Here are some points which need to be addressed- 1. Acknowledge Early: Inform the client immediately, explaining the cause transparently. 2. Revise Plans: Share updated timelines and mitigation strategies. 3. Communicate Regularly: Provide frequent updates to maintain trust. 4. Focus on Solutions: Highlight actions to resolve the delay and offer compensatory measures if needed. 5. Reinforce Commitment: Assure quality and prioritise their project. 6. Collaborate: Seek feedback to align on solutions. Proactive handling builds trust even in challenging situations.

To handle client concerns about project delays due to electrical failures, be transparent about the issue and share a clear action plan with a revised timeline. Provide regular updates on progress, suggest interim solutions if possible, and emphasize your technical expertise in resolving the problem. Reassure the client that the delay won’t affect the overall quality, and consider offering compensation or concessions as a goodwill gesture to maintain trust.

Before starting to a new project make sure you have enough components , material, equipment and engineering/installation man power. If you don’t, do not sign the contract. Keep adequate stock for emergencies. Finish the job as promised even if it creates extra cost. Giving excuses, new timelines or reasonable explanations for delayed projects is the last thing you should consider.

By transparently handling the situation at ground, involve all stakeholders of the project to identify the risk and for effective mitigation timely. End to end coordination and timely action on the issue shall give better results to address the issue.