resolution strategies that are essential for collaborating with colleagues, stakeholders, and the community. By investing in EI training, you'll be better equipped to handle the interpersonal aspects of urban planning, from public consultations to team management.

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Mozhgan Hassani Kouchaki

PhD Scholar @IIT Kharagpur, Urbanist | University Instructor| Karate Coach
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In my experience, I've seen my successful senior urban planners in industry and academia always being humble, understanding, and grounded people because they have our themselves on touch with the communities for which there are planning. It comes from a deep understanding and EI that they have acquired on ground. We should be humble and approachable enough to be able to interact efficiently with the people for whom we are planning.

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4 Community Engagement

Active community engagement is a practical way to apply emotional intelligence in urban planning . When you engage with the community, you're not only gathering valuable input but also honing your social awareness and relationship management skills. Host interactive workshops or town hall meetings where residents can voice their opinions and concerns. Listen actively and demonstrate empathy by acknowledging their emotions and perspectives. This inclusive approach not only builds trust but also leads to urban spaces that truly reflect the community's desires and needs.

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5 Collaborative Approach

Adopting a collaborative approach to urban planning projects can foster emotional intelligence among your team. Encourage open communication and create an environment where team members feel comfortable expressing their thoughts and feelings. This can lead to more innovative and comprehensive solutions as different viewpoints are considered and respected. Facilitate regular team-building activities that focus on EI development, such as role-playing exercises or group discussions on emotional case studies. By working collaboratively with emotional intelligence at the forefront, you'll cultivate a team that's adept at navigating the complex social dynamics of urban development.

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Javier Vasquez Laguna

Socio en Cuore Legal Advisors | Derecho inmobiliario, construcción, infraestructura y tributación sectorial
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A?adiría que el enfoque colaborativo no solamente debe de ser entendido como un trabajo desde diversas profesiones, sino que también debe de tomarse en cuenta la opinión, los deseos y las necesidades se los usuarios finales.

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6 Reflective Practice

Emotional intelligence can also be developed through reflective practice. After each project or significant milestone, take the time to reflect on your emotional responses and interactions with others. Consider what went well and what could be improved in terms of your EI application. Did you effectively manage stress? Were you able to resolve conflicts amicably? How did your emotions influence your decision-making? Reflective practice not only helps in personal growth but also enhances your ability to apply emotional intelligence in future urban planning endeavors.

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Javier Vasquez Laguna

Socio en Cuore Legal Advisors | Derecho inmobiliario, construcción, infraestructura y tributación sectorial
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Una gran práctica es realizar un "Cuaderno de lecciones aprendidas" por cada proyecto. En todo proyecto desarollado siempre existen oportunidades de mejora. Aspectos que solamente podemos notar durante la ejecución o de forma posterior. Ello no debe desalentarnos, por el contrario, debe de servir para evaluarnos y mejorar. Por ello, posiblemente la mejor práctica sea realizar un cuaderno en donde se anote todos los errores, dudas, acciones no ejecutadas, soluciones y alternativas.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Mozhgan Hassani Kouchaki

PhD Scholar @IIT Kharagpur, Urbanist | University Instructor| Karate Coach
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Trust building can be emphasized in this regard because it brings together the societies and planners to collaborate more efficiently.

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Mayank Singh

Top voice | Parliamentary Advisor | Policy Advocacy | Legislative consulting
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Emotional intelligence (EQ) can be a game-changer in urban planning. EQ training can help planners develop empathy for residents. By actively listening to and understanding emotional responses to urban spaces, plans can be more user-centered and address the needs of diverse communities. Planning projects often involve competing interests. EQ training equips planners to manage their own emotions and those of stakeholders during disagreements. This fosters productive communication and helps find solutions that everyone can accept. EQ skills are crucial for effective public engagement. Planners can learn to present information clearly, address concerns with empathy, and navigate difficult emotions that may arise during meetings.

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You're passionate about urban planning. How can you integrate emotional intelligence training effectively?

1

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3

4

5

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7

1 EI Basics

2 Empathy in Design

3 EI Training

4 Community Engagement

5 Collaborative Approach

6 Reflective Practice

7 Here’s what else to consider

Urban Planning

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You're passionate about urban planning. How can you integrate emotional intelligence training effectively?

1

2

3

4

5

6

7

1 EI Basics

2 Empathy in Design

3 EI Training

4 Community Engagement

5 Collaborative Approach

6 Reflective Practice

7 Here’s what else to consider

Urban Planning

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