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You're looking to streamline your e-commerce business. What's the best shipping software to help you do it?

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If you run an e-commerce business, you know how important shipping is for your customer satisfaction and profitability. But managing shipping can be a hassle, especially if you have to deal with multiple carriers, platforms, and orders. That's why you need a shipping software that can help you streamline your shipping process and save you time and money. In this article, we'll show you what to look for in a shipping software and how to choose the best one for your e-commerce business.

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Nicolas Kadner

Wir senken deine Paymentkosten - in 9 von 10 F?llen 15% - 40% weniger Gebühren für eCommerce und lokale Unternehmen
Riverson Medeiros

Gest?o estratégica em E-commerce | Vtex | Ecossistema em e-commerce | Data analytics | Marketplaces

1 What is a shipping software?

A shipping software is a tool that allows you to automate and optimize your shipping operations. It connects your online store with your preferred carriers, calculates shipping rates and taxes, prints shipping labels and invoices, tracks shipments and deliveries, and generates reports and analytics. A shipping software can also integrate with other tools, such as inventory management, accounting, marketing, and customer service.

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Nicolas Kadner

Wir senken deine Paymentkosten - in 9 von 10 F?llen 15% - 40% weniger Gebühren für eCommerce und lokale Unternehmen
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Bei Versandsoftware im E-Commerce Kontext kann es auch ab einer gewissen Unternehmensgr??e interessant sein, dass sich externe Dienstleister einloggen- oder gar automatisiert Versandnachweise abholen k?nnen. Das erspart insbesondere bei der Bearbeitung von offenen Konfliktf?llen Zeit und mindert das Risiko, diese zu verlieren, weil bspw. ein Nachweis zu sp?t erbracht wurde.

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2 Why do you need a shipping software?

A shipping software can be a great asset to streamline your e-commerce business. Automating shipping tasks and workflows can save you time and avoid errors, while comparing and choosing the best shipping rates and options for each order can help you save money. Additionally, offering fast and reliable shipping, tracking notifications, and branded packaging can improve your customer experience. You can also increase sales and conversions by providing free or discounted shipping, multiple shipping methods, and international shipping. Last but not least, you can monitor and improve your shipping performance by accessing data and insights on your shipping costs, delivery times, customer feedback, and more.

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3 How to choose the best shipping software for your e-commerce business?

When searching for the best shipping software for your e-commerce business, there are several factors to consider. Firstly, you need to assess your business size and volume: how many orders do you ship per month? How many products do you sell? How many carriers do you use? How many platforms do you sell on? You should also consider the essential and desirable features and functions that you need from your shipping software, such as multi-carrier support, rate comparison, label printing, tracking, reporting, integration, and customization. Additionally, it’s important to assess the pricing structure of the software. Is it based on the number of orders, shipments, labels, users, or features? Are there any hidden fees or charges? Are there any discounts or offers available? Lastly, consider the shipping support and service that is offered. How easy is it to set up and use your shipping software? How reliable and secure is it? How fast and helpful is the customer support? How often is the software updated and improved?

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Riverson Medeiros

Gest?o estratégica em E-commerce | Vtex | Ecossistema em e-commerce | Data analytics | Marketplaces
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In addition to the very important observation in point 3, I would say that one of the main points is compatibility with the carrier used. Those who use their own fleet need, before anything else, to know if it's possible to build such integration and the effort this project will generate, especially paying attention to the status updates of orders and secondly, compatibility with the software used. It's no use having an excellent shipping platform if it doesn't communicate with the company's systems.

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Nicolas Kadner

Wir senken deine Paymentkosten - in 9 von 10 F?llen 15% - 40% weniger Gebühren für eCommerce und lokale Unternehmen
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Ganz wichtig bei der Auswahl einer Versandsoftware ist die Belegschaft - Stichwort Change Management. Personen, die t?glich mit dieser Software arbeiten, müssen sich mit dieser auch identifizieren k?nnen und verstehen meist am besten, welche Themen aus Unternehmenssicht bei der Anschaffung wirklich relevant sind.

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4 How to compare and evaluate different shipping software options?

Once you have identified your shipping needs and preferences, you can start comparing and evaluating different shipping software options. To do this, research online reviews, testimonials, case studies, and ratings of different shipping software options. Look for unbiased and honest feedback from other e-commerce businesses that have used the software. Additionally, take advantage of free trials or demos to test the software yourself. Check the user interface, functionality, speed, and accuracy. After trying a few software options, compare them side by side using a comparison chart or spreadsheet. List the features, functions, pricing, support, and service of each software. Highlight the advantages and disadvantages of each software then rank them according to your priorities and preferences.

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5 How to implement and optimize your shipping software?

Once you have selected the ideal shipping software for your e-commerce business, you must then implement and optimize it. To start, you should follow the instructions and guidelines provided by your shipping software provider to set up your shipping software. This includes connecting your online store and carriers, configuring your shipping settings and preferences, customizing your shipping labels and invoices, etc. It is also important to ensure that your staff members who are involved in shipping are comfortable with using the software. Offer them training and support, and ask for their feedback and suggestions on how to improve the shipping process. Lastly, use your shipping software to track and analyze your shipping performance so that you can identify areas that need improvement and make adjustments accordingly. Monitor metrics such as shipping costs, delivery times, customer satisfaction, return rates, etc.

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Riverson Medeiros

Gest?o estratégica em E-commerce | Vtex | Ecossistema em e-commerce | Data analytics | Marketplaces
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I'd say that for any new system, testing it thoroughly is the most important thing. So, before approving it, test everything possible. Place test orders, check if it integrates with the contracted software, see if the information is uploaded correctly - weight, volume, value, and freight cost, dimensions and quantity of items. Validate if it sent tracking to the test client, confirm if it sent status to the origin platforms. After that, start training with the team.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Riverson Medeiros

Gest?o estratégica em E-commerce | Vtex | Ecossistema em e-commerce | Data analytics | Marketplaces
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Of all the points discussed, I would say that what will bring success to the business is, before hiring, understanding if the chosen software integrates with the company's systems. It's no use paying for the biggest and best tool in the market if it doesn't communicate with the other systems used in the business. In some cases, doing the basics well surpasses any great expectation.

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Nicolas Kadner

Wir senken deine Paymentkosten - in 9 von 10 F?llen 15% - 40% weniger Gebühren für eCommerce und lokale Unternehmen
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Ein h?ufig vergessener Punkt in diesem Kontext ist die Bedeutsamkeit der Datensicherheit - vermutlich weil dieses Thema aus unternehmerischer Sicht nicht viel Relevanz einger?umt bekommt. Nichtsdestotrotz sollte man im Hinterkopf behalten, dass diese Softwarel?sungen ein hohes Ma? an personenbezogenen Daten speichern und folglich ausreichende Sicherheitsstandards besitzen sollten.

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You're looking to streamline your e-commerce business. What's the best shipping software to help you do it?

1

2

3

4

5

6

1 What is a shipping software?

2 Why do you need a shipping software?

3 How to choose the best shipping software for your e-commerce business?

4 How to compare and evaluate different shipping software options?

5 How to implement and optimize your shipping software?

6 Here’s what else to consider

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You're looking to streamline your e-commerce business. What's the best shipping software to help you do it?

1

2

3

4

5

6

1 What is a shipping software?

2 Why do you need a shipping software?

3 How to choose the best shipping software for your e-commerce business?

4 How to compare and evaluate different shipping software options?

5 How to implement and optimize your shipping software?

6 Here’s what else to consider

Business Services

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