You're leading a team that's struggling to communicate. How can you use logical reasoning to improve things?

One thing I have found to be effective is to determine what the root problem is when it comes down to any problem. Once the problem(s) are identified, it is important to bring it to the group and come up with ways to resolve it together as a team. This allows for buy in from the team, their concerns are heard and a decision is made as a team. I have found that our team members are often more invested when they are a part of the solution while providing them a sense of accomplishment. Yes, we as leaders can resolve the problem on our own but it is important to resolve issues as such as a team.

Mapear os processos e seus pontos críticos, pode ajudar a melhorar a comunica??o. Identificar em quais pontos e processos esta ocorrendo a falha e estabelecer etapas de verifica??o podem auxiliar na redu??o de ruídos e falhas de comunica??o.

Another interesting approach is to go deeper, using Ishikawa's method to identify root causes or the simple rule of 5 whys, identifying the real causes that create the problem. As leaders, we usually do not have enough visibility to understand the real causes of the problem, and teams don't have the proper awareness to do it, so the best idea is to extract the problem behind it.

To improve communication within a struggling team using logical reasoning, the first step is to identify the problem systematically. Start by analyzing observable behaviours and patterns, such as missed deadlines, misunderstandings, or conflicts. Then, gather data through team meetings, surveys, or one-on-one discussions to understand the underlying issues causing communication breakdowns. Use logical reasoning to assess whether the problems stem from unclear expectations, ineffective communication channels, differing communication styles, or other factors. By pinpointing the specific challenges logically, you can develop targeted strategies to address them and improve communication within the team effectively.

Em geral as falhas de comunica??o ocorrem em processos mal alinhados e sem defini??es específicas de responsabilidade e autoridade da equipe. Construir um estudo de caso dos últimos problemas apresentados, juntamente com a equipe, pode auxiliar na coleta de informa??es relevantes para ajudar na solu??o do problema.

Being impartial is super easy when someone close to you provides info from a human perspective, and it's easy to fall into bias. Here applying a method of "external visibility", thinking as someone who does not have any context, will help to not get under any implicit judgment. Asking help to other leaders to identify the situation can unblock bigger issues.

Os argumentos devem ser bem sólidos para persuardir os demais membros aderirem a sua ideia. Argumentos que evidenciam o ganho coletivo s?o melhores aceitos pelos demais membros da equipe.

When you have clarity about the situation and how to face an issue, you should be ready, as a leader, for potential questions that are not to attack you or your idea, just challenge it, because it's others' job to do it. Simply understand your own reasoning and elaborate a narrative around your solution, putting efforts in the "why not another solutions" as well.

In my experience leading a global, cross-departmental team, effective communication was initially a challenge. To address this, I utilized logical reasoning through the following steps: 1. 5 Whys: I employed the "5 Whys" technique to identify the root causes behind our communication issues. This systematic approach helped us pinpoint the core problems. 2. Active Listening: I scheduled one-on-one meetings with each team member, focusing on open-ended questions and active listening to understand their perspectives. 3. Sharing Communication Best Practices: I identified and shared communication best practices with my team on a weekly basis. Resources like Stanford's "Think Fast, Talk Smart" podcast proved valuable in this regard.

Active listening is also crucial in any communication activity, because you do not only have to explain things with confidence and explaining your reasons calmly, providing context, but you also need to be receptive for any critic you will receive, because it's for the sake of improving.

If teams struggle with communications, as leader, you should work the communications with them. This includes: active listening, empowerment, respecting times, explaining reasons and narrowing questions to identify the main problems behind complex situations.