Ask for individual written feedback from each team member without names attached outlining their concerns with the current program. Compile the information and look for common trends in their feedback. Then assemble the team to discuss the feedback given and potential options to change course as/if needed on the training. Honest feedback without attribution going in is key to assess the baseline situation. Many are not comfortable voicing their concerns either individually or in a group setting. Giving them a voice in the potential changes helps get their buy in if/when it comes online.

One thing I found that limits resistance is when you as a leader champion the training. Subordinates need to trust that you believe in the training and you’re not doing it just to check a box. Leadership by example also emphasizes the need for the training and the consequences of its not completed and accepted. In short…. Lead by example!

Recognize that resistance often stems from underlying concerns or misunderstandings. Engage in open dialogue to genuinely listen to your team's reservations about the new training program. Address their specific concerns by clearly communicating the program's benefits, both for individual growth and overall team performance. Involve key team members in refining the program, incorporating their valuable insights to create a sense of ownership. Finally, lead by example by actively participating in the training yourself, demonstrating its importance and your commitment to the team's development.

First, listen attentively to your team's concerns and try to understand the root causes of their resistance. Then, clearly communicate the benefits and objectives of the training program, emphasizing how it aligns with both individual and organizational goals. Involve key team members in refining the program, incorporating their feedback to address specific pain points. Offer flexibility in the implementation, such as allowing team members to choose from different training formats or schedules. Finally, lead by example by actively participating in the training yourself, demonstrating its value and importance to the team's success.