Maintain open, respectful communication, focus on shared interests, and propose solutions that benefit both sides. Be firm on critical terms but flexible where possible to show willingness to collaborate. Example: As a real estate lawyer, if a client disputes a clause about liability, suggest a compromise: reduce liability cap but extend warranty period. Acknowledge their concerns genuinely, which shows you’re listening, while keeping the deal on track—preserving both the deal and the professional relationship.

You can be rigid with your terms but not with your tone and gestures. Being calm and polite is very crucial irrespective whether the negotiation is going in your favour or not. Non negotiable terms should have strong reasoning and explanation also always have a back which can used as a leverage. Our relationship is with the client is not limited to this negotiation and hence you should keep multiple factors in mind while negotiating.

Negotiation with high ticket clients is a no cake walk, it needs a well structured strategised approach, for every objection should be backed by a relevant reasoning and an uncompromised demeanor, It's important to acknowledge the fact it's not for a personal benefit but for the welfare of the Business at large that the decision should be taken in. It's important to be analytical and practical but offering a mutual understanding is what wins the situation with an edge

Contract negotiations are the art of aligning interests without fracturing relationships. Begin by framing the discussion as a collaborative effort, clearly outlining shared objectives to shift the focus from conflict to resolution. Approach disputes with empathy, reinforcing their position’s validity while confidently advocating your own. Use persuasive yet pragmatic language to propose solutions that meet mutual priorities. Where concessions are necessary, balance them with non-negotiable terms that uphold your value. Master negotiators don’t just close deals—they cultivate respect, ensuring every handshake is an invitation to future success.

Listening and communicating are essential in any negotiations. There are boundaries to be respected and certain issues that are non negotiable need to be communicated very clearly. Setting these aside, one can be empathetic and be willing to compromise where possible.