登录查看更多内容

You're facing pushback from team members during process automation. How can you overcome their resistance?

由人工智能和领英社区提供技术支持

When you embark on the journey of process automation, it's not uncommon to meet resistance from your team. This pushback often stems from fear of the unknown, concerns about job security, or discomfort with change. To navigate these challenges successfully, you must address these concerns head-on and foster an environment of trust and collaboration. By understanding the root causes of resistance, you can employ strategies to mitigate it and ensure a smoother transition to automated processes.

此文章中的业界达人

由社区从 7 条内容中精选。了解更多

Marcos Santiago Soto

Founder @ AI Synergy, InnovAI | Helping growing businesses automate processes, save time & drive success w/ custom AI…
Joseph Alfaro

Certified Lean Six Sigma Green Belt | Automation Developer | Data Analyst | Driving Process Improvement & Innovation
Logashni Morthy

Business Process Engineer

1 Understand Fears

Understanding the fears and concerns of your team is crucial when introducing process automation. Often, employees worry about job displacement or the steep learning curve associated with new technology. Take the time to listen to their apprehensions and provide clear, honest information about how automation will impact their roles. Emphasize that automation is a tool to enhance their work, not replace it, and highlight opportunities for upskilling and personal growth within the evolving workplace.

添加您的观点

Joseph Alfaro

Certified Lean Six Sigma Green Belt | Automation Developer | Data Analyst | Driving Process Improvement & Innovation
举报内容
Para abordar los miedos y preocupaciones del equipo ante la automatización de procesos, es fundamental adoptar un enfoque empático y proactivo. Escuchar activamente las aprensiones del equipo y proporcionar información clara y honesta es crucial. Asegúrate de comunicar que la automatización está dise?ada para mejorar el trabajo existente, no para reemplazarlo, y subraya las oportunidades de desarrollo profesional y personal que surgen en un entorno laboral transformado. Esto fomentará una mentalidad más receptiva hacia la automatización, mostrando cómo puede ser una herramienta para potenciar habilidades y crecimiento dentro de la organización.

已翻译

赞
Dr. Nazeer Saeed, MBA

Senior Solutions Engineer - DACH @ Apryse
举报内容
Acknowledging team members' concerns is key to fostering acceptance when facing resistance during process automation. Begin by actively listening to their worries, which often concern job security and adapting to new technologies. Address these issues transparently, ensuring your team understands that automation aims to streamline tasks and enhance productivity rather than eliminate positions. Offer training programs to ease the transition and emphasize the potential for skill development and career advancement, transforming apprehension into enthusiasm for the new processes.

已翻译

赞

2 Communicate Benefits

Effective communication about the benefits of process automation can help alleviate resistance. Illustrate how automation can reduce tedious tasks, allowing team members to focus on more strategic and fulfilling work. Explain that automation is designed to improve accuracy and efficiency, which can lead to a more rewarding work environment. By demonstrating the direct positive impact on their day-to-day tasks, you can shift the perception of automation from a threat to an asset.

添加您的观点

Joseph Alfaro

Certified Lean Six Sigma Green Belt | Automation Developer | Data Analyst | Driving Process Improvement & Innovation
举报内容
Para comunicar eficazmente los beneficios de la automatización de procesos y superar la resistencia, es esencial destacar cómo esta tecnología puede transformar positivamente el trabajo diario de los empleados. Al ilustrar cómo la automatización reduce las tareas repetitivas y permite un enfoque más estratégico y satisfactorio, se puede mostrar claramente el valor a?adido para el equipo. Al demostrar estos beneficios tangibles, los empleados pueden cambiar su percepción inicial de la automatización como una amenaza hacia considerarla como un activo que optimiza su rendimiento y contribución en la organización.

已翻译

赞
Joseph Alfaro

Certified Lean Six Sigma Green Belt | Automation Developer | Data Analyst | Driving Process Improvement & Innovation
举报内容
Para comunicar eficazmente los beneficios de la automatización de procesos y superar la resistencia, es esencial destacar cómo esta tecnología puede transformar positivamente el trabajo diario de los empleados. Al ilustrar cómo la automatización reduce las tareas repetitivas y permite un enfoque más estratégico y satisfactorio, se puede mostrar claramente el valor a?adido para el equipo. Al demostrar estos beneficios tangibles, los empleados pueden cambiar su percepción inicial de la automatización como una amenaza hacia considerarla como un activo que optimiza su rendimiento y contribución en la organización.

已翻译

赞

3 Involve Everyone

Involvement is key to overcoming resistance. Invite your team to participate in the automation process, from selecting the processes to automate to testing the new systems. By giving them a voice, you acknowledge their expertise and alleviate fears of being sidelined. This collaborative approach not only empowers your team but also leverages their insights, which can lead to more effective and user-friendly automated solutions.

添加您的观点

Joseph Alfaro

Certified Lean Six Sigma Green Belt | Automation Developer | Data Analyst | Driving Process Improvement & Innovation
举报内容
Involucrar activamente a todo el equipo en el proceso de automatización es esencial para superar la resistencia y maximizar el éxito de la implementación. Al invitar a los miembros del equipo a participar desde la selección de procesos hasta la prueba de sistemas automatizados, estás reconociendo y valorando su experiencia, lo cual es fundamental para mitigar cualquier temor de ser excluidos o marginados. Este enfoque colaborativo no solo empodera a los empleados, sino que también aprovecha sus conocimientos para desarrollar soluciones automatizadas más efectivas y amigables. Esto no solo promueve la aceptación de la automatización, sino que también facilita la adopción y la integración fluida de nuevas tecnologías en el día a día laboral.

已翻译

赞

4 Provide Training

Training is essential to ease the transition to automated processes. Offer comprehensive training sessions that cater to different learning styles and levels of tech-savvy. Ensure that everyone has access to resources and support to build confidence in using the new systems. By investing in your team's skills, you demonstrate your commitment to their development and the long-term success of the automation initiative.

添加您的观点

5 Showcase Progress

Showcasing progress and celebrating milestones can keep morale high and demonstrate the tangible benefits of process automation. Share success stories and metrics that reflect improvements in productivity or quality. Recognizing the contributions of team members who have adapted well to the new processes can also serve as motivation for others to embrace change.

添加您的观点

Marcos Santiago Soto

Founder @ AI Synergy, InnovAI | Helping growing businesses automate processes, save time & drive success w/ custom AI solutions | 2+ years developing AI solutions
举报内容
Showcasing progress is such a game-changer in process automation. From my experience, it's best to: 1. Celebrate EVERY milestone, no matter how small. This keeps the team motivated and shows that their efforts are paying off. 2. Use real success stories. Share specific metrics that show tangible improvements in productivity or quality. 3. Highlight team members who adapt well. This not only recognizes their contribution but also motivates others to embrace the change.

已翻译

赞

6 Adjust Accordingly

Finally, be prepared to adjust your approach based on feedback and the evolving needs of your team. Process automation is not a one-size-fits-all solution, and there may be bumps along the way. Maintain an open dialogue with your team and be flexible in modifying workflows or providing additional support where needed. This adaptability can help sustain momentum and ensure that process automation delivers its intended benefits.

添加您的观点

Logashni Morthy

Business Process Engineer
举报内容
Being adaptable is crucial when implementing process automation. It's important to listen to feedback and stay responsive to the evolving needs of your team. As Henry Ford once said, "Failure is simply the opportunity to begin again, this time more intelligently." Maintaining open communication and adjusting workflows accordingly fosters a dynamic environment where automation can thrive and deliver significant benefits.

已翻译

赞

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Process Automation

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

You're facing pushback from team members during process automation. How can you overcome their resistance?

1

2

3

4

5

6

7

1 Understand Fears

2 Communicate Benefits

3 Involve Everyone

4 Provide Training

5 Showcase Progress

6 Adjust Accordingly

7 Here’s what else to consider

Process Automation

给文章评分

感谢您的反馈

更多Process Automation相关文章

更多相关阅读内容

You're facing pushback from team members during process automation. How can you overcome their resistance?

1

2

3

4

5

6

7

1 Understand Fears

2 Communicate Benefits

3 Involve Everyone

4 Provide Training

5 Showcase Progress

6 Adjust Accordingly

7 Here’s what else to consider

Process Automation

给文章评分

感谢您的反馈

查看其他技能