When facing scope changes, clear communication is essential to maintaining harmony with stakeholders. Start by discussing the impact of scope changes early, addressing timelines, costs, and resources. Engage stakeholders in collaborative discussions to ensure consensus and foster a sense of ownership. Regular updates keep everyone informed and prevent surprises. Active listening and emotional intelligence help address concerns empathetically. Align the project with strategic goals and focus on solutions to minimize tension. This approach ensures stakeholder commitment and a smooth project progression.

1. Listen First, React Later Hear the full context behind proposed changes. Understanding underlying motivations creates empathy and reveals collaborative solutions. 2. Data-Driven Transparency Present clear impact assessments. Quantify how scope changes affect timeline, resources, and project outcomes. Numbers speak louder than emotions. 3. Frame as Problem-Solving, Not Pushback Use language like "Let's explore how we can achieve your goals efficiently" instead of "That's not possible." 4. Propose Alternative Pathways When a requested change seems challenging, don't just say no. Offer creative alternatives that partially meet their objectives.

Listen actively, clarify the reasons for changes, explain the impact on timeline and resources, and propose feasible solutions. Keep communication respectful and focused on shared goals.

Com transparência, alinhamento prévio e clareza / objetividade na comunica??o ?? praticaria a escuta ativa de modo a tentar reduzir possíveis resistências que ir?o surgir afim de evitar ruídos nessa comunicacao também

Having worked in the industry for many years, I believe addressing scope changes with stakeholders requires a balance of transparency and collaboration. In my experience managing complex projects, such as leading IT service portfolios or automation workflows, clear and consistent communication is essential. Sharing the impact of changes early fosters trust, while collaborative discussions ensure alignment. Additionally, providing regular updates keeps all parties informed and engaged, reducing misunderstandings. This proactive approach can transform challenges into opportunities for stronger stakeholder relationships.