In addition, recognize and reward early adopters, enrich their skills and elevate them. This would help to demonstrate investment back into people and their skills. Make this transformation inclusive.

To overcome team resistance to workflow automation, actively involve team members in the process by identifying pain points, clearly communicating the benefits, providing adequate training, addressing concerns, and demonstrating the positive impact automation can have on their workload and efficiency; essentially, make them feel like partners in the automation process rather than simply being impacted by it.

In my experience there is no easy solution to this but to explain the benefit of having automated workflow. Also it's a good practice to assemble a team from across the departments who are interested in automation and train them to be able to automate easy workflow and use them as ambassadors for the automation. This can generate the bottom-up force to optimize their workflow.

Early involvement and clearly communication of benefits is key in this. Don’t tell a team .. here is the automation, now use it. Do ask a team to come up with ideas for automation themselves. Make them part of the solution and make it feel like they cam up with the ideas themselves. That will be the best way to make your team back up the ideas.

If your team’s resisting automation, keep it simple: Show the Benefits – Less boring work, fewer mistakes. Get Them Involved – Listen, don’t impose. Prove It Works – Share real success stories. Reassure Them – It’s about making work easier, not replacing people. Support & Train – Help them feel confident. Go Step by Step – Small changes, less resistance.