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You're organizing a community event and have to deal with difficult people. How do you handle them?

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Organizing a community event can be a rewarding and fulfilling experience, but it can also come with some challenges. One of them is dealing with difficult people, who may have different opinions, agendas, or personalities than you. How do you handle them without losing your sanity and compromising your vision? Here are some tips to help you navigate the tricky waters of community organizing.

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Jerrell T. Buggs

Community Associate @ City of New York | Public Administration Expert

1 Know your goals

Before you start planning and inviting people to your event, you need to have a clear idea of what you want to achieve and why. What is the purpose of your event? Who is your target audience? What are the expected outcomes and benefits? Having a clear and realistic goal will help you communicate your vision to others, as well as set boundaries and prioritize tasks.

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Jerrell T. Buggs

Community Associate @ City of New York | Public Administration Expert
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When dealing with difficult people in organizing a community event, I employ active listening to understand their concerns, transparent communication to address misunderstandings, and negotiation to find mutually beneficial solutions. For instance, if a vendor disagrees with event guidelines, I'd listen to their perspective, explain the rationale behind the rules, and negotiate adjustments that meet both our needs, fostering cooperation and ensuring a successful event. Further, Define your event's purpose, audience, and goals before planning. This clarity guides decisions and ensures effective communication, leading to a successful event that meets expectations and delivers value.

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2 Listen and empathize

Difficult people are not necessarily bad people. They may have valid concerns, suggestions, or feedback that can help you improve your event. They may also have personal or professional issues that make them act in a certain way. The key is to listen and empathize with them, without being defensive or dismissive. Try to understand their perspective and acknowledge their feelings. You may not agree with them, but you can show them respect and appreciation for their input.

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Jerrell T. Buggs

Community Associate @ City of New York | Public Administration Expert
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Difficult individuals often harbor valid concerns or valuable feedback beneficial to event improvement. In organizing a conference, a sponsor's representative expresses dissatisfaction with branding placement. Instead of dismissing their concerns, listen attentively, understand their perspective, and propose alternative solutions. Demonstrating empathy and respect can transform adversarial relationships into constructive collaborations, enhancing event success.

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3 Negotiate and compromise

Sometimes, you may have to deal with people who have conflicting or competing interests, or who want to change or control your event. In these cases, you need to negotiate and compromise, without sacrificing your core values and goals. Try to find common ground and areas of agreement, and offer alternatives or solutions that can satisfy both parties. You may also need to set some ground rules and expectations , and be firm and assertive when necessary.

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Jerrell T. Buggs

Community Associate @ City of New York | Public Administration Expert
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Negotiating and compromising are essential when facing conflicting interests in event planning. For instance, in organizing a charity fundraiser, sponsors may push for excessive branding, potentially overshadowing the cause. By negotiating branding limits while highlighting the benefits of association, compromise is reached, preserving the event's integrity while meeting sponsor objectives. Establishing clear boundaries and assertively defending event values ensure a successful collaboration without compromising core goals.

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4 Delegate and collaborate

You don't have to do everything by yourself. One of the benefits of organizing a community event is that you can tap into the skills, talents, and resources of other people who share your vision. Delegate and collaborate with others who can help you with different aspects of your event, such as logistics, marketing, fundraising, or facilitation. This will not only reduce your workload and stress, but also create a sense of ownership and involvement among your team members.

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5 Manage your emotions

Dealing with difficult people can be emotionally draining and frustrating. You may feel angry, hurt, or overwhelmed by their behavior or demands. However, you need to manage your emotions and avoid reacting impulsively or negatively. Take a deep breath, calm yourself down, and focus on the positive aspects of your event. You may also need to take a break, vent to a trusted friend, or practice some self-care activities to cope with the stress.

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6 Learn and grow

Finally, remember that dealing with difficult people is an opportunity to learn and grow as a community organizer. You can use the feedback and criticism you receive to improve your event and your skills. You can also reflect on your own behavior and actions, and see if there are areas where you can improve or change. You may also discover new insights, perspectives, or ideas that can enrich your event and your community.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You're organizing a community event and have to deal with difficult people. How do you handle them?

1

2

3

4

5

6

7

1 Know your goals

2 Listen and empathize

3 Negotiate and compromise

4 Delegate and collaborate

5 Manage your emotions

6 Learn and grow

7 Here’s what else to consider

Community Organizing

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You're organizing a community event and have to deal with difficult people. How do you handle them?

1

2

3

4

5

6

7

1 Know your goals

2 Listen and empathize

3 Negotiate and compromise

4 Delegate and collaborate

5 Manage your emotions

6 Learn and grow

7 Here’s what else to consider

Community Organizing

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感谢您的反馈

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